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Reviews of Budget Inn and Suites

2 out of 5
Budget Inn and Suites
203 W York Street, Ganado, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 85 out of 203 reviews" "
Rating 8 - Good. 68 out of 203 reviews" "
Rating 6 - Okay. 34 out of 203 reviews" "
Rating 4 - Poor. 10 out of 203 reviews" "
Rating 2 - Terrible. 6 out of 203 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Amelia

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Not A 5 Star. Bathroom was dirty. Security door lock broken. Had to change rooms and second room security door lock was also broken.
Stayed 1 night in May 2024

10/10 Excellent

charlotte

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was good.
Stayed 1 night in May 2024
Response from Nita on 14 May 2024
Thank you for staying with us. We appreciate your feedback

8/10 Good

Todd

Stayed 1 night in May 2024

10/10 Excellent

Gema

Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

valerie

Disliked: Property conditions & facilities
The first key wouldnt work, room changed. to a corner downstairs room. The t.v wouldnt work, there was no way to make a hot drink, it was cold, the heater did work. No tissues in room. It was very basic, ok if thats all you want.
Stayed 1 night in Jan 2024

10/10 Excellent

Granville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Nov 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
It is so close to our son's house. It is an older hotel, but owner was very nice.It could use some updating. Bed was comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Sep 2023

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. The breakfast was a typical continental breakfast.
Stayed 1 night in Aug 2023
Response from Nita on 22 Aug 2023
Thank you for your feedback. We really appreciate it.

8/10 Good

Johnny

Stayed 2 nights in Jul 2023
Response from Nita on 22 Aug 2023
Thank you for your feedback. We really appreciate it.

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were extremely tired from a long drive, but pleasantly surprised that the room was super clean and comfortable. Keep up the good work. I would recommend your hotel to anyone.
Stayed 1 night in Jul 2023
Response from Nita on 20 Jul 2023
Thank you for staying with us. We really appreciate your feedback. Please visit us again.

8/10 Good

Paul

Liked: Staff & service
Stayed 11 nights in Jun 2023
Response from Nita on 20 Jul 2023
Thank you for staying with us. We really appreciate your feedback. Hope to see you soon!

8/10 Good

Cynthia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and friendly
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Ganado
I have use Hotels.com for several years now and this hotel was the cleanest one I have stayed in. Not that the other ones were bad this one just stood out. Check in girl was very cheerful and polite. Ganado is the sleepiest town I've ever been in but still convenient to my event in Edna just five minutes away. That and Brookshire Bros grocery store literally next door.
Stayed 2 nights in Mar 2023
Response from Nita on 16 Mar 2023
Thank you for your feedback. We really appreciate writing a detailed review. These little words of appreciation really means a lot to us. It gives an extra booster to our staff to perform better.

10/10 Excellent

Laurie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Nita on 16 Mar 2023
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Desiree

Travelled with family and small children
Liked: Cleanliness, amenities
Easy Parking. Rooms were vacuumed and clean surfaces but my 3 yr old was playing on the carpet with toys and everytime she got up there was visible dirt that i had to wipe off her knees, legs, top and bottom of feet.
Stayed 2 nights in Feb 2023
Response from Nita on 16 Mar 2023
Thank you for your feedback. We will definitely pay more attention to cleaning.

10/10 Excellent

Marcos

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff where nice and helpful. Very knowledgeable and patient as I kept asking questions or make requests. It’s a quiet safe place. Not dumpy looking like some other places I’ve seen.
Stayed 1 night in Jan 2023
Response from Nita on 16 Mar 2023
Thank You for staying with us. We appreciate your feedback.

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service
It was not a bad stay at all over all. It is a small place in the middle of a small town. It wasn’t the most luxurious place but it had everything you neee to be comfortable for a few days
Response from Nita on 16 Mar 2023
Thank You for staying with us. We appreciate your feedback.

2/10 Terrible

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ofrezen desallunos y no tienen cafe no jugos de niguno no leche noma serial sin leche y y platanos unos panesillos es todo el desalluno muy mal y no ay persona en la administracion todo solo

2/10 Terrible

Osvaldo

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities
I have trailer I can park with the trailer I have equipment very expensive I asked the manager if I can just leave it for 3 hours it was 2:00 I asked him I'm leaving 8:00 in the morning he said no you cannot park in there so I have to leave drive on the night very tired so I'm not enjoying to stay in this place
Stayed 1 night in Sep 2022

8/10 Good

Henry

Liked: Staff & service, amenities, property conditions & facilities
Overall satisfied
Stayed 1 night in Aug 2022

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Candida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and friendly very acomadating
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Liked: Staff & service
smell
Room 101 - It was very clear by the smell of the a/c unit that the room had been smoked in.
Stayed 1 night in Jun 2022

10/10 Excellent

Maria J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Miguel

Stayed 1 night in May 2022
Response from Nita on 3 Jun 2022
Thank you for staying with us. We really appreciate your feedback. Please come again.

2/10 Terrible

Jarred

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches dead in the bathroom, expired breakfast items, floors weren’t cleaned, holes in drywall and leaking toilet.
Stayed 1 night in May 2022

2/10 Terrible

Kalla

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2022

6/10 Okay

Letitia

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed that the television in room 214 did not work. Other than that, our stay was okay.
Stayed 2 nights in Jan 2022

8/10 Good

Sheryl, Smithville

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The hook fell off the bathroom door, and the curtain 'rod' that you'd use to close the curtain didn't work. Also someone had left cooked food in the microwave. Not yucky, just weird. I would stay there again, but ask for a room with all working options.
Stayed 1 night in Dec 2021

2/10 Terrible

Shelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was really nothing good to say. This was real bad property and not even a coffee pot in the room. I hope they fix this place.
Stayed 1 night in Dec 2021

4/10 Poor

Alicia

Stayed 4 nights in Nov 2021

10/10 Excellent

Brenda J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quite a nice surprise! The rooms were beautiful. It was so quiet and the lady behind the desk is an absolute jewel! Thank you for a great stay!
Stayed 1 night in Oct 2021
Response from Nita on 18 Oct 2021
Thank you for staying with us. We really appreciate your feedback. Please comr again.

8/10 Good

Glen

Stayed 2 nights in Sep 2021

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Nita on 18 Sept 2021
Thank you for staying with us. We appreciate your feedback. Please come again

10/10 Excellent

Hasan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Nita on 18 Sept 2021
Thank you for staying with us. We appreciate your feedback. Please come again

10/10 Excellent

Margaret

Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Jul 2021
Response from Nita on 18 Sept 2021
Thank you for staying with us. We appreciate your feedback. Please come again

10/10 Excellent

Rolando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Nita on 29 Jul 2021
Thank you for staying with us. We really appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2021
Response from Nita on 19 Jul 2021
Thank you for staying with us, we appreciate your feed back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great!
Stayed 1 night in May 2021
Response from Nita on 19 Jul 2021
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ganado stay
Amazing comfortable
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The price for one night stay is way too high for the room and there are no amenities. The phone in the ro wasn't working and the fire alarm in the room was on low battery so it was beeping all night. Also there isn't coffee in the room. I stayed at a hyatt and it was less expensive and had way more amenities
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
The room was clean however the bathroom flooring around the walls were fealthy, I wiped them off myself. On the 18th our room didn't get cleaned or the bed made, the maid didn't come in. On the 19th they didn't leave any soap or shampoo, had been there two days now, on the 20th I was out of tissues it was not replaced so I put the box on the sink so they would see it. I will stay again it is the only place close to my moms place
Stayed 5 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with clean room and very quiet.
Stayed 1 night in Apr 2021
Response from Nita on 14 Apr 2021
Thank you for staying with us. We really appreciate your feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, owners and staff were nice. It was fairly quiet until the trains came through town 4 times after midnight to 6:00am. I’m a light sleeper so the first night was really bad but the next 2 I guess I got used to it and fell back asleep. Nice for a budget inn.
Stayed 3 nights in Mar 2021

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean room. Good front door security
Stayed 1 night in Mar 2021
Response from Nita on 16 Mar 2021
Thank you for staying with us. We really appreciate your feedback. Please visit us again for your upcoming project stay.

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a overnight stay for travelers
Not bad. Room and bathroom was cleaned with no issues.Some people complained about not having a breakfast buffet or any special amenities. It’s the Budget Inn people!! You get what you pay for.
Stayed 1 night in Jan 2021
Response from Nita on 3 Mar 2021
Thank you for staying with us. We appreciate your feedback and most importantly, your understanding :-)

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
NO COFFEE!!!!!
ROOM WAS OK...PILLOWS WERE JUST TERRIBLE..WALLS ARE THIN. COULD HEAR GUEST NEXT TO ME SNORING ALL NIGHT...AC WAS JUST OK..NO COFFEE WAS AVAILABLE IN THE MORNING...NEITHER IN LOBBY OR IN THE ROOM! OUTLET PLUG IN RESTROOM DIDN'T WORK. FOR $100.00 A NIGHT, YOU THINK THEY WOULD GIVE YOU A CUP OF COFFEE! WOULD NOT STAY HERE AGAIN.
Stayed 1 night in Dec 2020
Response from Nita on 16 Dec 2020
We are sorry that you did not have a pleasant stay at our motel. We do serve continental breakfast every morning during breakfast hours. But, due to the current situation of COVID-19, specially increasing cases in surrounding area, as per CDC guidelines, we had to discontinue it. However, we still make a fresh cup of coffee for our valued guest, on demand. I checked with my front desk clerk and he said noone had asked for it. Anyway, we are extremely sorry and appreciate your feedback.