Search Hotels Near Gallery of the Sandias, Sandia Park

"Reserved a king but upon arrival the receptionist said we had reserved two beds, she ignored the request to give us a king even though i had a receipt. When i later complained about her attitude and not complying, she said she had upgraded us to the 2 beds. i later told her the room was smaller, not a walk in shower, and was an adjoining room. The placement of the room was very noisy."

" Pool "

"I wanted to reach out and share some feedback regarding our recent business stay at your property. While the outside of the property appeared a little run down, we were very pleased to find that the inside was completely remodeled. The facility was clean, and the front desk staff were very nice. Additionally, the room itself was updated and very clean. If I need to stay in that area again, I would certainly choose your property"

"The staff was good and place was clean. The elevator was broken so I had to climb up to the 5th fl, which was brutal. "

"The staff were very positive and made you feel comfortable "

"I did not stay in the hotel. I tried to cancel and the Hilton said I had no reservation. Expedia would not help me."

"The room was clean and front desk staff was friendly. Other staff not so much, friendly I mean. Breakfast was good little over cooked but good. My biggest problem would be that the block out shades do not block out the morning light. Sun came up and we were up."

"Mgmt "

"I stayed at this hotel while attending a volleyball tournament with my niece because it was conveniently located about five minutes from both tournament venues. When I arrived around 1 PM, I asked about the possibility of early check-in. I was told early check-in was not available, but the front desk kindly gave me my room key so I could go directly to the room later that evening after the tournament, which I appreciated. Before leaving for the tournament, we briefly went upstairs and noticed the room appeared to need maintenance. Housekeeping was working a few rooms down, so we assumed the room would be taken care of before our return. After a long day of traveling and volleyball, we returned to the hotel around 7 PM excited to finally relax, only to discover that the room had still not been cleaned. When I spoke with the front desk, I was told there was nothing they could do other than wait for housekeeping to clean it or receive a refund, as the hotel was fully booked for the weekend. Unfortunately, waiting was our only option. I’m not sure how a room could be completely overlooked like that. The situation became even more confusing when I checked out Sunday morning and was told by the front desk that the room was not supposed to be rented out because it was “evidence.” Hearing that after everything that happened was honestly shocking. Overall, the experience was disappointing and poorly managed. The location was convenient,"