Search Pet-Friendly Hotels in Gates-North Gates

"Very clean room, friendly staff, hot and tasty breakfast buffet, easy parking, walking distance to the shopping mall and restaurants , definitely will stay there again "

"Not the hotel’s fault but my upstairs neighbors were blasting music until after 2:30 in the morning."

"Room was dirty. My room didn’t have a refrigerator, phone, microwave, hairdryer, soap, or shampoo. The staff member I dealt with was less than helpful and rude. I would not recommend staying here to anybody. Ever."

"Our room had a weird smell, the shower leaked and there was no hot water the last morning."

"Not a luxury hotel but great value for the money! Breakfast variety and quality was wonderful with a personal touch from staff. Very welcoming and restful overall."

"Parking can be an inconvenience and spacing a little tight. Breakfast sometimes late. Staffing not always helpful."

"My husband had to take a quick trip as his father passed away recently. After a very long day of making funeral plans he checked in to the hotel only to be put into a room that had large holes in ceiling with leaky pipes. Exhausted from the day he stayed the night. He checked out in the morning and ask the receptionist if they knew of the hole in the ceiling and they said yes. So somehow this hotel thought it was appropriate to put someone in that room. He was suppose to stay two nights, he checked out early. We aren’t familiar with Rochester and the area of this hotel is also very bad. The hotel and hotels.com refused a full refund. This is the first time I’ve had an issue with hotels.com and it’s appalling they were unreasonable with us after choosing to be affiliated with such a terrible hotel. Would never stay here again. "