Exterior

Reviews of Hyatt Place Fremont/Silicon Valley

3 out of 5
Hyatt Place Fremont/Silicon Valley
3101 W Warren Ave, Fremont, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1003 reviews" "
Rating 8 - Good. 259 out of 1003 reviews" "
Rating 6 - Okay. 79 out of 1003 reviews" "
Rating 4 - Poor. 44 out of 1003 reviews" "
Rating 2 - Terrible. 32 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zhuozhi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 5 nights in May 2024

10/10 Excellent

Alexsandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a very pleasant stay. All the staff were friendly and ready to assist. The breakfast was delicious and very accomodating. The fitness center was great. The room does have a bathtub if you were wanting a bubbly spa moment. You need a car at this location as there is not much around its office park location. I would definately recommend to friends and stay again. It would be great if they had a hot tub!
Stayed 2 nights in May 2024
Response from Nathan M. on 9 May 2024
Hello Alexsandra,Thank you so much for your kind words! I am delighted to hear you enjoyed our fresh breakfast during your stay and our staff was able to assist you with a smile. We hope to invite you back to the Hyatt Place Fremont in the near future for another splendid stay.

10/10 Excellent

Jamell

Liked: Cleanliness, staff & service, property conditions & facilities
Over property is nice and the Team is super helpful!!
Stayed 1 night in May 2024
Response from Nathan M. on 4 May 2024
Hello Jamell,Thank you for submitting your feedback. I am glad to hear that you enjoyed our property and the helpfulness of our team. We would be delighted to welcome you back in the near future.

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024
Response from Nathan M. on 21 May 2024
Hello Jennifer,Thank you for your review, we hope to invite you back real soon.

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Nathan M. on 30 Apr 2024
Hello Paul,We are happy to see you enjoyed your stay with us! We hope to have you back again in the near future!

10/10 Excellent

Carol

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Nathan M. on 30 Apr 2024
Hello Carol,We hope you enjoyed your stay at the Hyatt Place Fremont!

4/10 Poor

Van

Disliked: Staff & service, amenities, property conditions & facilities
Construction was inconvenient and staff was not friendly at all
Stayed 2 nights in Apr 2024
Response from Nathan M. on 30 Apr 2024
Hello Van,Thank you for taking the time to share your feedback. We sincerely apologize for any inconveniences you experienced with the installation of our superchargers. I am also saddened to hear of your experience with our staff, as we train our employees to prioritize friendly customer service with all our guests. Please know we are addressing your feedback with our team. It is my hope to invite you back to our property in the near future with an improved experience. Please do not hesitate to reach out to the hotel directly, should you have any additional feedback or questions.

8/10 Good

jai

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy a/c and shower has a whistle sound.
Stayed 1 night in Apr 2024
Response from Nathan M. on 23 Apr 2024
Hello Jai,Thank you for taking the time share your feedback. We apologize for the inconvenience caused by the A/C and shower, and please know your feedback has been relayed to our maintenance team. We hope to have the opportunity to invite you back on property, for an improved experience.

10/10 Excellent

Savanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nathan M. on 23 Apr 2024
Hello Savanna,Thank you for staying with us at the Hyatt Place Fremont! We would be delighted to have you back on property in the near future.

10/10 Excellent

Seth

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was nice
Stayed 1 night in Apr 2024
Response from Nathan M. on 23 Apr 2024
Hello Seth,Thank you for taking the time to write a review, we appreciate your kind feedback. We hope to invite you back to the Hyatt Place Fremont for another splendid stay.

8/10 Good

foong

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four stars for reading
Stayed 2 nights in Apr 2024
Response from Nathan M. on 30 Apr 2024
Hello foong,Thank you sharing your feedback. We hope to invite you back in the future for another stay and hopefully exceed your expectations.

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Nathan M. on 20 Apr 2024
Hello Kelley,Thank you for your review. We hope to welcome you back to the Hyatt Place Fremont in the near future.

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively old
Stayed 3 nights in Feb 2024
Response from Nathan M. on 16 Apr 2024
Hello Natasha,Thank you for taking the time to write a review on your recent stay. We appreciate your feedback and apologize that your experience at our property felt outdated. Please know we take your feedback seriously and are looking to increase more building maintenance measures.

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable clean and safe
Stayed 2 nights in Apr 2024
Response from Nathan M. on 9 Apr 2024
Greetings Jasmine,Thank you for your feedback, we are happy to hear that you were comfortable and satisfied with your stay. It is my hope to invite you back on property for a future reservation.

8/10 Good

Ana

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a nice area. It's very clean.
Stayed 4 nights in Mar 2024
Response from Nathan M. on 9 Apr 2024
Hello Ana,Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed the area of the hotel, and our property was well cleaned. We hope to invite you back in the near future.

8/10 Good

Ekant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Nathan M. on 8 Apr 2024
Greetings Ekant,Thank you for choosing to stay at the Hyatt Place Fremont. We hope to invite you back in the near future. Safe Travels!

2/10 Terrible

Chahat

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad housekeeping and messy rooms
Stayed 4 nights in Mar 2024
Response from Nathan M. on 26 Mar 2024
Hello Chahat,We are saddened to hear that the cleanliness of your room did not meet your expectations. Please know our hotel strives in providing clean and comfortable rooms, and regret that we fell short of expectations during your stay. We have addressed your feedback to our Housekeeping Director to ensure such oversights do not happen in the future.

10/10 Excellent

Terri

Great
Stayed 1 night in Mar 2024
Response from Hyatt Place Fremont Management on 23 Mar 2024
Hello Terri,Thank you for your kind words. We hope to have you back at the Hyatt Place Fremont in the near future.

8/10 Good

Edmund, Waipahu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked that it was a suite with a sitting area and counter space. There was no ice machine on our floor. It was two floors away.
Stayed 8 nights in Feb 2024
Response from Nathan M. on 10 Mar 2024
Dear Edmund,Thank you for sharing your feedback with us. We are happy to see that you enjoyed the layout of our rooms, and please feel free to inquire with the desk if you are looking for a room on the same floor as the ice machine. Our hosts would be happy to accommodate your request if available. We hope to have you back on property in the near future.

8/10 Good

Bau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It every nice place, quite area and friendly staff.
Stayed 1 night in Feb 2024
Response from Nathan M. on 5 Mar 2024
Hello Bau,I am happy to hear that you had a nice relaxing stay, and our staff provided friendly service. We hope to host you back in the near future!

6/10 Okay

Lokmane

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The carpet was dirty, I suggest you to shampoo it or completely replace it The AC was also complicated to adjust for a pleasant room temperature
Stayed 3 nights in Feb 2024
Response from Nathan M. on 5 Mar 2024
Hello Lokmane,Thank you for your feedback. I am saddened to hear that you encountered these experiences during your stay. Please know we are following up with the proper departments responsible to ensure action is taken immediately. We hope to have the opportunity to invite you back in the near future.

6/10 Okay

Abigail

Travelled with group
Overall it was ok. Breakfast area very crowded and not well maintained.
Stayed 1 night in Feb 2024
Response from Nathan M. on 20 Feb 2024
Hello Abigail,We appreciate your feedback on your stay. I apologize that our breakfast was not well maintained during your visit, and please know we are taking extra measures to ensure our team is well prepared to handle the busy crowds. It is my hope to invite you back in the near future to enjoy your fresh complimentary breakfast with no inconveniences, as deserved! Safe travels, and we hope to see you again soon.

10/10 Excellent

Candace

Stayed 2 nights in Feb 2024
Response from Hyatt Place Fremont Management on 23 Mar 2024
Hello Candace,Thank you for taking the time to complete a survey on your most recent stay. We are happy to see that we were able to meet your expectations, and hope to invite you back for the future!

10/10 Excellent

Kevin

Stayed 4 nights in Jan 2024
Response from Nathan M. on 13 Feb 2024
Hello Kevin,We appreciate you submitting your score, and are happy to see that everything went smoothly. We hope to invite you back in the future.

10/10 Excellent

Myra

Travelled with group
Liked: Cleanliness, amenities
Great room set up but the coffee maker wasn't rinsed cleaned. I ran it with water 4x and brown stuff came out
Stayed 1 night in Jan 2024
Response from Nathan M. on 25 Jan 2024
Hello Myra,Thank you for submitting your feedback on your most recent stay. I apologize that the coffee maker in your room was not cleaned to our usual standards. Please know we have taken action with our housekeeping team to ensure they are following proper cleaning procedures for our coffee makers. We hope to have the opportunity to invite you back on property for an improved experience.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!!
This was the cutest place to stay for our family weekend. The service was wonderful and the continental breakfast was superb. I highly recommend this hotel.
Stayed 2 nights in Jan 2024
Response from Nathan M. on 18 Jan 2024
Greetings Amanda,We appreciate you taking the time to write a review and are happy your family was able to enjoy their weekend. It is my hope to invite you back in the near future for another superb stay!

10/10 Excellent

Bin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is very quiet and very clean.
Stayed 2 nights in Jan 2024
Response from Nathan M. on 18 Jan 2024
Hello Bin,Thank you for taking the time complete a review. We are happy to hear you were satisfied with cleanliness of our room, and our quiet location. We hope to invite you back in the near future!

6/10 Okay

Shraddha

Disliked: Staff & service
Property is very close to major freeway. Best thing is they have a EV car charger (huge benefit for Tesla owners). However, this property is very outdated. Their TV system has set tv channels, not much choices for young kids. We stayed for 5 nights and the breakfast menu was same every day with only 1 item changing. Housekeeping services are not provided on a daily basis. Definitely need some upgrades.
Stayed 5 nights in Dec 2023
Response from Nathan M. on 12 Jan 2024
Hello Shraddha,Thank you for sharing your feedback with us in regard to your stay. Please know your feedback is valuable and will be discussed amongst our management team. We hope to invite you back to property for an improved experience in the near future.

8/10 Good

MyJoy

Travelled with family
Liked: Amenities, property conditions & facilities
This stay was way better than I imagined. Breakfast was good as well. The only thing that did bother me was they charge $10 per day for your car to be parked. I wasn’t aware of that prior to the booking. Other than great hotel.
Stayed 2 nights in Dec 2023
Response from Nathan on 31 Dec 2023
Hello Myjoy,We appreciate you taking the time to share your feedback with us. We apologize that you felt bothered by our parking charge, and please know we are looking into better ways of how can pre-inform our guests of this charge before their arrival. We hope to invite you back in the near future for another splendid stay.

6/10 Okay

Judd

Stayed 1 night in Dec 2023
Response from Nathan M (Assistant GM) on 6 Jan 2024
Hello Judd,Thank you for your review. I apologize that your stay was not perfect, and please know we hope to have the opportunity to serve you again in the near future with a better experience.

8/10 Good

Giuseppina

Travelled with partner
Liked: Cleanliness, staff & service
We stayed at this hotel some years ago and it was cleaner then. The breakfast is also not good as then, fewer options and not too good (i.e. waffle dry, not edible, no choice of cereals, no whole milk)
Stayed 2 nights in Dec 2023
Response from Nathan M. on 12 Jan 2024
Hello Giuseppina,Thank you for taking the time to share your experience at the Hyatt Place Fremont. We apologize if your most recent stay did not meet your expectations as your previous stays with us. Please know we are addressing your comments with our management team. It is my hope to invite you back to the Hyatt Place Fremont in the near future, with an improved breakfast and overall experience.

2/10 Terrible

Priyam

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Somebody broke my car windshield in the hotel parking just beside the lobby
Stayed 1 night in Dec 2023
Response from Nathan on 27 Dec 2023
Hello Priyam,We are sincerely sorry and can understand the frustration with the incident that occurred with your vehicle in our parking lot. Please know we have submitted an incident report to our corporate team, and an individual from our insurance will reach out to you with further information. Please know we are taking the steps on our end to hopefully find the proper resolution. Please let us know if you have any additional questions in regards to this matter.

10/10 Excellent

Angelica

Stayed 1 night in Dec 2023
Response from Nathan on 27 Dec 2023
Hello Angelica,Thank you for reviewing your stay at the Hyatt Place Fremont. We appreciate your 10/10 rating! Safe travels and Happy Holidays.

10/10 Excellent

Mohammad Farooq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m completely satisfied with the service. Keep it up.
Stayed 1 night in Dec 2023
Response from Nathan Mijares (Assistant GM II) on 19 Dec 2023
Hello Mohammad Farooq,Thank you for the review, and I am happy to hear you were satisfied with our service. We hope to welcome you back to our property in the near future. Please let us know if there is anything we can do to elevate your stays.

8/10 Good

KEVIN

Stayed 2 nights in Dec 2023
Response from Nathan on 27 Dec 2023
Dear Kevin,We hope you enjoyed your stay at the Hyatt Place Fremont. Please come visit us again!

10/10 Excellent

Young

Stayed 6 nights in Dec 2023
Response from Nathan Mijares (Assistant GM II) on 19 Dec 2023
Greetings Young,Thank you for writing a review! We hope to invite you back in the near future. Safe travels.

4/10 Poor

Lizhong

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The staff at the front desk was definitely not friendly and helpful almost rude. This is the second time that I have been to this property. Both time I could smell someone did smoke in the room. The air conditioning unit was really loud.
Stayed 1 night in Dec 2023
Response from Nathan Mijares (Assistant GM II) on 19 Dec 2023
Hello Lizhong,Thank you again for choosing to return to the Hyatt Place Fremont. I apologize that both your stays experienced a smoke smell. Please know our hotel has a strict non-smoking policy and in the unfortunate event that guest do smoke in the room, we take extra steps to deep clean and remove the odor from the room. I apologize if our staff was not able to assist you with these concerns, and please know we are investigating the matter with the front desk team. I appreciate your feedback as it is valuable in training our staff to provide better customer service. We hope to have the opportunity to invite you back in the future with a freshly cleaned room with no additional odor that meets Hyatt's standards.

10/10 Excellent

CAMILLE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast
Stayed 2 nights in Nov 2023
Response from Nathan Mijares (Assistant GM II) on 4 Dec 2023
Hello Camille, Thank you for taking the time to write a review on your most recent stay, and we appreciate the 5/5 review! I am happy to hear you were able to enjoy our complimentary breakfast served every morning. Please come visit us again soon, and safe travels.

10/10 Excellent

Zhiping

Stayed 4 nights in Nov 2023
Response from Nathan Mijares (Assistant GM II) on 12 Nov 2023
Hello Zhiping,Thank you for the awesome review, I am happy to see that everything in your stay was perfect. We hope to invite you back real soon. Please reach out to us should you have any questions.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great service everyone is very friendly. Felt so welcome. Rooms are extremely clean. Ac worked perfect. Pillows could be better. Loved the fresh water in the lobby and breakfast was delicious.
Stayed 2 nights in Oct 2023
Response from Nathan Mijares (Assistant GM II) on 2 Nov 2023
Hello Valerie,We appreciate you taking the time to review your stay. We are happy to see you enjoyed your visit, from our friendly staff, to our clean rooms and delicious breakfast. We apologize that the quality of the pillows did not meet up to your standards. Please know for future stays, we do have the option of foam pillows if that is to your preferred liking. We hope to have you back on property in the near future, safe travels until next time!

8/10 Good

Edmund, Waipahu

Stayed 5 nights in Oct 2023
Response from Brett on 14 Nov 2023
Thank you for your feedback. We appreciate your choice in us and look forward to being of service in the future.

10/10 Excellent

Ramesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean and well maintained.
Stayed 1 night in Oct 2023
Response from Nathan Mijares (Assistant GM II) on 22 Oct 2023
Hello Ramesh,We appreciate your kind words and am happy to hear that everything in your room was cleaned and well maintained. Our housekeepers really go above and beyond to make our hotel in tip top shape! Safe travels, and we hope to have you back again next time.

10/10 Excellent

Joann

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient, close to San Jose airport, close to the freeway and close to Fremont.
Stayed 2 nights in Oct 2023
Response from Nathan Mijares (Assistant GM II) on 22 Oct 2023
Hello Joann,Thank you for taking the time to write a review on your stay. We are happy to hear you were pleased with how convenient our location is in Fremont. Our hotel has quick and easy access to anywhere in the Bay Area. We hope to have the chance to host you again in the near future. Please do not hesitate to reach out to us should you have any additional questions!

10/10 Excellent

Sherry, santa clara

Stayed 3 nights in Oct 2023
Response from Nathan Mijares (Assistant GM II) on 12 Nov 2023
Hello Sherry,We are ecstatic to see that everything with your stay was seamless. Please come visit us in the near future, we'd be happy to welcome you back!

10/10 Excellent

Sherry, santa clara

Stayed 5 nights in Oct 2023
Response from Nathan Mijares (Assistant GM II) on 22 Oct 2023
Hi Sherry,Thank you for your review! We hope to invite you back in the near future for another seamless stay. Safe travels.

10/10 Excellent

Ofelia

Liked: Staff & service, property conditions & facilities, room comfort
What a fun trip, excellent food. Front desk staff was very friendly!
Stayed 5 nights in Oct 2023
Response from Nathan Mijares (Assistant GM II) on 22 Oct 2023
Hello Ofelia,We are ecstatic to hear you had a splendid time during your stay with us! Our front desk staff cannot wait to invite you back for another stay, please do not hesitate to reach out to us should you need assistance setting up a reservation.

10/10 Excellent

Timofey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and easy to communicate staff. Our room was clean and comfy. We enjoyed a family movie as there was a sizable TV with an HDMI port. The only thing was the location was not super walkable, but can be considered an advantage given that the hotel is near the highway.
Stayed 1 night in Sep 2023
Response from Hyatt Place Fremont Management on 7 Oct 2023
Hello Timofey,We are please to hear you enjoyed your stay and our staff was able to accommodate you. I apologize that you were not able to walk around the area of our property. We'd love to provide you a safe walking route for your next visit! We hope to have the opportunity to host you again in the near future.

10/10 Excellent

Evelio

Business traveller
As always every time I stay at the Hyatt, the same quality of hotel.
Stayed 8 nights in Sep 2023
Response from Brett on 25 Sept 2023
Thank you for your review. We are glad you enjoyed your stay and look forward to your next visit.

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Very friendly staff. Nice place to stay.
Stayed 1 night in Sep 2023
Response from Brett on 25 Sept 2023
Thank you for your review. We are glad you enjoyed your stay and look forward to your next visit.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious. Clean, and nice!
Stayed 1 night in Sep 2023
Response from Nathan Mijares (Assistant GM II) on 19 Sept 2023
Hello Elizabeth,Thank you for staying at the Hyatt Place Fremont. We appreciate your kind review, and I am happy to hear your room was to your liking! We hope to have you back on property in the near future, safe travels!