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Sheraton Frankfurt Airport Hotel & Conference Center

Photo gallery for Sheraton Frankfurt Airport Hotel & Conference Center

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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Sheraton Frankfurt Airport Hotel & Conference Center

Sheraton Frankfurt Airport Hotel & Conference Center

4.0 star property

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Flughafen Terminal 1, Hugo-Eckener-Ring 15, Frankfurt, HE, 60549

Explore the area

  • Popular LocationGateway Gardens11 min walk
  • Popular LocationLufthansa Flight Training Center19 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)2 min drive
  • Popular LocationFrankfurt City Forest5 min drive

Choose dates to view prices

About this area

Frankfurt

Located in Frankfurt Airport Area neighbourhood, Sheraton Frankfurt Airport Hotel & Conference Center is connected to the airport. Staedel Museum and Alte Oper are cultural highlights, and some of the area's notable landmarks include Romerberg and Römer. Looking to enjoy an event or a match while in town? See what's going on at Deutsche Bank Park. Spend some time exploring the area's activities, including golf lessons and golfing. Guests love the hotel's quiet location.

What's nearby

  • Gateway Gardens - 11 min walk
  • Lufthansa Flight Training Center - 19 min walk
  • Frankfurt City Forest - 5 min drive
  • University Hospital Frankfurt - 9 min drive
  • Deutsche Bank Park - 10 min drive

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Frankfurt (Main) Airport Station - 9 min walk
  • Frankfurt Airport (FRA) - 6 min walk

Restaurants

  • Where to eat
  • The Eatery Kitchen & Bar – Restaurant with a bar. Open daily.

About this property

Sheraton Frankfurt Airport Hotel & Conference Center

4-star family-friendly hotel connected to the airport in Frankfurt Airport Area
This smoke-free hotel features 2 restaurants, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site. All 779 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include wired Internet, minibars and flat-screen TVs.
Sheraton Frankfurt Airport Hotel & Conference Center offers 779 forms of accommodation with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 15 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (EUR 9 per 24-hour period)
  • Available in some public areas: Free WiFi, Wired Internet (EUR 9 per 24-hour period)
  • Free in-room WiFi has a 3-device limit

Parking and public transport

  • Self parking on site (EUR 35 per day)
  • Extended parking on site (EUR 210 per week)
  • Wheelchair-accessible van parking available
  • Height restrictions apply for on-site parking
  • Local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: EUR 32 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of EUR 00

Things to do

  • 24-hour fitness centre
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese (Mandarin)
  • Croatian
  • English
  • French
  • German
  • Greek
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (13412 square feet of space)
  • Meeting rooms - 60

Outdoors

  • Terrace

Spa

  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathtub or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 15 days prior to check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 75.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 32 per person (approximately)
  • Fee for in-room wireless Internet: EUR 9 per day (rates may vary)
  • Fee for in-room wired Internet: EUR 9 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: EUR 9 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 35 per day
  • Extended parking fee: EUR 210 per week
  • Pet fee: EUR 40 per pet, per stay
  • Rollaway bed fee: EUR 75.0 per night
  • Hosted evening meal: EUR 00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 3-device limit
Parking height restrictions apply

Property is also known as

Frankfurt Airport Hotel
Frankfurt Airport Hotel Sheraton
Frankfurt Airport Sheraton
Frankfurt Airport Sheraton Hotel
Hotel Frankfurt Airport Sheraton
Hotel Sheraton Frankfurt Airport
Sheraton Frankfurt Airport
Sheraton Frankfurt Airport Hotel
Sheraton Hotel Frankfurt Airport
Frankfurt Sheraton
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Hotel
Sheraton Frankfurt Airport Hotel & Conference Center Hotel
Sheraton Frankfurt Airport Hotel & Conference Center Frankfurt

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 538 out of 1069 reviews
5 - Excellent 50%
Rating 4 - Good. 342 out of 1069 reviews
4 - Good 32%
Rating 3 - Okay. 110 out of 1069 reviews
3 - Okay 10%
Rating 2 - Poor. 49 out of 1069 reviews
2 - Poor 5%
Rating 1 - Terrible. 30 out of 1069 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from terminal 1 from where I had a next day connecting flight
Stayed 1 night in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
There were only \two people at check-in causing delays. Rooms was nice from some machine, maybe HVAC outside even with window closed. Restaurant was pretty sterile compared to how it was before. Overall the new redesigned Hotel is a deteriorating from before. Less check-in counters, more sterile, fewer restaurants, more sterile, i.e. not comfortable.
Stayed 1 night in Jan 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
The outlets were ill placed. Not one near the bed, odd for a place catering to travelers who would need to recharge devices. Also the wifi was spotty, another oddity for a hotel catering to travelers.
Stayed 1 night in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great access to the airport terminal. Very convenient as we decided to come to the airport the night before our morning departure to get tested. Super friendly check-in. Would stay here again.
Stayed 1 night in Dec 2021