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"The check in experience was absolutely horrible to say the least. I've never had to wait for over an hour and a half to check in to a room before in my life because the room "was not ready". We asked for early check in which is between 2-4pm and asked to be on the same floor. Our entire group arrived before 4 pm and we all had to wait for our rooms and couldn't be guaranteed a room until 8pm!!! None of us were even on the same floor in the new Buffalo Tower. Dinner at Tado Steakhouse was very average and way overpriced! The swim up bar/pool was just okay, very small! For the price we paid to stay and the experience we had to be subpar was dissapointing! "

"Hotel was wonderful and V at the front desk was absolutely amazing; so professional and courteous. We have a transportation business and have drivers that travel all the time. We will definitely use this hotel when in the area. "

"Very nice stay. Wish the lake ice had been out."

"Staff very friendly. Clean rooms. Very quiet! Nice breakfast area."

"the room was really clean and the owners are really friendly and helpful. the breakfast was great and hospitality was awesome."

"Absolutely beautiful! Our suite was huge and beautiful! Staff was friendly and superbly efficient. Location could not have been better for our stay. We will definitely be back! "

"The staff was absolutely amazing! Friendly, helpful and courteous. The pool was clean, hit tub was warm, not really hot. The room for the most part was clean. The overall hotel, room, hallways, stairs need to be thoroughly vacuumed. The elevator was very dirty. I know they are doing some painting and maybe the new GM ( which was very very nice to talk to) will have it cleaned up. "

"Everything clean excellent breakfast Staff on top of things"

"Such a clean, cute, awesome space. Cannot wait to come back. "