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"I stayed here before and it’s always clean and you have everything you need. The public baths are spacious and excellent. The staff is always polite. In the winter season the free orange bus which connects with Gala and Ishiuchi slopes is very convenient. The hotel has its own ski rental and lockers which are very convenient. "

"Clean rooms, nice staff, many restaurants. Super convenient for skiing "

"We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most important value that a service business should provide to us - hospitality. "

"l’endroit est bien situé la place un peu froide déjeuner son complet mais toujours identique à chaque matin personnel super"

"Great service and comfortable chambre to stay, definitely visit again!!"

"great for weekend stay. best with friends and families. authentic japanese tatami style hotel. walkable distance to ishiuci ski resort. "

"Really warm welcome, great relaxed and homely feel"

"Location is perfect being a few minutes walk to the train station, Yuzawa Kogen ski lifts, restaurants and shops. The food for breakfast and dinner buffets were excellent in quality and variety. We stayed 4 nights and was not bored of the spread. "

"Very friendly staff. They accommodated all our needs. Thank you for the great stay!"