Outdoor pool

Reviews of St. John's Hotel

4 out of 5
St. John's Hotel
307, Changhae-ro, Gangneung-si, Gangneung, Gangwon

Reviews

7.8

Good

Rating 10 - Excellent. 665 out of 1574 reviews" "
Rating 8 - Good. 418 out of 1574 reviews" "
Rating 6 - Okay. 228 out of 1574 reviews" "
Rating 4 - Poor. 143 out of 1574 reviews" "
Rating 2 - Terrible. 120 out of 1574 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Quite clean but very difficult in the morning when trying to check out. Otherwise a clean place. Travels with wife and kids.
Stayed 1 night in May 2024

10/10 Excellent

Rosalyn

Stayed 2 nights in Apr 2024

10/10 Excellent

Rosalyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort by the beach. Extremely dog friendly for those who bring their k9 pals everywhere. Checkin/check out were very smooth. Everyone was very nice. Only drawback is there is no “room service”. There’s a couple of items you can order that is from one of the restaurants. So if you’re have a late night out and are hungry, better to stop somewhere and bring it to your room. Otherwise, it’s a great place to stay.
Stayed 1 night in Apr 2024

2/10 Terrible

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Great location, good for restaurant hopping and 15 minute away from KTX station.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jung Ah

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor system check in & etc.
Stayed 2 nights in Feb 2024

10/10 Excellent

dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 8 nights in Jan 2024

10/10 Excellent

Ronda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators were a bit slow, but otherwise this is a fantastic property. Everyone was so nice and helpful!
Stayed 6 nights in Jan 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel where the staff are so friendly and helpful. Excellent facilities too. Room was very comfortable and lovely ocean view. Only criticism, was the executive lounge could have had more variety of food at happy hour. It was the same every day.
Stayed 7 nights in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel right on the beach. Beautiful views of the mountains too. Staff was friendly and helpful. Rooms were large with very comfortable beds! Highly recommend!

4/10 Poor

sena

Stayed 1 night in Dec 2023

10/10 Excellent

Hyon Ae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Ilryong, Fairfax

Liked: Cleanliness, property conditions & facilities
The check-in line was way, way, way too long. I had to take a number with close to 200 others waiting ahead of me. They definitely need to have more check-in staff and counters.
Stayed 1 night in Nov 2023

6/10 Okay

Minee

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Alice

Stayed 2 nights in Nov 2023

10/10 Excellent

Kern

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Vernon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean and spacious. Wish we could stay longer. Will definitely use next time we come to gangneung.
Stayed 1 night in Oct 2023

2/10 Terrible

Yesol

Stayed 1 night in Oct 2023

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with easy beach access
The hotel is nice and the staff is great. We really enjoyed the location as it was an easy walk to the beach. The elevator situation, however, was not the best. It would take forever to get an elevator and we didn't know this but some of the elevator banks only go to even floors and others only go to odd floors so the first time we got on, we got on the wrong elevator and had to go down and take the other "even" elevator. Once the crowds left after the holiday weekend, the elevator situation wasn't as bad. We had breakfast every morning at the bakery downstairs, which was nice but did not get to try the other restaurants at the hotel. It's a kid friendly hotel in terms of the amenities and activities but for a family of 4, the rooms were just not big enough. We ended up having to split up because the only options were a double bed plus a twin or two twin beds.
Stayed 3 nights in Oct 2023

10/10 Excellent

Zhirong, Rockledge

Stayed 2 nights in Oct 2023

10/10 Excellent

Healim

Stayed 2 nights in Sep 2023

6/10 Okay

Young Gwan, Hong Kong

Generally good. Pet friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Tae Kyoung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조용하고 너무 깼끝해서 좋았어요
Stayed 1 night in Sep 2023

6/10 Okay

Sun-Young

Travelled with family
The hotel info/description in English is different from the info/description in Korean so make sure to double check if your package/room is right for you, especially if you have kids.
Stayed 2 nights in Aug 2023

10/10 Excellent

Insup

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

MYOUNGHEE

Liked: Cleanliness, staff & service, property conditions & facilities
Waiting too long for the hotel elevator
Stayed 2 nights in Jul 2023

10/10 Excellent

CHAN WOO

Stayed 2 nights in Jul 2023

8/10 Good

Sun Hee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A couple of hooks to hang gowns, etc. would have been nice.
Stayed 1 night in Jul 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice. Access to educative lounge breakfast and happy hour was great. Nice way to end the trip
Stayed 2 nights in Jun 2023

6/10 Okay

may

Liked: Staff & service
Disliked: Property conditions & facilities
14층방에 있었는데 방안에서 곰팡이 냄새가 심하게 났어요. 복도에서도 곰팡이 냄새가 났고요. 방안쪽 커튼이 찢어져 있었고 빨지않아서 검은 때가 많이 묻어 있었어요. 스태프분들은 모두 친절했고 손님이 편하도록도움이 되려고 노력하는게 느껴졌어요. 에꼬 호텔이라고 하는데 왜그리 크게 지었는지 이해가 되지 않네요! 소나무 숲까지 밀고나와서 진정한 에꼬호텔이라고 하기에는 무리인것같아요.
Stayed 3 nights in May 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Walk out through pine trees to at a large clean beach. Great ocean view. Easy check in with friendly staff. Easy parking. Big modern building. Well-designed room and luxurious bathroom.
Stayed 2 nights in May 2023

4/10 Poor

JAE HO

Disliked: Cleanliness
So so
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Huge and convenient! Very pretty too :) service and facilities were top tier as well
Stayed 1 night in Mar 2023

10/10 Excellent

YOONCHUL, Neuilly-Sur-Seine

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2023

4/10 Poor

Ji Won

Travelled with family
Disliked: Cleanliness, staff & service
Bad experience and Not professional
They mentioned ‘dog stays are free’ on website ( and there are no fees mentioned on other section as well!!) and they charged at the end. I think this is NOT professional. I went into the room and floor wasn’t clean and I was pretty upset.
Stayed 2 nights in Jan 2023

10/10 Excellent

THERESA

Stayed 7 nights in Oct 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Be prepared to wait a while for check in..
Location and cleanliness of hotel was good but some major flaws - we had to wait for HOURS to check in. There’s a system where you get a waiting number but no indication of how long the wait is (and we had arrived quite a bit earlier to see if we could check in early). There are no amenities at all because of their eco scheme - vending machines with the amenities on each floor though which makes you question the ‘eco’ scheme.
Stayed 1 night in Oct 2022

10/10 Excellent

Vernon

Stayed 5 nights in Sep 2022

8/10 Good

Kyoungnae

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pet friendly hotel
Stayed 2 nights in Sep 2022

10/10 Excellent

Hyungum

Stayed 2 nights in Aug 2022

4/10 Poor

sunjoo

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
위치는 좋으나 체크인을 하기위해 한 시간씩 기다려야 하고 가격에 베해 호텔은 형편 없습니다. 그리고 수영장을 사용하기 위해 따로 입장료를 내야하고요. $350 내고 어메니티도 없는 호텔 그리고 호텔 발코니에 빨래를 걸어 두어서 미관상 보기도 안 좋았고 호텔 주면의 쓰레기도 널려 있어서 별로 였습니다. 체크인 할 떄 프론트에 있었던 직원이 최선을 다하는 모습에 감사했습니다. 아침에 커피숍은 열지를 않아서 멀리까지 나가서 커피를 사러 가야했고요. 젊은 직원들은 친절했습니다.
Stayed 1 night in Aug 2022

6/10 Okay

Sophia

I am so sorry to write this but I wasn’t happy to stay this hotel. Because they don’t have the screen door. Lots of bugs came into my room. I won’t stay this hotel never again.
Stayed 2 nights in Aug 2022

8/10 Good

Kyung Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

6/10 Okay

Terry

Liked: Cleanliness, property conditions & facilities, room comfort
Room conditions are very good. In side and out side there are nothing sitting area. Rooftop pools are not open in June.
Stayed 1 night in Jun 2022

2/10 Terrible

JIHYE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a terrible hotel in Korea.
This is really a non capable hotel which has too much rooms that they can’t even handle, not enough staffs. A bunch of people were waiting at the lobby for check in. Really like a market. I was luckily checked in by kiosk, when I get into the room, it is very tiny and dirty. All dirtiness was on the table and furniture maybe the previous user made it. So annoyed. I don’t even want to complain as I saw how this hotel works from the lobby. This should not called as a hotel. I have never experienced such a terrible accommodation. I strongly recommend Do NOT use this hotel.
Stayed 1 night in Jun 2022

10/10 Excellent

Junmbel

Stayed 1 night in May 2022

8/10 Good

Jun ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the ocean view room that looks new. We like the bathroom and beds as they are clean and well managed. Beach, restaurants, and cafes are within walking distance.
Stayed 1 night in May 2022

4/10 Poor

Donghoon

Stayed 1 night in Apr 2022

8/10 Good

Kyung

Stayed 1 night in Feb 2022

10/10 Excellent

Hwan Kyu, Vancouver

Stayed 2 nights in Feb 2022