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"I was disappointed with the room.It definitely needed a refurbishing since it looked old and tired. The bathroom was particularly disappointing with a great deal of work to bring it to the star rating. The spa too could do with a facelift. The one place that I felt was 5 star was in the dinning room with the chef and the catering manager taking the accolade,overall a lovely place to stay at."

"Cool"

"Great product"

"Excellent location Overall good experience. Staff are quite friendly and helpful."

"Whenever I go nainital, I prefer to stay in The Pavilion. Property location is very good,600-700 from main mall road. Rooms are spacious and clean. Staff is very supportive. Food is delicious "

"I did not stay because they refused to honor the booking"

"Best approach , directly from main road. Parking is very good. Food is excellent. Staff behavior is very polite with prompt response. Property is spread across a large area with various stay options (type of rooms) , so no congestion and ample space for walking / activities. A very good location indeed in hilly terrain like Bhimtal."

"Absolutely brilliant experience at this hotel. The staff were attentive and wonderful, and always willing to go the extra yard. Highly recommend."