Lounge

Reviews of Marriott DFW Airport South

3.5 out of 5
Marriott DFW Airport South
4151 Centreport Drive, Fort Worth, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 644 out of 1007 reviews" "
Rating 8 - Good. 180 out of 1007 reviews" "
Rating 6 - Okay. 75 out of 1007 reviews" "
Rating 4 - Poor. 50 out of 1007 reviews" "
Rating 2 - Terrible. 58 out of 1007 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cecilia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are the best in custumer service
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get in, great stay.. bed was meh however.
Stayed 1 night in May 2024

4/10 Poor

Carey

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024
Response from Hotelmgmt on 25 May 2024
Dear Carey, We always want our guests to have a memorable stay and it's clear from your rating that we fell short. It's our hope that you will give us another opportunity to provide you with an experience that is nothing short of exceptional.

10/10 Excellent

Xiaoyan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good!
Stayed 1 night in May 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. Charged an extra $50 and don’t know why though.
Stayed 1 night in May 2024

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nice, quiet, clean, and the staff were attentive and friendly.
Stayed 1 night in May 2024
Response from HotelMgmt on 23 May 2024
Dear Tameka, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are delighted you had an excellent stay and were pleased with our clean and quiet accommodations and helpful team. The pleasure would be ours to welcome you back!

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Was surprised at how big it was and how nice everything was for the price we paid.
Stayed 1 night in May 2024
Response from HotelMgmt on 23 May 2024
Dear Kyle, thank you for your perfect rating. We are Marriott Dallas Fort Worth Airport South are thrilled you had an excellent stay and were pleased with our clean and spacious accommodations. We hope to welcome you back again soon!

6/10 Okay

Kush

Liked: Amenities, property conditions & facilities
Slow maintenance. There was a big insect in my bathroom and it took the house cleaning folks 30 minutes to come.
Stayed 1 night in May 2024
Response from HotelMgmt on 23 May 2024
Dear Kush, we apologize for the delay in addressing the issue with the insect. Your feedback is important, and we will work to improve our response time. We hope you will give us another chance to provide a better experience in the future.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with friendly staff!
Stayed 1 night in May 2024
Response from Hotelmgmt on 18 May 2024
Dear Thomas, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are delighted you had an excellent stay and were pleased with the service provided by our friendly team. The pleasure would be ours to welcome you back!

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were so great and made us more than comfortable when we had to book an extra night in DFW due to an airline cancellation. They did the little things that made us feel welcome and seen as weary travelers just trying to get home. The bed was so comfortable as always.
Stayed 1 night in May 2024
Response from Hotelmgmt on 18 May 2024
Dear Heather, thank you for your kind words! We are thrilled to hear our team made your extended stay comfortable and welcoming during your travel disruption. It is great to know you enjoyed the comfortable bed. We look forward to welcoming you back on your next visit!

10/10 Excellent

michael g

Liked: Cleanliness, staff & service, property conditions & facilities
Impressive hotel at a great price.
Stayed 1 night in May 2024
Response from HotelMgmt on 15 May 2024
Dear Michael, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are glad you had an excellent stay and were pleased with our accommodations, amenities, and value. We hope to welcome you back again soon!

10/10 Excellent

Gayle, Sun Prairie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a short shuttle ride from DFW. Shuttle drivers were amazingly friendly and helpful. Front desk staff were friendly and responsive! I’ll be back if I have to overnight at DFW again!
Stayed 1 night in May 2024
Response from HotelMgmt on 15 May 2024
Dear Gayle, thank you for your kind words. We are delighted that our shuttle service and friendly team made your stay enjoyable. We look forward to welcoming you back whenever you need a comfortable overnight stay at DFW!

4/10 Poor

Stuart

Travelled with family
Disliked: Amenities, property conditions & facilities
Arrive late. Just sleeping over for the night. WiFi pain in the neck. Internet TV not working. Maintenance man in room from 10-11:30 PM and unable to fix. Not great.
Stayed 1 night in May 2024
Response from HotelMgmt on 15 May 2024
Dear Stuart, thank you for your feedback. We apologize for the issues with the WiFi and TV during your stay, and for the inconvenience of the late maintenance. We are addressing these concerns to ensure a smoother experience for our guests. We hope to have the opportunity to provide you with a better stay in the future.

10/10 Excellent

jerry, denver

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2024
Response from HotelMgmt on 15 May 2024
Dear Jerry, we are thrilled you had a great stay at Marriott Dallas Fort Worth Airport South. Thank you for your high recommendation. We hope to have the pleasure of welcoming you back the next time you are visiting the area!

10/10 Excellent

Robert

Enjoyed my stay!!
Stayed 1 night in May 2024
Response from HotelMgmt on 15 May 2024
Dear Robert, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are delighted you enjoyed your stay and were pleased with our accommodations. The pleasure would be ours to welcome you back!

8/10 Good

Kevin, Glen Ridge

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Hotelmgmt on 12 May 2024
Dear Kevin, Your star rating is greatly appreciated, and it will be our pleasure to welcome you back.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are wonderful and the room was clean and comfortable. Not much around the hotel but overall I enjoyed my stay
Stayed 2 nights in May 2024
Response from Hotelmgmt on 13 May 2024
Dear Ryan, Thank you for your compliments on our comfort, cleanliness, and service! It's wonderful to know you enjoyed your stay, and we hope to welcome you back soon for another pleasant visit to the Marriott Dallas Fort Worth Airport South.

8/10 Good

Gail

Stayed 1 night in Apr 2024
Response from Hotelmgmt on 1 May 2024
Gail, we appreciate you choosing to stay with us and are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

6/10 Okay

Madhavi

Restaurant didn’t have basic beverages. Limited menu
Stayed 1 night in Apr 2024
Response from HotelMgmt on 30 Apr 2024
Dear Madhavi, thank you for your valuable feedback. We trust you had an overall enjoyable stay with us, though we apologize for the limited menu at our restaurant. We hope to welcome you again for an improved experience.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff, 2 internship from India, boy and a girl, very friendly and knowledgeable.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 30 Apr 2024
Dear Laura, thank you for your kind words and high recommendation. We are delighted you enjoyed your stay and were pleased with the service our friendly team provided. We hope to have the pleasure of welcoming you again soon!

2/10 Terrible

Robert

Stayed 1 night in Apr 2024
Response from Hotelmgmt on 18 May 2024
Dear Robert, We regret that your stay was not what you anticipated. We hope for the opportunity to welcome you back to improve your experience.

10/10 Excellent

Dion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 30 Apr 2024
Dear Dion, thank you for your high recommendation. We are glad you enjoyed your stay and found our accommodations clean and quiet. The pleasure would be ours to welcome you back!

2/10 Terrible

Joshwa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had prepaid breakfast through Expedia. We were a party of four and it was properly stated on the reservation. The option only said “Include breakfast for $30”. When I checked in, the front desk attendant just gave me two breakfast vouchers. When I asked, he told me two people could eat with each voucher. The next morning, the restaurant attendant told us each person needed his own voucher. I said “no problem, I will go to front desk and ask for a couple more”. Front desk told us that we only had paid for breakfast for one person. I explained to her that the Expedia description neither said that nor it said how much the breakfast was per person, so I assumed the breakfast option included the whole party. The Manager got involved and told us the same thing and that I should call Expedia to get it corrected. Excuse ma’am I have a flight to take, I don’t have time to call Expedia to ask for breakfast when I just need to eat and run to the airport. If anyone should have called Expedia was management because they should have control on how Expedia advertised her hotel. I have never had such poor customer service. I even corroborated with my reservation and it stated “Breakfast included”. Hotel was very clean but service was very poor.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 30 Apr 2024
Dear Joshwa, we sincerely apologize for the confusion and inconvenience regarding breakfast. Your feedback is valued, and we will work to improve communication with third-party bookings. We hope to have the chance to provide you with a better experience next time.

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed's
Stayed 1 night in Apr 2024
Response from HotelMgmt on 25 Apr 2024
Dear Garry, thank you for your high recommendation of Marriott Dallas Fort Worth Airport South. It is wonderful to hear that you had a comfortable stay. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Was a perfect place to stay for a layover in Dallas.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 25 Apr 2024
Dear Suzanne, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are delighted you had an excellent stay and were pleased with our accommodations and service. The pleasure would be ours to welcome you back again!

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Kenneth was incredibly helpful at checkin!!!
Stayed 1 night in Apr 2024
Response from Hotelmgmt on 23 Apr 2024
Dear Kelly, We’re so pleased to hear Kenneth provided you with a warm welcome! Your compliments will be shared with him, and on behalf of the entire team, we can’t wait to have you stay with us again soon!

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Apr 2024
Response from HotelMgmt on 23 Apr 2024
Dear Alexis, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are glad you had an excellent stay and loved your time with us. We hope to see you again soon!

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. Maybe a bit pricey, but other than that everything and everyone was amazing
Stayed 3 nights in Apr 2024
Response from HotelMgmt on 19 Apr 2024
Dear Gabriela, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are glad you loved your stay and were pleased with our comfortable accommodations and friendly team. We hope to have the opportunity to welcome you back soon!

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quite
Stayed 1 night in Apr 2024
Response from HotelMgmt on 30 Apr 2024
Dear Roland, thank you for staying with us at Marriott Dallas Fort Worth Airport South. We are glad you found our accommodations clean and quiet. It is wonderful to hear that you enjoyed your visit and we hope to welcome you back again soon!

10/10 Excellent

William, Tyler

Stayed 1 night in Apr 2024
Response from HotelMgmt on 3 May 2024
Thank you for your five-stars. We look forward to your return and hope it's soon, William.

10/10 Excellent

Elvis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Apr 2024
Response from HotelMgmt on 12 Apr 2024
Dear Elvis, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are glad you enjoyed your stay and found our rooms clean and comfortable. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downfalls were lobby areas were a little messy and overfilled trashes. Also had to wait a bit on elevators each time and no signs for stairs as we would have taken those if we found them.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 12 Apr 2024
Dear Dalton, we appreciate your feedback and are glad you enjoyed your stay overall. Please accept our apology for the inconvenience with the lobby cleanliness and elevator wait times. We are addressing these points, including better signage for stairs. We hope to welcome you back soon for an even smoother experience!

10/10 Excellent

Irene, Greenwich

Liked: Cleanliness, staff & service
Dated rugs, etc
Stayed 1 night in Apr 2024
Response from HotelMgmt on 12 Apr 2024
Dear Irene, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are glad you had an overall enjoyable stay and appreciate your feedback for improvement. We hope to welcome you back again soon!

8/10 Good

Wren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. Everything was very clean and nice. Food at restaurant tasted great!
Stayed 1 night in Apr 2024
Response from HotelMgmt on 12 Apr 2024
Dear Wren, we are delighted to hear that you enjoyed your stay, from our friendly team and cleanliness to the delicious food at our restaurant. Thank you for sharing your positive experience. We look forward to welcoming you back again soon!

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Very calm and comfy room
Stayed 2 nights in Mar 2024
Response from Hotelmgmt on 30 Mar 2024
Dear Jesus, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are thrilled you had a calm and comfortable stay. The pleasure would be ours to welcome you back for another restful experience!

10/10 Excellent

dave

Stayed 1 night in Mar 2024
Response from Hotelmgmt on 10 Apr 2024
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Dave.

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and entire hotel was clean. The staff was efficient.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 15 Mar 2024
Dear Holly, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are delighted you had an excellent stay and found our hotel clean and team efficient. The pleasure would be ours to welcome you back for another wonderful experience!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
We had a canceled flight and spent overnight at the airport trying to get a new flight to Omaha. The staff allowed us to check in at 6:30 in the morning so we could sleep, even though our reservation was for that night. The entire staff was so accommodating and friendly.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 15 Mar 2024
Dear Tom, we are thrilled our team could accommodate your early check-in for some well-needed rest! Your praise for our team's friendliness and support means a lot. We would love to welcome you back anytime for another comforting stay at Marriott Dallas Fort Worth Airport South.

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice place. Breakfast is pricey
Stayed 1 night in Mar 2024
Response from HotelMgmt on 13 Mar 2024
Dear Susan, we are glad you found our hotel nice! We hear your feedback on breakfast pricing and are always looking at ways to provide value. We hope to see you again soon for another stay, where every part of your experience delights you.

8/10 Good

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Tucked a little off the highway, which is nice, but still easy access.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 13 Mar 2024
Dear Zachary, thank you for your valuable feedback. We are delighted you enjoyed your stay at Marriott Dallas Fort Worth Airport South. It is wonderful to hear that you found our location a great fit; close to the highway, but in a quiet spot. The pleasure would be ours to welcome you back!

10/10 Excellent

Gaye

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent service.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 13 Mar 2024
Dear Gaye, thank you for staying with us at Marriott Dallas Fort Worth Airport South. We are happy to hear you enjoyed your stay and were pleased with the service our friendly team provided. We look forward to welcoming you back for another wonderful experience!

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotelmgmt on 13 Mar 2024
Dear Debbie, It's rewarding to see that you had a great stay! Thank you and we hope you'll join us for another five-star experience soon!

8/10 Good

Luis

Stayed 1 night in Feb 2024
Response from Hotelmgmt on 24 Mar 2024
Dear Luis, Your high rating made us smile and we look forward to welcoming you back through our doors should your travels return you to our area!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotelmgmt on 27 Feb 2024
Dear Keith, It's exciting to learn that you had a great stay! Please revisit soon!

10/10 Excellent

Bryce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great price!
Stayed 1 night in Feb 2024
Response from HotelMgmt on 29 Feb 2024
Dear Bryce, thank you for staying with us. We at Marriott Dallas Fort Worth Airport South are glad you had a great stay and were pleased with our value. We hope to see you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotelmgmt on 27 Feb 2024
Dear David, Your perfect score has brightened our day, thank you! Come back soon!

10/10 Excellent

Felicity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was super clean, comfortable and quiet.
Stayed 1 night in Feb 2024
Response from HotelMgmt on 29 Feb 2024
Dear Felicity, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are glad you had an excellent stay and were happy with our clean and comfortable accommodations. It is also wonderful to hear that you found your stay restful. The pleasure would be ours to welcome you back!

10/10 Excellent

Jayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotelmgmt on 27 Feb 2024
Dear Jayla, Thank you for your top score! We look forward to your next stay with us!

4/10 Poor

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Shower filled the tub and wouldn’t drain. Prices for breakfast and dinner are absolutely outrageous for the good quality.
Stayed 2 nights in Feb 2024
Response from Hotelmgmt on 29 Feb 2024
Dear Victoria, thank you for your feedback. We apologize for the shower issue and your concerns about our dining prices. We are committed to providing value and will review our offerings. We hope to welcome you back for an improved experience in the future!

6/10 Okay

James

Stayed 1 night in Feb 2024
Response from HotelMgmt on 21 Mar 2024
It's disappointing to learn that your time with us did not win you over completely. We hope you'll give us the chance to impress you on a future visit, James.