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"Everything was great, my only minor complaint is that our room was pretty far from the main lobby so it was a haul. However, we were really close to a side exit door and had easy access to the pool area which made it worth it. My kids loved the pool and kids play area. During our trip in mid-April, it was still a bit chilly outside but the pools are temperature controlled so it was great. We took dips during the day and in the evening, when they had live music. Breakfast was beyond amazing. So many choices and a separate area with sweet treats for the kids. Hotel is also close to some big tourist spots - just about 10 minutes from the Hello Kitty museum, which was a big hit for our girls. I have been to Jeju multiple times since childhood but this was my first time staying at Lotte and I loved it. I would definitely consider coming back in the future. Highly recommend if you have children."

"Wow is the only word to describe this hotel. From the moment you enter it, everything is wonderful and its smells amazing. It was so good, that it made it hard to leave the hotel to explore the island of Jeju. The bakery and pool were the winners for us. "

"A class apart"

"I was honestly impressed by how uniquely the hotel expresses its own brand identity. The ocean view was amazing, and the spacious rooms, along with the pool and gym, really showed how much they care about the guests. The restaurant was top-notch—absolutely high quality. But what stood out the most was the staff. They were so cheerful and polished, yet consistently polite and warm. That really surprised me in the best way."

"I was so happy with this hotel. The staff were so welcoming and professional. I recommend it highly."

"Clean and new. Excellent service "

"Beautiful property overall but did not realize room temp is managed centrally. "

"무인텔이므로 연박에 생수는 1회 제공이나, 수건은 셀프로 가져가면 됩니다. "

"Hotel room is clean and spacious. It is near to shopping area and Seogwipo olle market is just few minutes walk. Food street is also near to hotel. "