Airport Hotels, Frankfurt - Hahn (HHN)

"Very good breakfast selection & hotel perfectly located for Bernkkastel Kues"

"Ideal for airport"

"Clean room odd in away of arrangement comfortable"

"Very helpful receptionist."

"Property is difficult to assess. On the one side Great location, new building, impressive artwork, on the other side not transparent. Room booked was executive room. First room offered was small, no sofa, etc. Claim was that a tiny balcony would make it executive. Upon request, a real executive room was granted. Twice the size and all the advertised features. Room change, wasted time and the impression that we were initially shortchanged. Then, after a long day out we come back to the room - no service. When inquiring at the front desk the young lady there showed real attitude. „You were told.“ „There are cards in the room.“ „This is for sustainability.“ We were not asking for fresh sheets. But making the bed? Cleaning up the room? This was not about sustainability. It was about saving cost. And when your shower has no door, the floor towel gets totally wet. It doesn’t dry up over the day. Again, you feel a little chiseled. Bottom line: This could be a nice hotel, but there is a palpable undercurrent of being „too cute“. At ~ $400 a night this is just ok. This is a nice hotel with a palpable undercurrent to give the guest less then what was bartered for."

"Everything was excellent, breakfast A+!"

"Nice, clean room. Obtained key via lockbox due to late arrival. "

"Everything was excellent! We had a horrible experience at a different hotel the previous night and messaged the staff at this hotel for a possible early check in. They responded and were able to get us our hotel room, Schneewittchen, as soon as we arrived! They were excellent! They changed our vacation to a positive one and the property and people were wonderful!"

"The room was beautifully clean,staff lovely.Breakfast good and a very fair price.You can relax here,doesn't seem a lot of pressure to be moving all the time.Really quiet and slept very well."