Search Hotels Near Galerías Laguna, Torreón

"I booked this for 10 days for a child that needed brain surgery. Her surgery was cancelled and the hotel and Expedia both refused to cancel. No one stayed in the room. I have stayed in this hotel numerous times. I have always had a very nice stay here. The staff here have always been very nice in the past. Probably I need to re-evaluate my choices."

"It was a very good and comfortable place to stay"

"The location was great, rooms were comfortable and well setout and whilst the breakfast was basic it was good. Front desk staff were pleasant and helpful"

"For our needs, the room was way too small. We were traveling with 2 medium sized dogs. And although IBIS is "dog friendly", there was no designated dog park or dog area. Also, no coffee was provided - an absolute must. The restaurant had a limited bar menu. Had to ask for 2 additional towels. On the plus side - Everything was clean. And for a single guest, most of the amenities and the size of the rooms are adequate."

"La habitación olía a humedad, había polvo en la cabecera de la cama , la regadera del baño está tapada, la chapa de la puerta del baño está casi cayéndose y salió una cucaracha"

"I had no hot water for 4 of the 6 days I stayed, only worked the first morning after the day of my check in. The front door looks so unsafe as it's just a regular door than anyone could break into. I was given 2 towels and 2 toilet paper rolls for the week. The bathroom and room had an overall smell. With no windows up open it's basically like staying at a hostel with cold water for showers. "

"The bedroom was ok, but the bathroom did not look that good, we had to call to request shampoo because the lady who cleaned did not put some there, since we arrived was almost empty, and the quality of the shampoo was practically just water, really bad."

"Good comfortable and reliable. Places all around ro walk too. "