Deluxe Double Room/ Twin Room | Hypo-allergenic bedding, free minibar, desk, soundproofing
Check availability

Reviews of Hotel Monopol

4 out of 5
Hotel Monopol
Mannheimer Str. 11-13, Frankfurt, HE

Reviews

8.0

Very good

Rating 10 - Excellent. 337 out of 1004 reviews" "
Rating 8 - Good. 426 out of 1004 reviews" "
Rating 6 - Okay. 152 out of 1004 reviews" "
Rating 4 - Poor. 54 out of 1004 reviews" "
Rating 2 - Terrible. 35 out of 1004 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Melinda, Hayward

Travelled with family
Liked: Cleanliness, amenities
Their breakfast is superb.
Stayed 4 nights in Apr 2024

10/10 Excellent

MALKIAT

Liked: Cleanliness, staff & service
Good.
Stayed 1 night in May 2024
Response from Hotel Monopol Team on 22 May 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol Team

8/10 Good

Berliz

Travelled with group
Liked: Cleanliness, staff & service
The Monopol is very beautiful inside when you first arrive the bedroom I had this time around could use some serious upgrade. But it was good for an overnight stay
Stayed 1 night in May 2024
Response from Hotel Monopol Team on 12 May 2024
Thank you very much for your review. It is our pleasure to offer our guests a pleasant stay.

8/10 Good

Dmitry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is conveniently located near the main rail way station. However, the facilities are a bit old and not enough staff. The hotel is clean and working as expensive for the price.
Stayed 1 night in May 2024
Response from Hotel Monopol Team on 12 May 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 Excellent

Berliz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty good, staff was very nice, loved the glass of wine at arrival. Complimentary fridge in the room with orange juice water was nice. The room was pretty spacious. Only thing is the hotel is rt across from the main staion so there constant movement people walking, cars honking there horns etc. hit days with windows open sound proof building doesn’t help out with all the noise outside.
Stayed 1 night in Apr 2024
Response from Hotel Monopol Team on 12 May 2024
Thank you for the great feedback. We hope to welcome you back to our hotel very soon!

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is great. Staff are excellent and friendly. The neighborhood is not safe late at night. You will want to cab to front door. Convenient location to train.
Stayed 2 nights in May 2024
Response from Hotel Monopol Team on 12 May 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
I thought the staff were very nice and helpful. Very noisy in terms of trains, traffic and people. My room was at the front of the hotel and so it was probably noisier than room at the back.
Stayed 3 nights in Apr 2024
Response from Hotel Monopol Team on 24 Apr 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol Team

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money , no complaints, everything excellent Highly recommend to anyone staying Frankfurt
Stayed 2 nights in Apr 2024
Response from Hotel Monopol Team on 14 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

Peta-Doris

Stayed 1 night in Mar 2024
Response from Hotel Monopol Team on 24 Apr 2024
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Hotel Monopol Team

10/10 Excellent

michael, pensacola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and room was great! Coming back again!
Stayed 1 night in Mar 2024
Response from Hotel Monopol Team on 14 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely

8/10 Good

Simone

Travelled with partner
Liked: Cleanliness
The property needs some work and the area is a little rough around the edges
Stayed 3 nights in Mar 2024
Response from Hotel Monopol Team on 14 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

qian

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Monopol Team on 21 Feb 2024
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Hotel Monopol Team

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was nice, but could use updating. Clean, functional, great location for travel. The breakfast was pretty good too. Room was cold when we first checked in - we turned up the heaters and closed the windows and it still took about 24 hrs before it was comfortably warm.
Stayed 2 nights in Feb 2024
Response from Hotel Monopol Team on 14 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Good

Lisa

Liked: Staff & service
Nice spacious room. Shower didn’t have a lot of pressure.
Stayed 1 night in Jan 2024
Response from Hotel Monopol Team on 5 Feb 2024
Dear Guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel near Frankfort central train station
Very convenient location for the city tour and the room was very spacious. It was abot too cold for our family but considering other Europeans hotels we have stayed, it was very cozy and warm.
Stayed 1 night in Jan 2024
Response from Hotel Monopol Team on 5 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol

6/10 Okay

Michael

Travelled with family
Disliked: Room comfort
convenient to train station but not so comfortable
Room OK but cold and not well furnished. Bathroom too small, Breakfast OK but did not like automated coffee machine and lines waiting for it. Not good coffee. Room too cold in winter season, needed extra heater and blankets. Poor pillows.
Stayed 2 nights in Dec 2023
Response from Hotel Monopol Team on 5 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Hotel Monopol

6/10 Okay

Noureddine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good one night stay, but hotel needs renovation. Beds feel like dorm beds and not a hotel.

8/10 Good

Tamara, North Las Vegas

Stayed 4 nights in Dec 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Monopol Team on 2 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol Team

10/10 Excellent

Samuel

Stayed 3 nights in Dec 2023
Response from Hotel Monopol Team on 2 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol Team

10/10 Excellent

Dilip

Stayed 1 night in Dec 2023
Response from Hotel Monopol Team on 2 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol Team

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and stylish and a change from your average modern hotel
Stayed 2 nights in Dec 2023
Response from Hotel Monopol Team on 7 Dec 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023
Response from Hotel Monopol Team on 5 Dec 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol Team

8/10 Good

riz

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Hotel Monopol Team on 28 Nov 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol Team

10/10 Excellent

Patricia

Stayed 2 nights in Nov 2023
Response from Hotel Monopol Team on 5 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol

6/10 Okay

Hyeyoung

Stayed 1 night in Nov 2023
Response from Hotel Monopol Team on 24 Nov 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol Team

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, right beside the train station and within walking distance of all tourist attractions. Glass of champagne on arrival. There is tea/coffee & cake in the lobby each day from 11-6. Rooms are spacious with a nice comfortable bed and a free minibar. Staff are very friendly and helpful.
Stayed 2 nights in Nov 2023
Response from Hotel Monopol Team on 22 Nov 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol Team

10/10 Excellent

Ludwig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refined atmosphere clean and comfortable competent friendly staff. A pleasure to stay and revisit. Main Rail station and other transport nearby.
Stayed 1 night in Oct 2023
Response from Hotel Monopol Team on 24 Oct 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely

8/10 Good

Karla, Salinas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, just across the main train station. The walk to downtown is about 20 minutes. Breakfast is buffet style: includes breads, cold ham, eggs, yogurt, coffee, juice. Bed is confortable. Room is clean and good size. The only negative is that the doors are jammed and you have to pull hard to open and push hard to close, making a lot of noise specially. You can hear people walking by the hall.
Stayed 5 nights in Oct 2023
Response from Konrad on 18 Oct 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.We have added information about the faulty door and apologize for the inconvenience.Sincerely,Hotel Monopol Team

10/10 Excellent

Jeff L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they welcomed you with a glass of champagne. Plus the room had a free beer, juice in the mini bar. The room was small, but the bathroom ok, the bed was comfortable. The internet was fast,and connected easy. They have a bar and restaurant in the lobby. But there were many good restaurants about 4 blocks away.
Stayed 1 night in Oct 2023
Response from Hotel Monopol Team on 5 Oct 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Peter Michael, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Large clean room
Stayed 1 night in Sep 2023
Response from Hotel Monopol Team on 4 Oct 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol Team

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are very nice. The rooms were clean and quiet.
Stayed 1 night in Sep 2023
Response from Hotel Monopol Team on 28 Sept 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol Team

8/10 Good

Letitia, Surrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely but no air conditioning in rooms. It was too loud to leave the windows open. Great location in regard to the train station.
Stayed 4 nights in Sep 2023
Response from Hotel Monopol Team on 25 Sept 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol Team

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel Monopol Team on 25 Sept 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol Team

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Train station across the street.
Stayed 1 night in Sep 2023
Response from Hotel Monopol Team on 24 Sept 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Monopol Team on 21 Sept 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Monopol Team

8/10 Good

Johnny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is neat and inviting. The room was small and not too comfortable. There are not enough pillows. The free minibar is a plus. The area of the hotel is both TERRIBLE and FANTASTIC. It is right across the street from the main station, so it's great to travel everywhere from the hotel. Its accessibility is great. However, the area is littered with drunks and homeless people sleeping in the streets. The streets are extremely dirty and not safe.
Stayed 5 nights in Sep 2023
Response from Hotel Monopol Team on 10 Sept 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel!

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Monopol Team on 10 Sept 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 Excellent

Jessica

Liked: Cleanliness
The hotel is really classy, polished, safe, and quiet. Staff are all friendly, well groomed, and attentive to guests.
Stayed 2 nights in Aug 2023
Response from Hotel Monopol Team on 21 Aug 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Hotel Monopol Team

8/10 Good

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Champagne greeting!
We were greeted by the front desk with champagne after checking in. Our room was decent and clean with a few free beverages in the fridge. The only drawback was no air conditioning. We did okay however by putting the fan in front of the window and sucking the air in. The only drawback to this is the city noise, but the fan drone sort of masked it. I live in a city so I’m not bothered so much by city noise, but if you are, I’d request a room not facing the train station. Also, the window/door would not be safe for a child. We had breakfast in the morning and there was a nice selection.
The room
The window/door - not safe for a child
Waist high railing - 4 story drop
Window/door view
Stayed 1 night in Aug 2023
Response from Hotel Monopol Team on 18 Aug 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

LIXING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2023
Response from Hotel Monopol Team on 18 Aug 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

CARLOS

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Everything far no place to go walking or bus, need to take train anywhere. No air condition at the place.
Stayed 2 nights in Jul 2023

10/10 Excellent

Peter, Dobbs Ferry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Monopol in Frankfurt was very nice, excellent rooms, good breakfast, welcoming reception, directly next to the railway station, but still the rooms were quiet. The lobby and dining room look nice, historic, but the rooms are modern. We will come again when we next travel through Frankfurt.
Stayed 1 night in Aug 2023
Response from Hotel Monopol Team on 4 Aug 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Ryad

Stayed 1 night in Jul 2023
Response from Hotel Monopol Team on 4 Sept 2023
Dear Sir or Madam,It is great to hear that you were satisfied with your stay with us. We hope to welcome you back again soonBest regardsHotel Monopol Team

6/10 Okay

Roman, Tbilisi

Disliked: Cleanliness, property conditions & facilities
Not 4 stars:)
Stayed 1 night in Jul 2023
Response from Hotel Monopol Team on 1 Aug 2023
Dear Guest,Thank you for taking the time to share your feedback. Sincerely,

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hotel Monopol Team on 13 Jul 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Hotel Monopol Team

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleasant. Convenient Location. thanks!
Champagne on arrival. Next to train station. Frankfurt is a busy, very under construction city- but this was a nice stay.
Stayed 3 nights in Jun 2023
Response from Hotel Monopol Team on 3 Jul 2023
Dear Sir or Madam,Thank you very much for your positive review. It is our pleasure to offer our guests a pleasant stay.With kind regardsHotel Monopol Team

10/10 Excellent

Tanja

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel was exceptional. We stayed at this hotel at the beginning and end of our trip. Natalie was always helpful and accommodating. It was convenient to be across from the train station with dozens of eating venues for our picky family of 13. I would definitely stay here again- great value for a lovely hotel!
Response from Konrad on 23 Jun 2023
Dear Guest,Thank you very much for your kind words! We are proud of our staff who always strive to provide excellent service to our guests. We are glad you had a pleasant stay and hope you will visit us again in the future!Best regards,Hotel Monopol Team

10/10 Excellent

Almut

Stayed 1 night in Jun 2023
Response from Hotel Monopol Team on 1 Aug 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had old world charm. Very spacious lobby area and rooms. Staff was friendly. We were greeted with a complementary glass of champagne on check-in. Complementary breakfast was excellent. Rooms lacked AC and was somewhat hot in mid-June. Fan helped a bit.
Stayed 2 nights in Jun 2023
Response from Hotel Monopol Team on 19 Jun 2023
Dear Guest,Thank you very much for your kind words! We are proud of our staff who always strive to provide excellent service to our guests. We are glad you had a pleasant stay and hope you will visit us again in the future!With kind regardsHotel Monopol Team