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Reviews of hom hotel + suites, Trademark Collection by Wyndham

2.5 out of 5
hom hotel + suites, Trademark Collection by Wyndham
3905 Sw 43rd St, Gainesville, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 739 out of 1429 reviews" "
Rating 8 - Good. 383 out of 1429 reviews" "
Rating 6 - Okay. 167 out of 1429 reviews" "
Rating 4 - Poor. 87 out of 1429 reviews" "
Rating 2 - Terrible. 53 out of 1429 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Friendly staff. Love the ceiling fans. Comfy beds. Great location near everything
Stayed 1 night in May 2024

10/10 Excellent

Latayvia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay the only issue I had was getting more bathing clothes and towels other than that. I had a wonderful stay
Stayed 2 nights in May 2024

10/10 Excellent

Alexander

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in May 2024
Response from Norma on 27 May 2024
Thank you for staying with us, glad you enjoyed your overall stay.

10/10 Excellent

Robin, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from Norma on 27 May 2024
Thank you for staying with us,glad you enjoyed your overall stay.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service
Clean, convenient, and in decent area.
Stayed 1 night in May 2024
Response from Norma on 27 May 2024
Thank you for feedback, glad enjoyed your overall experience.

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and so close to the hospital.
Stayed 1 night in May 2024
Response from Norma on 27 May 2024
Thank you for the feedback, glad you enjoyed your overall experience.

10/10 Excellent

Kenneth

Liked: Staff & service, property conditions & facilities
Great rooms
Stayed 1 night in May 2024
Response from Norma on 27 May 2024
Thank you for staying with us,glad you enjoyed your overall stay.

10/10 Excellent

Alexis, TALLAHASSEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Norma on 27 May 2024
Thank you for staying with us, glad you enjoyed your overall stay.

10/10 Excellent

Jason

NA
Stayed 1 night in May 2024
Response from Norma on 27 May 2024
Thank you for staying with us,glad you enjoyed your stay.

4/10 Poor

Erin

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
“Pet friendly” but no information on Expedia of an additional $50 pet fee charged at check in after room fee paid through Expedia app. Not refundable so no choice to find another hotel.
Stayed 1 night in May 2024
Response from Norma on 24 May 2024
We do apologize for the inconvenience; it is on the Expedia website that we do have a 40 Pet Fee.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room exceeded my expectations. Linens were clean and soft.
Stayed 1 night in May 2024
Response from Norma on 24 May 2024
Thank you for the feedback, glad you enjoyed your overall experience.

10/10 Excellent

Michael, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Clean, modern and excellent helpful staff with a very good breakfast! Great value for the money
Stayed 2 nights in May 2024
Response from Norma on 24 May 2024
Thank you for the feedback, glad you enjoyed your overall experience.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I was very satisfied for such a good price it was excellent and will definitely stay again when in the area .
Stayed 1 night in May 2024
Response from Norma on 23 May 2024
Thank you for the feedback, glad you enjoyed your overall experience. Hope to see you in the future.

10/10 Excellent

Katy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 2 nights in May 2024
Response from Norma on 20 May 2024
Thank you for staying with us,glad you enjoyed your overall stay.

10/10 Excellent

Shishi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Norma on 17 May 2024
Thank you for staying with us,glad you enjoyed your overall stay.

10/10 Excellent

Yusmilky

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very convenient. It was very near of the hospital
Stayed 1 night in May 2024
Response from Norma on 14 May 2024
Thank you for the feedback, glad you enjoyed the overall experience.

8/10 Good

Roxanne W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Norma on 14 May 2024
Thank you for staying with us, glad you enjoyed your stay.

6/10 Okay

Jennifer

Travelled with family
Disliked: Property conditions & facilities
Older property. Rooms were clean - very basis. One piece of art on the wall. The breakfast wasn’t good. The room still has the old AC unit in the wall. It did have a ceiling fan.
Stayed 1 night in May 2024
Response from Norma on 13 May 2024
Thank for staying with us, were going to be renoving the hotel soon.

4/10 Poor

Rieko

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Norma on 13 May 2024
Thank you for staying with us.

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excelllent and very helpful.
Stayed 1 night in May 2024
Response from Norma on 13 May 2024
Thank you for staying with us, glad you enjoyed your stay.

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in May 2024
Response from Norma on 13 May 2024
Thank you for staying with us, glad you enjoyed your stay.

10/10 Excellent

DEXTER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in May 2024
Response from Norma on 10 May 2024
Thank you for staying with us, glad you enjoyed your overall stay.

10/10 Excellent

Pierre, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel for the last 4 years when visiting my daughter at school. Every time I have stayed, the staff is very helpful, the hotel is very clean and the rooms/bed are very comfortable. Texas Roadhouse is across the street and very good. I love staying here and will continue to do so. Highly recommend!
Stayed 2 nights in May 2024
Response from Norma on 9 May 2024
Thank you for the feedback, glad you enjoyed your overall stay.

10/10 Excellent

Michelle, St Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
There are restaurants within the same block- Texas Roadhouse, Starbucks, Dave and Busters- that make it an easy stay.
Stayed 1 night in May 2024
Response from Norma on 8 May 2024
Thank you for the feedback, glad you enjoyed your overall stay.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price. Super clean and comfy beds.
Stayed 1 night in Apr 2024
Response from Norma on 8 May 2024
Thank you for the feedback, glad you enjoyed your overall stay.

10/10 Excellent

Travis

Travelled with family
Good stay. Brief stay bit a vey nice place for the price. Close to UF
Stayed 1 night in May 2024
Response from Norma on 5 May 2024
Thank for the feedback,glad you enjoyed your overall stay.

10/10 Excellent

Kellyann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Norma on 3 May 2024
Thank you for staying with us, glad you enjoyed your overall stay.

10/10 Excellent

Anthony

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Impressive, Cozy and modern, SUPER LIKE
Stayed 2 nights in Apr 2024
Response from Norma on 2 May 2024
Thank you for the feedback, glad you enjoyed your overall experience.

10/10 Excellent

Lisa

Liked: Amenities, property conditions & facilities
Everything was great customer service was fantastic, it was unbelievable. They understood everything and they seem to get everything I needed and help me with everything even with my reservations. It was very helpful place to stay very quiet and peaceful. I would definitely come back here again and it’ll be soon.
Stayed 2 nights in Apr 2024
Response from Norma on 30 Apr 2024
Thank you for the feedback, glad you enjoyed your overall experience.

8/10 Good

Kailen

Stayed 1 night in Apr 2024
Response from Norma on 20 May 2024
Thank you for staying with us,glad you enjoyed your stay.

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Norma on 29 Apr 2024
Thank you for the feedback, glad your enjoyed your stay.

10/10 Excellent

Herick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here about 3 times already. This is one of my go-to's for when I go to my medical appointments in Gainesville. It's right off I-95; has restaurants and gas stations nearby. Convenient location, new, quiet and for the most, reasonable and affordable prices. Will continue staying there.
Stayed 1 night in Mar 2024
Response from Norma on 29 Apr 2024
Thank you for the feedback, glad you enjoyed your overall experience.

8/10 Good

Hector Daniel

Stayed 1 night in Apr 2024
Response from Norma on 29 Apr 2024
Thank you for staying wtih us, glad you enjoyed your stay.

6/10 Okay

Antonia, Riverview

Stayed 2 nights in Apr 2024
Response from Norma on 29 Apr 2024
Thank you for staying with us, glad you enjoyed your stay.

6/10 Okay

Kristie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was rude. Didn’t have enough towels in our room (only wanted one for each person) was told no and they didn’t have any, but there was coin laundry available if I wanted to pay to wash the towels we did have so all of us could shower. I asked if we could have a towel in the morning and the front desk handed out some major attitude and snide remarks. Room was not very clean.
Stayed 1 night in Apr 2024
Response from Norma on 22 Apr 2024
We do apologize for the inconvenience, will definitely going to talk housekeeping and staff about making sure that all the linen is beeing washed and folded and the cleanliness of the rooms.

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
We stayed here in 2022 when visiting family and really enjoyed our stay. Unfortunately, the room we stayed in this time was way less impressive. The bathtub was peeling and gross, and you could tell the room just hadn’t been well maintained. Also 3 days in a row I had to ask for more towels because the cleaning crew would pick up our towels but not leave more so we constantly had 1 towel for 3 people. Staff are still great and helpful though!
Stayed 3 nights in Mar 2024
Response from Norma on 22 Apr 2024
Thank you for the feedback, sorry for the inconvenience will work with housekeeping on making sure the rooms have towels .We are going to be renovating the bathroom soon.

10/10 Excellent

Kristin, Alpharetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area walkable to a shopping/dining complex called Celebration Point. Hotel is refurbished and very comfortable. Room had a mini Keurig with a few k cups. Mini bottles for shampoo, conditioner, and body lotion. Breakfast included eggs, sausage, Belgian waffle maker, various breads and cereals. Nice pool area. Restaurant in hotel was closed down.
Stayed 1 night in Apr 2024
Response from Norma on 22 Apr 2024
Thank you for the feedback, glad you enjoyed your overall experience.

10/10 Excellent

Cornell

Stayed 2 nights in Apr 2024
Response from Norma on 13 May 2024
Thank you for staying with us,glad you enjoyed your overall stay.

8/10 Good

Ronald

Stayed 1 night in Apr 2024
Response from Norma on 10 May 2024
Thank you for staying with us. glad you enjoyed your stay.

10/10 Excellent

Quanesha

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Norma on 22 Apr 2024
Thank you for the staying with us, glad you enjoyed your stay.

10/10 Excellent

Tina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay. I will request a room that doesn't face the highway next time. It was very loud. The room was very clean. I would recommend your hotel.
Stayed 1 night in Apr 2024
Response from Norma on 18 Apr 2024
Thank you for the feedback, glad you enjoyed your stay.

10/10 Excellent

Patricia

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
We had long days, and it was so good to come back to clean towels & beds.
Stayed 3 nights in Apr 2024
Response from Norma on 16 Apr 2024
Thank you for the feedback,glad you enjoyed the your overall experience.

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not a bad hotel at all. I think the 2* rating is a bit low for this hotel.
Stayed 1 night in Apr 2024
Response from Norma on 15 Apr 2024
Thank you for feedback ,glad you enjoyed your overall stay.

8/10 Good

Michael, Bordentown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a decent place. There is only 1 elevator which was slow and made some weird noises. The room itself was clean looked more like a converted large closet but we were only sleeping in it and storage for our all day trip. There was an odd smell most likely from the pool or moisture in the room which made my wife nauseas. Could be just that corner room. But overall it wasn’t the worst place I’ve stayed
Stayed 2 nights in Apr 2024
Response from Norma on 12 Apr 2024
Thank you for staying with us, glad you enjoyed your stay.

10/10 Excellent

Ashley

Liked: Staff & service
Nice
Stayed 2 nights in Apr 2024
Response from Norma on 12 Apr 2024
Thank you for staying with us, glad you enjoyed your stay.

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Very clean and in a great location.
Stayed 1 night in Apr 2024
Response from Norma on 12 Apr 2024
Thank you for th feedback, glad you enjoyed your overall stay.

10/10 Excellent

bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Norma on 12 Apr 2024
Thank you for staying with us, glad you enjoyed your stay.

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food next door or across the street. Dave and Busters and shopping all there next to sport complex. Door closures at night let doors slam they can be adjusted to allow closing slowly
Stayed 2 nights in Apr 2024
Response from Norma on 9 Apr 2024
Thank you for the feedback, glad you enjoyed your stay.

8/10 Good

Niman, Jacksonville

Great location. BUT enough with the white vinegar. It smells and not in a good way!!!!! Slept with windows open.
Stayed 2 nights in Apr 2024
Response from Norma on 8 Apr 2024
Thank you for staying with us, glad you enjoyed your stay.