Lobby
Check availability

Reviews of Quality Hotel & Suites

3 out of 5
Quality Hotel & Suites
100 Trans Canada Highway, Gander, NL

Reviews

8.4

Very good

Rating 10 - Excellent. 374 out of 881 reviews" "
Rating 8 - Good. 327 out of 881 reviews" "
Rating 6 - Okay. 113 out of 881 reviews" "
Rating 4 - Poor. 46 out of 881 reviews" "
Rating 2 - Terrible. 21 out of 881 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in May 2024
Response from Tanya on 27 May 2024
Thank you for taking the time to provide your review.We are so happy you had a you had a great stay and experienced friendly staff.Thanks for selecting our hotel as your place to stay in Gander. We appreciate your business.

10/10 Excellent

Dianne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, comfortable bed. Some flooring renovations happening on the fourth floor but it was safe and clean.
Stayed 1 night in May 2024
Response from Tanya on 26 May 2024
Thank you for taking the time to provide your review.We are happy you experienced great staff and a comfortable bed. We are improving the floor in the hallways, glad it was safe and clean.Thanks for staying with us!

8/10 Good

Jordan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2024
Response from Tanya on 24 May 2024
Thank you for taking the time to provide your review.Glad your stay was okay!Thanks for staying with us, we appreciate your business.

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A favorite of mine in central Newfoundland
Stayed 3 nights in May 2024
Response from Tanya on 22 May 2024
Thank you for taking the time to provide your review.We are happy we are a favorite of yours. Glad you had a great experience.

6/10 Okay

Stephen

Liked: Staff & service
Average hotel, no issues
Stayed 1 night in May 2024
Response from Tanya on 21 May 2024
Thank you for providing your review.Glad you had no issues during your stay.Thanks for staying with us!

10/10 Excellent

Tyler

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly!!!!
Stayed 1 night in May 2024
Response from Tanya on 20 May 2024
Thank you for taking the time to provide your review.Looks like you had a great stay and you liked that we are pet friendly. Thanks for staying with us!

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right off the TCH, the Quality Inn is a great place to stay if you are driving to Gander. There are multiple dining options down the street and the hotel offers a great lake view.
Stayed 1 night in May 2024
Response from Tanya on 21 May 2024
Thank you for providing your review. Glad you felt it was a great place to stay.Thanks for staying with us!

8/10 Good

Tara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just off the highway. Close to amenities.
Stayed 1 night in May 2024
Response from Tanya on 9 May 2024
Thanks for taking the time to provide your review.Glad you enjoyed your stay!Thanks for staying with us, we appreciate your business.

8/10 Good

Darrell

Staff friendly
Stayed 1 night in May 2024
Response from Tanya on 8 May 2024
Thank you for taking the time to provide your review.We are so pleased you experienced friendly staff.Thanks for staying with us!

6/10 Okay

Rick

Friendly staff. Property shows its age.
Stayed 1 night in May 2024
Response from Tanya on 8 May 2024
Thank you for taking the time to provide your review, it is greatly appreciated.We are glad you found the staff friendly. Sorry you felt the property was showing its age.Thanks for staying with us!

8/10 Good

Sterling

Business traveller
Close to Tim Hortons No room service
Stayed 2 nights in May 2024
Response from Tanya on 5 May 2024
Thanks for staying with us, we appreciate your feedback.

8/10 Good

Robert

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Tanya on 26 Apr 2024
Thanks for taking the time to provide your review. Glad you had a good stay.Thanks for staying with us, we appreciate your business!

10/10 Excellent

Andrea

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Right on the Trans Canada Highway. The lady at checkout was in training and VERY pleasant. The breakfast was very good as well.
Stayed 1 night in Apr 2024
Response from Tanya on 26 Apr 2024
Thank you for taking the time to provide your review.We are so pleased you had a great experience. So happy the lady in training was very pleasant. Glad you enjoyed the breakfast. Thanks for staying with us, we appreciate your business.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tanya on 23 Apr 2024
Thanks for your review, glad you had a great stay!Thank you for staying with us, we appreciate your business.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tanya on 22 Apr 2024
Thank you for taking the time to provide your review.Happy you had a great experience.

10/10 Excellent

Chantal

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent place to stay for conferences. Convenient amenities nearby as well
Stayed 1 night in Apr 2024
Response from Tanya on 17 Apr 2024
Thank you for taking the time to provide your review. We are so happy you enjoyed your stay and feel its an excellent place to stay. Thanks for staying with us, we appreciate your business.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tanya on 15 Apr 2024
Thank you for taking the time to provide your review.Glad you had a great stay!

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay at this hotel and will stay again
Stayed 1 night in Apr 2024
Response from Tanya on 14 Apr 2024
Thank you for taking the time to provide your review.We are happy you enjoyed your stay and glad to see you will return!Thanks for staying with us!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and experience. Everything was clean and comfortable, the restaurant was good and there were plenty of options nearby for other food. We were traveling to view the eclipse and the hotel was extremely comfortable for our down time.
Stayed 2 nights in Apr 2024
Response from Tanya on 9 Apr 2024
Thank you for taking the time to provide your review.We are so happy you felt the hotel was great and you had a great experience! Glad you experience a clean and comfortable stay. Pleased you found the restaurant good. Hope you enjoyed the eclipse!Thanks for staying with us!

10/10 Excellent

Jason

Stayed 1 night in Apr 2024
Response from Tanya on 29 Apr 2024
Thanks for taking the time to provide your review. Looks like you had a great stay. Thanks for staying with us!

10/10 Excellent

Whitney

Liked: Cleanliness
Great
Stayed 1 night in Apr 2024
Response from Tanya on 9 Apr 2024
Thanks you for taking the time to provide your review. We are so happy you had a great experience!Thanks for staying with us, we appreciate your business.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tanya on 3 Apr 2024
Thank you for taking the time to provide your review, it is greatly appreciated. Looks like you had a great stay. Thanks for staying with us, we appreciate your business.

8/10 Good

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small, but clean. Bed and pillows VERY soft. Wasn’t crazy about the lighting in the room. The entry and the bathroom light was on the same switch, so couldn’t leave the bathroom light on overnight (staying with a child) because the room would have been too bright. And the bedside lamps kept giving me shocks. Other than that it was a good stay. Came with complimentary breakfast. Nice and fresh, but not a lot of options. Would stay here again
Stayed 1 night in Mar 2024
Response from Tanya on 25 Mar 2024
Thank you for taking the time to provide your review, it is greatly appreciated. Glad you had a good stay with a clean room and nice, fresh complimentary breakfast. Happy you would stay here again. Sorry you felt the room was small. Sorry the lighting wasn't great for you and the bathroom and entry switch was together. Thanks for staying with us, we appreciate your business.

10/10 Excellent

Colinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tanya on 25 Mar 2024
Happy you had a great stay! thanks for taking the time to provide your review. It is greatly appreciated.

8/10 Good

Caitlin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities offered not big enough for the amount of guests. Tiny buffet style breakfast area had a lineup out to main door.
Stayed 1 night in Mar 2024
Response from Tanya on 24 Mar 2024
Thank you for taking the time to provide your review. Sorry you felt the buffet area was not big enough for the amount of guest. Thanks for bringing this to our attention, it is comments like this that can help us improve.

8/10 Good

Abagail

Liked: Cleanliness, staff & service, property conditions & facilities
Last minute reservation due to snow storm and unsafe to drive further. Everything was fine. They’re pet friendly which is a plus
Stayed 1 night in Dec 2023
Response from Tanya on 22 Mar 2024
Thank you for taking the time to provide your review, it is greatly appreciated. We are glad to here everything was fine and you liked that we are pet friendly.Thanks for staying with us!

10/10 Excellent

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely plst
Stayed 1 night in Mar 2024
Response from Tanya on 22 Mar 2024
We are happy you enjoyed your stay!Thanks for taking the time to provide your review, it is greatly appreciated.

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Mar 2024
Response from Tanya on 20 Mar 2024
Thanks for taking the time to provide your review. That's great, glad you had a great stay!Thank you for staying with us!

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2024
Response from Tanya on 7 Mar 2024
Thank you for taking the time to provide your review. We are happy to see you had a good experience during your stay! Thanks for staying with us!

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Convenient
Stayed 2 nights in Feb 2024
Response from Tanya on 4 Mar 2024
Thank you for taking the time to provide your review, it is greatly appreciated. We are happy you experienced a clean and convenient stay. Thanks for staying with us!

4/10 Poor

Christina

Disliked: Cleanliness
Stayed 5 nights in Feb 2024
Response from Tanya on 4 Mar 2024
Thank you for taking the time to provide your review.We are so sorry we did not meet your expectations during your stay. We appreciate your review, it is reviews like this that will help us improve.

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Tanya on 4 Mar 2024
Thank you for taking the time to provide your review.We are so glad you had a good experience.Thanks for staying with us!

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient
Stayed 2 nights in Feb 2024
Response from Tanya on 3 Mar 2024
Thank you for taking the time to provide your review. Glad the location was convenient.Thanks for staying with us!

10/10 Excellent

Greer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a relatively quiet spot with some outdoor space. Lovely pool!
Stayed 2 nights in Feb 2024
Response from Tanya on 29 Feb 2024
Thank you for taking the time to provide your review.Glad you had a good experience and enjoyed the pool!Thanks for staying with us!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Tanya on 28 Feb 2024
Thank you for taking the time to provide your review, it is greatly appreciated.We are so happy you had a great experience.Thanks for staying with us!

10/10 Excellent

Kelly, Bay Roberts

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tanya on 25 Feb 2024
Thank you for taking the time to provide your review. We are happy you had a great experience.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older hotel, but it is kept clean and the staff are very friendly and helpful.
Stayed 1 night in Feb 2024
Response from Tanya on 23 Feb 2024
Thank you for taking the time to provide your review, it is greatly appreciated. We are happy you had a great experience. Happy to hear you experienced a clean hotel and the staff were friendly and helpful!Thanks for staying with us!

8/10 Good

Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and the staff are extremely friendly. Good value for the services provided.
Stayed 3 nights in Feb 2024
Response from Tanya on 22 Feb 2024
Thank you for taking the time to provide your review, it is greatly appreciated. Happy you experienced a clean hotel, friendly staff and good value.Thanks for staying with us!

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Tanya on 16 Feb 2024
Thank you for taking the time to provide your review. Glad you had a great experience!Thanks for staying with us.

8/10 Good

Alice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean stop after long drive. Older decor but good efforts being made to update
Stayed 1 night in Feb 2024
Response from Tanya on 14 Feb 2024
Thank you for taking the time to provide your review. We are happy you found the hotel to be clean.Thanks for staying with us, we appreciate your business.

8/10 Good

kari

Business traveller
Liked: Cleanliness, staff & service
Great
Stayed 1 night in Feb 2024
Response from Tanya on 11 Feb 2024
Thank you for taking the time to provide your review. We are so happy you had a great experience.Thanks for staying with us!

8/10 Good

Sheila

Liked: Cleanliness, staff & service
Convenient and easy to find
Stayed 1 night in Feb 2024
Response from Tanya on 10 Feb 2024
Thank you for taking the time to provide your review. We are happy you found it convenient and easy to find.Thanks for staying with us!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Tanya on 5 Feb 2024
Thank you for taking the time to provide your review. it is greatly appreciated. Thanks for staying with us!

6/10 Okay

Sheri

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Tanya on 31 Jan 2024
Thank you for taking the time to provide your review, your feedback is greatly appreciated.Thanks for staying with us!

10/10 Excellent

Shane

Stayed 1 night in Jan 2024
Response from Tanya on 24 Jan 2024
Thank you for taking the time to provide your review, it is greatly appreciated.Thanks for staying with us!

10/10 Excellent

Ashley

Stayed 1 night in Jan 2024
Response from Tanya on 12 Feb 2024
Thank you for taking the time to provide your review. It is greatly appreciated. Thanks for staying with us!

10/10 Excellent

Jenna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Anita on 22 Jan 2024
Thank you for your review, we greatly appreciate it!

10/10 Excellent

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tanya on 22 Jan 2024
Thank you for taking the time to provide your review, it is greatly appreciated. Thanks for the great review!Thanks for staying with us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tanya on 17 Jan 2024
Thank you for taking the time to provide your review, it is greatly appreciated.We are so glad you had a great experience.Thanks for staying with us!

4/10 Poor

Janine

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The staff were not helpful when asking questions and the bartender in the lounge clearly did not want anyone there.
Response from Tanya on 12 Jan 2024
Thank you for taking the time to provide your review. I am so sorry you felt the staff we not helpful and the bartender didn't want anyone there. We truly apologize for your experience. Thank you for your comments, they are greatly appreciated and help us to improve.