Search Hotels Near Serrallo Plaza, Granada

"Clean room, decent size, powerful shower. Friendly reception staff. Great central tourist location. Buffet breakfast was ok. "

"Very disappointing experience. Due to a clear technical error in the booking app, my reservation date was shifted by one week. I contacted support immediately, but neither the hotel nor the platform helped, and I was forced to pay twice for something that was not my fault. After check-out, the receptionist told me not to drive to Alhambra due to Semana Santa and assured me I could leave my car in the parking. I trusted this advice and paid for a full day, but a few hours later I received an aggressive call demanding I return immediately or my car would be towed. Because of this, I had to interrupt my visit to the Alhambra, which I had booked weeks in advance and traveled specifically to see. I lost the main purpose of my trip. When I returned, the parking was almost empty, which made the situation even more frustrating. Very poor customer service, misleading information, and completely unacceptable staff behavior. I would strongly not recommend this hotel."

"Staff was very very good. We had an early bus so he packed us lot of breakfast which was very helpful. Breakfast had a lot of options to eat. Really enjoyed the stay"

"The room was very clean"

"The check in staff, hotel staff, food, and location are excellent. Would definitely stay here again. We had lunch and the service and attitude of everyone is very nice, caring and they genuinely want to take care of you!"

"The staff was very welcoming and helpful, especially with transportation to and from airports and bus stations. The area where the hotel is has all of the sites that you want to see in Granada, and they are all within walking distance. The breakfast was very good, and the rooms were very clean. I would highly recommend this to anyone."

"Great location, excellent breakfast, friendly staff "

"Conveniently located, clean room, helpful staff, nice breakfast buffet. We enjoyed our stay and would recommend the Barcelo Carmen Granada Hotel."

"Excellent "