Outdoor spa tub

Reviews of Hutchinson Island Hotel

2.5 out of 5
Hutchinson Island Hotel
1230 Seaway Drive, Hutchinson Island, Fort Pierce, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 779 out of 1432 reviews" "
Rating 8 - Good. 374 out of 1432 reviews" "
Rating 6 - Okay. 140 out of 1432 reviews" "
Rating 4 - Poor. 75 out of 1432 reviews" "
Rating 2 - Terrible. 64 out of 1432 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Needs to update all the beds do some interior work in the rooms and it’d be perfect
Stayed 2 nights in Apr 2024
Response from Rena on 26 May 2024
Thank you for your feedback and for choosing to stay with us! We're glad to hear that you had a great stay overall.We appreciate your suggestions for improvement regarding updating the beds and doing some interior work in the rooms. We'll certainly take this into consideration as we strive to enhance our guests' experience.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there's anything else we can assist you with, please feel free to let us know.

8/10 Good

Lissette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ! If it had a bigger pool it would be perfect.
Stayed 2 nights in Mar 2024
Response from Rena on 26 May 2024
We're delighted to hear that you had a great experience with us! Thank you for your kind words about our staff and for considering staying with us again.Ensuring that our guests feel welcomed and well taken care of is our top priority, and we're glad to hear that you found our team to be kind and hospitable.We look forward to the opportunity to welcome you back for another wonderful stay! If there's anything we can do to make your next visit even better, please feel free to let us know.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dock is the centerpiece for us fishermen
Stayed 2 nights in May 2024
Response from Rena on 26 May 2024
We're thrilled to hear that you enjoyed our dock and that it was a highlight of your stay, especially for fishing!Thank you for choosing to stay with us, and we hope to welcome you back for another great fishing experience in the future. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know. Happy fishing!

8/10 Good

Clive

Liked: Cleanliness
Disliked: Staff & service
Terrible breakfast choice
Stayed 2 nights in May 2024
Response from Rena on 24 May 2024
Thank you for your feedback and for rating your stay with us. We're glad to hear that you had a mostly positive experience, but we're sorry to learn that you were disappointed with the breakfast choices.We appreciate your input and will certainly review our breakfast offerings to see how we can improve. Your satisfaction is important to us, and we hope to provide a better experience during your next stay. Thank you for bringing this to our attention.

2/10 Terrible

Christopher, Fort Pierce

Disliked: Cleanliness, amenities, property conditions & facilities
Pool was shut down and so was the Jacuzzi there was no hot water in the shower the blow dryer did not work in the bathroom and the hallway had a real musky smell to it.
Stayed 1 night in May 2024
Response from Rena on 24 May 2024
Thank you for taking the time to share your feedback. We sincerely apologize for the numerous issues you encountered during your stay.We understand how important amenities like the pool and Jacuzzi are to our guests, and we're sorry they were unavailable during your visit. Additionally, we apologize for the lack of hot water, the non-functional blow dryer, and the unpleasant smell in the hallway. These issues are not reflective of the standards we strive to maintain.Your comments have been shared with our maintenance and housekeeping teams to ensure these problems are addressed immediately. We regret that your experience was far from satisfactory and hope you'll consider giving us another chance in the future. Please reach out to us directly if you decide to return, so we can ensure your next stay is much improved. Thank you for bringing these matters to our attention.

10/10 Excellent

Rosendo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was GREAT. and inside the hotel was clean. The only thing that was wrong, was the trash outside of the hotel. Which was other guest being pig's and throwing trash everywhere. The hotel has trash cans everywhere some people just don't care.
Stayed 1 night in May 2024
Response from Rena on 21 May 2024
Thank you for your fantastic rating and for your kind words about our staff and the cleanliness inside the hotel. We're pleased to hear that these aspects met your expectations. We apologize for the inconvenience caused by other guests not using the provided trash cans properly. We will address this issue with increased outdoor maintenance to ensure a more pleasant environment for all our guests. Thank you for bringing this to our attention, and we look forward to welcoming you back for another great stay!

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience all around 👍
Stayed 1 night in May 2024
Response from Rena on 21 May 2024
Thank you for your wonderful rating! We're delighted to hear that you had a good experience all around. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay soon!

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool & beach combo always does the trick for us ! Sunset
Stayed 1 night in Mar 2024
Response from Rena on 21 May 2024
Thank you for your lovely review and the 4-star rating! We're delighted to hear that you enjoyed our pool and beach combination—it sounds like it made your stay truly special. Watching the sunset from our property is indeed a magical experience.We appreciate your feedback and hope to welcome you back soon for another relaxing and memorable stay.

2/10 Terrible

Claudia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not what i book ,but they charge the same price .
Stayed 1 night in May 2024
Response from Rena on 21 May 2024
We apologize for the inconvenience you experienced during your stay. It's disappointing to hear that the room you received did not match what you booked and that you were charged the same price. This is not the standard of service we aim to provide.Please reach out to our front desk or customer service team so we can address this issue directly and find a resolution for you. Your satisfaction is important to us, and we want to make this right. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

8/10 Good

REBECCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in May 2024
Response from Rena on 21 May 2024
Thank you for taking the time to rate your recent stay with us. We're delighted to see that you had a positive experience and appreciate the 4-star rating.If there's anything specific you enjoyed or any suggestions you have for how we could make your next stay even better, we'd love to hear from you. Your feedback is invaluable as we strive to provide the best possible experience for all our guests.We hope to welcome you back soon!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff , really nice fishing pier
Stayed 2 nights in May 2024
Response from Rena on 19 May 2024
Thank you for your positive review! We're delighted to hear that you found our staff very pleasant and enjoyed our fishing pier. We strive to provide a welcoming and enjoyable experience for all our guests, and we're glad to hear that we succeeded during your stay. We hope to welcome you back again soon!

10/10 Excellent

Donald B

Travelled with family and small children
Enjoyed the view , very relaxing
Stayed 2 nights in May 2024
Response from Rena on 16 May 2024
Thank you for your excellent rating! We're thrilled to hear that you enjoyed the view and found your stay very relaxing. Providing a peaceful and enjoyable experience for our guests is our top priority.We look forward to welcoming you back for another relaxing stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing to stay with us!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our room, it was 2 double beds but we had a balcony that allowed for a sideways view of the inlet and private fishing pier. The snook were plenty hiding under all the docks even though they didn't want to bite. The beds certainly left a lot to be desired but overall and for the price it was worth every bit. The jetty had some nice restaurant options and a bait store 2 doors down. The beach outback was a nice place for kids the play and the gate to the swimming pool was right off the beach too.
Stayed 1 night in May 2024
Response from Rena on 15 May 2024
Thank you for your fantastic review! We're thrilled to hear that you enjoyed your room with the balcony and the view of the inlet and private fishing pier. It's great to know that you found value in your stay, despite the beds not being to your liking.We're glad you appreciated the convenient location near the jetty with its restaurant options and bait store, as well as the beach and pool area for the kids. We hope to welcome you back for another enjoyable and memorable stay in the future!

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable. Staff was soooo nice
Stayed 1 night in May 2024
Response from Rena on 15 May 2024
Thank you for your wonderful review! We're delighted to hear that you found your stay great and affordable, and that our staff left a positive impression on you. Your kind words mean a lot to us. We look forward to welcoming you back for another fantastic stay in the future!

8/10 Good

Millie

Travelled with partner
Liked: Cleanliness, amenities
Breakfast. 7am. Breakfast buffet needed refilling. No one around. Gentlemen behind desk was outside vamping and on cell phone. Customers were going thru cabinets, while he was vamping outside. The regular breakfast lady clocked in and did a great job of refilling everything. I also think the staff behind the desk could be more cheerful. I was in customer service for over 40 years, and they seemed very indifferent to the customers.
Stayed 6 nights in Apr 2024
Response from Carlton Bailey AGM Hutchinson Island Hotel on 14 May 2024
Ms. Millie Budney- I wanted to thank you for taking the time to rate your stay with us. I sincerely appreciate your honest feedback and observations you shared. This behavior and lack of professionalism is certainly not acceptable. This will be shared with our team. On behalf of the hotel, please accept my sincerest apologies for your disappointment. I do hope you give our property and team a chance to redeem ourselves knowing we are better than what you endured. Thank you again...

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old Florida Charm
Stayed 2 nights in May 2024
Response from Carlton Bailey AGM Hutchinson Island Hotel on 14 May 2024
Larry- Thank you for your 5 out of 5 rating. Yes, this property is indeed Old Florida Charm. We are happy you enjoyed your time with us. Thank you and take care.

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the views of the water and the closeness of South beach area parks, fishing and eating.
Stayed 2 nights in May 2024
Response from Rena on 13 May 2024
Thank you for sharing your experience with us! We're pleased to hear that you enjoyed the beautiful views of the water and found our location convenient for accessing South Beach area parks, fishing spots, and dining options. Your feedback is valuable to us, and we appreciate your comments. If there's anything specific you think we could improve upon to enhance your experience next time, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay!

8/10 Good

Jill

Liked: Amenities
It was in a great location! Pretty clean. Awesome breakfast and the staff was very nice! It was more like a Jersey shore motel!
Stayed 4 nights in Mar 2024
Response from Rena on 13 May 2024
Thank you for your feedback! We're glad to hear that you found our hotel to be in a great location and appreciated our cleanliness, delicious breakfast, and friendly staff. We understand your comparison, and while we strive to provide a unique experience, we appreciate your perspective. Your comments are valuable to us as we continue to improve and ensure every guest has a positive experience. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellemt
Stayed 1 night in May 2024
Response from Mike on 13 May 2024
Thank you for your perfect rating! We're thrilled to see that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024
Response from Mike on 13 May 2024
Thank you for your perfect rating! We're thrilled to see that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to inlet water, pool, hot tub, breakfast, easy access to building very nice to have quiet times established. The one negative seemed there were several “locals” coming And going as they pleased in the pool and hot tub after dark which didn’t allow for some private time for registered adults
Stayed 4 nights in May 2024
Response from Margaret on 8 May 2024
Thank you for letting us know about the locals. We are working on establishing better protocols to keep the non-registered guest out of the amenities of the hotel. We are very glad that you enjoyed your stay and hope to see you back again soon.

10/10 Excellent

Clive

Liked: Cleanliness
Bland breakfast
Stayed 3 nights in Apr 2024
Response from Rena on 9 May 2024
We appreciate your feedback regarding the breakfast experience during your stay. Providing a satisfying dining experience is important to us, and we're sorry to hear that the breakfast didn't meet your expectations. Your comments will be shared with our team to explore ways to enhance the breakfast offerings and provide a more flavorful experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations on your next visit.

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was on the beach!!
Stayed 4 nights in May 2024
Response from Rena on 7 May 2024
We're delighted to see that you had a wonderful experience during your stay with us! Thank you for taking the time to leave a positive rating. If you have any feedback or suggestions for us in the future, please don't hesitate to let us know. We hope to have the pleasure of hosting you again soon!

6/10 Okay

todd

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from Margaret on 8 May 2024
Thank you for taking the time to rate us.

10/10 Excellent

Beth

Stayed 1 night in May 2024

10/10 Excellent

William, League City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to property for Hutchinson Island / Fort Pierce. Very safe incredible views on the water side. Kind and helpful staff you can't ask for a better place to stay! Thank you for such memorable visits ❤️
Stayed 2 nights in Apr 2024
Response from Rena on 6 May 2024
Thank you for your heartfelt feedback! We're thrilled to be your go-to property for visits to Hutchinson Island and Fort Pierce. It's wonderful to hear that you feel safe and enjoy the incredible views on the water side during your stays with us. We take pride in providing kind and helpful service, and we're delighted that our staff has contributed to making your visits memorable. Your appreciation means the world to us, and we look forward to continuing to exceed your expectations during future stays. Thank you for choosing to stay with us, and we can't wait to welcome you back for more memorable experiences!

10/10 Excellent

shari

Liked: Cleanliness, staff & service
Dry friendly staff
Stayed 6 nights in Apr 2024
Response from Rena on 6 May 2024
Thank you for your positive feedback! We're delighted to hear that you found our staff to be very friendly during your stay. Providing warm and welcoming service is important to us, and we're glad that our team made a positive impression on you. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

2/10 Terrible

Eduardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stated above
Stayed 1 night in May 2024
Response from Rena on 13 May 2024
Thank you for taking the time to rate your recent stay with us. We're disappointed to see that your experience fell short of expectations. We value all feedback, and we would greatly appreciate any additional information you could provide to help us understand how we can improve. Your satisfaction is important to us, and we hope to have the opportunity to make it right on a future visit. Please don't hesitate to reach out to our management team if you would like to discuss your concerns further.

10/10 Excellent

Geri L, Hamlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Rena on 6 May 2024
Thank you for the perfect rating! We're thrilled to see that you had an excellent experience during your stay. If there's anything you particularly enjoyed about your time with us or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another outstanding stay!

8/10 Good

Catalina

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
My overall stay was exceptional, however I did observe some leakage in the hallway near the pool along with a foul odor of sulfur/rotten eggs...
Stayed 1 night in Apr 2024
Response from Rena on 6 May 2024
Thank you for sharing your feedback with us, and we're delighted to hear that you had an overall exceptional stay. Your comfort and satisfaction are of utmost importance to us, and we're sorry to learn about the issues you encountered with the leakage and odor near the pool area.Please accept our sincere apologies for any inconvenience this may have caused during your stay. Rest assured, we take matters like this seriously, and we will address the leakage and odor concerns promptly with our maintenance team to ensure they are resolved as soon as possible.We truly appreciate your understanding and patience, and we hope that despite these challenges, you were still able to enjoy your time with us. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please feel free to reach out to us directly.Thank you once again for choosing to stay with us, and we look forward to the opportunity to welcome you back for an even better experience in the future!

4/10 Poor

Carol

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We arrived and were greeted by a super nice front desk person. Excellent in that regard. First room smelled like fried food and was very musty and the beds were ancient with dips in the middle. 2nd room the bed was hard as a brick and smelled bad also. After looking at 3rd room, we decided it was too late to leave and go elsewhere. Overpriced and overrated. Photos must be photoshopped.
Stayed 1 night in Feb 2024
Response from Rena on 6 May 2024
Thank you for sharing your feedback with us. We're truly sorry to hear about the challenges you encountered during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and it's disheartening to learn that we fell short of your expectations.We sincerely apologize for the issues you experienced with the condition of your rooms, as well as any inconvenience it caused. Your comments regarding the beds and room odor have been noted, and we will be addressing these concerns with our housekeeping and maintenance teams to ensure they are promptly addressed and resolved.We understand your disappointment with the value of your stay, and we apologize if you felt the pricing was not reflective of the experience provided. Your feedback regarding the accuracy of our photos is also noted, and we will take steps to ensure that they accurately represent our accommodations.We truly value your input as it helps us to identify areas for improvement, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. If you would like to discuss your concerns further or if there's anything we can do to make amends, please don't hesitate to reach out to us directly.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Blind Creek Beach
Stayed 1 night in May 2024
Response from Rena on 6 May 2024
We're thrilled to hear that you enjoyed our proximity to Blind Creek Beach during your stay! Thank you for taking the time to share your positive experience. We're proud to offer convenient access to such a beautiful destination. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Rena on 6 May 2024
Thank you for taking the time to rate your experience with us! We appreciate your feedback and are glad to see that overall, you had a positive stay. If there are any specific aspects of your visit that you particularly enjoyed or areas where we can improve to make your next stay even better, please feel free to share. We value your input and hope to have the opportunity to welcome you back again soon!

6/10 Okay

Laura

Stayed 3 nights in Apr 2024
Response from Rena on 2 May 2024
Thank you for your rating. We're sorry to see that your experience didn't meet your expectations. If there are any specific concerns or issues you encountered during your stay that you'd like to address with us, please feel free to reach out. We're here to ensure that all our guests have a comfortable and enjoyable stay, and we value your feedback as it helps us improve. If there's anything we can do to make your next visit better, please don't hesitate to let us know.

4/10 Poor

Ernest

Stayed 1 night in Apr 2024
Response from Rena on 21 May 2024
Thank you for taking the time to rate your recent stay with us. We are very sorry to see that your experience did not meet your expectations, as reflected in your 1-star rating.We would greatly appreciate it if you could share more details about your stay so we can address any issues and improve our services. Your feedback is important to us, and we are committed to making things right for our guests.Please feel free to reach out to us directly at [contact information] so we can discuss your concerns further.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it here! And would definitely stay again!! The staff, the pool, the beach was gorgeous!!! Such a great experience
Stayed 2 nights in Apr 2024
Response from Rena on 2 May 2024
Thank you for your glowing review! We're thrilled to hear that you loved your stay with us and that you had such a great experience. It's fantastic to know that you enjoyed our staff, pool, and gorgeous beach. We truly appreciate your kind words and your recommendation, and we can't wait to welcome you back for another wonderful stay in the future! If there's anything else you'd like to share or if there are any specific areas where you feel we can improve, please don't hesitate to let us know. We're here to ensure you have a fantastic experience every time you stay with us!

6/10 Okay

James

Stayed 2 nights in Apr 2024
Response from Rena on 21 May 2024
Thank you for your feedback and for staying with us. We see that your experience was average based on the rating. If you have any specific concerns or suggestions on how we can improve, we would love to hear from you. Your input is valuable to us as we strive to enhance our guests' experiences. We hope to have the opportunity to provide you with a better stay in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s right on the water. Private beach. Private pier and you can fish off it.
Stayed 3 nights in Apr 2024
Response from Rena on 2 May 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our waterfront location, private beach, and pier. It sounds like you had a relaxing and enjoyable stay with us. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future! If there's anything else you'd like to share or if there are any specific areas where you feel we can improve, please don't hesitate to let us know. We're here to ensure you have a wonderful experience every time you stay with us!

10/10 Excellent

Tm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all great, from the staff greeting us upon arrival to the nice room with balcony and an awesome view, we loved it
Stayed 1 night in Apr 2024
Response from Rena on 29 Apr 2024
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience during your stay with us. It's fantastic to know that you appreciated the warm greeting from our staff upon arrival, enjoyed your room with a balcony and an awesome view. Providing exceptional service and a comfortable stay for our guests is our top priority, and we're glad we succeeded in meeting your expectations. We hope to welcome you back again soon for another memorable visit!

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view wonderful staff clean rooms comfortable beds wonderful beach access and pool not to mention the private pier
Stayed 1 night in Apr 2024
Response from Rena on 29 Apr 2024
Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay with us. It's wonderful to know that you appreciated the beautiful view, wonderful staff, clean rooms, comfortable beds, and the fantastic beach access and pool. We're also glad you enjoyed the private pier! Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we succeeded in meeting your expectations. We look forward to welcoming you back again soon for another fantastic visit!

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view by the pool and relaxing
Stayed 5 nights in Apr 2024
Response from Rena on 26 Apr 2024
We're delighted to hear that you enjoyed the view by the pool and found it relaxing! Providing a serene and enjoyable environment is one of our top priorities, and we're glad that you were able to unwind and take in the scenery. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back for another relaxing stay in the future!

8/10 Good

Jerry E.

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Rena on 26 Apr 2024
Thank you for taking the time to provide feedback on your recent stay. We value your input and are glad to hear that overall, you had a positive experience. If there's anything specific you think we could improve upon, please don't hesitate to let us know. We appreciate your support and hope to welcome you back in the future!

10/10 Excellent

Brianna

Stayed 3 nights in Apr 2024
Response from Carlton Bailey AGM Hutchinson Island Hotel on 14 May 2024
Brianna- Thank you for 5 out of 5 rating for your recent stay. We sincerely hope you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great until the fire drill at 5
Stayed 1 night in Apr 2024
Response from Rena on 26 Apr 2024
Thank you for your feedback! We're glad to hear that you had a great experience overall. However, we apologize for any inconvenience caused by the fire drill at 5 AM. Safety drills are an essential part of our commitment to ensuring the well-being of all our guests, but we understand that it can be disruptive when they occur at inconvenient times. We appreciate your understanding, and we'll strive to ensure that future drills are scheduled at more suitable times to minimize any disruption to your stay. If there's anything else we can do to improve your experience, please let us know. We hope to welcome you back for an even better stay in the future!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here numerous times. Does need a bit attention with a few things - like our bathroom sink is chipped and stopper missing. Minor. Only thing I noticed that I didn't like this trip is the pillows. They fold them tightly into squares so you should know you can unfold them but they are not soft and are hard and lumpy. Not sure if that is due to wadding them up. Great location, very nice staff, good breakfast with waffles, biscuits & gravy, pancakes, pastries, fruit, yogurt, cereal & juices. Priced very well for the accomodations. Will return.
Stayed 1 night in Apr 2024
Response from Rena on 26 Apr 2024
Thank you for your continued loyalty and for sharing your feedback with us. We're glad to hear that you enjoy our location, breakfast offerings, and the value we provide. Your comments about the bathroom sink and pillows have been noted, and we will address them to ensure a more comfortable experience for our guests. We appreciate your understanding and look forward to welcoming you back for another enjoyable stay!

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful the rooms were really clean it was quiet the doc and the intercoastal and The Nightlife around it
Stayed 1 night in Apr 2024
Response from Rena on 22 Apr 2024
Thank you for the perfect rating and for sharing your positive experience with us! We're delighted to hear that you found our property beautiful, the rooms clean, and the atmosphere quiet. It's great to know that you enjoyed the doc and the intercoastal views, as well as the nearby nightlife. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're thrilled we could meet your expectations. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rena on 22 Apr 2024
Thank you for the perfect rating! We're thrilled to see that you had a wonderful experience during your stay with us. If you have any feedback or suggestions you'd like to share in the future, please feel free to let us know. We appreciate your support and look forward to welcoming you back again soon!

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone working there was so nice! Loved the balcony on my room too
Stayed 5 nights in Jan 2024
Response from Rena on 22 Apr 2024
Thank you for the perfect rating and for sharing your positive experience with us! We're thrilled to hear that you found our staff to be friendly and that you enjoyed the balcony in your room. Providing excellent service and comfortable accommodations are our top priorities, and we're delighted that we could make your stay memorable. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon!

10/10 Excellent

jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for relaxing
Stayed 2 nights in Apr 2024
Response from Rena on 22 Apr 2024
Thank you for the perfect rating! We're delighted to hear that you found our hotel to be a good place for relaxing. Providing a tranquil and comfortable environment for our guests is important to us, and we're glad we could contribute to your relaxation. We appreciate your feedback and look forward to welcoming you back for another peaceful stay in the future!

10/10 Excellent

Christopher

Stayed 3 nights in Apr 2024
Response from Rena on 9 May 2024
Thank you for taking the time to rate your recent stay with us. We're glad to see that you had a positive experience overall. If you have any additional feedback or suggestions on how we can further enhance our services, please don't hesitate to share them with us. We appreciate your rating and hope to welcome you back again soon!