Terrace/patio
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Reviews of Homewood Suites by Hilton Fort Myers Airport/FGCU

3 out of 5
Homewood Suites by Hilton Fort Myers Airport/FGCU
16450 Corporate Commerce Way, Fort Myers, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1000 reviews" "
Rating 8 - Good. 177 out of 1000 reviews" "
Rating 6 - Okay. 38 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great all around. Plus very comfortable beds!
Stayed 1 night in May 2024
Response from Casey Matheson on 28 May 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Ranfis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 2 nights in May 2024
Response from Casey Matheson on 28 May 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The game night on Wednesday was fun. The Staff (all) were friendly and helpful. We will keep this hotel on our list for the next stay in Fort Myers.
Stayed 3 nights in May 2024
Response from Casey Matheson on 26 May 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

James Matthew Harrup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, room was clean and modern. Only downside is the the parking which is solved by parking at the neighboring Hilton hotel.
Stayed 3 nights in May 2024
Response from Maria on 21 May 2024
Thank you for your recent stay here at our hotel! We apologize for the inconvenience with the parking. We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke, Front Office Manager

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing bad to say about the hotel, I enjoyed my stay there for the 2 days.
Stayed 2 nights in May 2024
Response from Maria on 20 May 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke, Front Office Manager

10/10 Excellent

Spring, Belleview

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very clean. Property as well as room. Definitely stay there again.
Stayed 1 night in May 2024
Response from Maria on 20 May 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke, Front Office Manager

2/10 Terrible

Brian

Travelled with family
Disliked: Staff & service
I booked the property at 9pm and picked the wrong night by mistake. They refused to refund my money even though I rebooked the proper night stay as well.
Stayed 1 night in May 2024
Response from Casey Matheson on 16 May 2024
Thank you for taking the time to leave us your feedback. Unfortunately, the booking was a non-refundable, non-cancelable booking. Please accept our sincerest apologies as it is always our goal to exceed our guests' expectations. We hope you decide to give us another chance the next time you return to Fort Myers. Casey MathesonAssistant General Manager

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a descent place to stay if you need to be next to the airport. The rooms are large with kitchen facilities. The beds are comfortable. However, the complementary breakfast is terrible. Coffee was undrinkable. The room rates were higher than similar properties and yet what I remember the most is the awful breakfast offerings.
Stayed 1 night in Apr 2024
Response from Maria on 13 May 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! We would also like to apologize for the breakfast and to have better choices on your next visit. Maria Clarke, Front Office Manager

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Everything great except bathroom. Bad odor around toilet and “sticky” floor. Poor rinse I think. Front desk staff great and otherwise excellent room
Stayed 1 night in May 2024
Response from Maria on 13 May 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke, Front Office Manager

10/10 Excellent

Richard

Travelled with family
Liked: Amenities
Super clean
Stayed 1 night in May 2024
Response from Maria on 10 May 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke, Front Office Manager

10/10 Excellent

Brian

Stayed 1 night in May 2024
Response from Maria on 9 May 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke, Front Office Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted and welcomed from airport shuffle thru my check in process . Isaac was very friendly and respectful, on each encounter I had with him. I very much enjoyed my stay , and will definitely stay with you again , when I’m back.
Stayed 4 nights in May 2024
Response from Maria on 7 May 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke, Front Office Manager

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and breakfast was very good
Stayed 2 nights in May 2024
Response from Maria on 7 May 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke, Front Office Manager

10/10 Excellent

Kaitlin

Stayed 2 nights in May 2024
Response from Casey Matheson on 26 May 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Jacqueline

Stayed 1 night in May 2024
Response from Casey Matheson on 26 May 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Patricia

Stayed 3 nights in Apr 2024
Response from Maria on 20 May 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke, Front Office Manager

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very roomy and clean. Comfortable beds. Very impressed with the hotel overall.
Stayed 1 night in Apr 2024
Response from Maria on 30 Apr 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke, Front Office Manager

6/10 Okay

Tammi

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Maria on 30 Apr 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke, Front Office Manager

10/10 Excellent

William M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the breakfast.
Stayed 3 nights in Apr 2024
Response from Maria on 30 Apr 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke, Front Office Manager

10/10 Excellent

Jeffrey, Potsdam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were spacious and well designed.
Stayed 1 night in Apr 2024
Response from Maria Clarke on 30 Apr 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke, Front Office Manager

6/10 Okay

Heather Lynn

Stayed 3 nights in Apr 2024
Response from Maria on 6 May 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke, Front Office Manager

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accommodating
Stayed 3 nights in Apr 2024
Response from Casey Matheson on 11 Apr 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating, shuttle runs until 1a and our flight was a late arrival 1225p... great that we didn't have to find transportation at that time of night. The only problem we encountered was on check-in... we were given the wrong room # and of course keys didn't work, had to walk all the way back to front desk, told to retry keys, same wrong room # so didn't work, front desk lady called security who came to room with us, keys still didn't work, so he clarified room # which was not room # we were told and written on key sleeve... that was annoying since it was so late at night, we're tired and wanting to get settled and to bed.
Stayed 1 night in Apr 2024
Response from Casey Matheson on 11 Apr 2024
Thank you for your recent stay here at our hotel! We appreciate you taking the time to leave us your feedback. Please accept our sincerest apologies for the mistake upon check in. I have shared your comments with the team to ensure we correct & pay closer attention. We hope to welcome you back the next time you are in the area! Casey MathesonAssistant General Manager

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Casey Matheson on 9 Apr 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

8/10 Good

Richard C Walker

Travelled with group
Excellent hotel staff from shuttle driver to front desk!
Stayed 1 night in Mar 2024
Response from Casey Matheson on 18 Mar 2024
Thank you for your recent stay here at our hotel! We are so glad to hear you enjoyed the property & can't wait to welcome you back!Casey MathesonAssistant General Manager

10/10 Excellent

Nancy Jo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the property was convenient to restaurants, shopping,the airport, and jetblue park. The staff was excellent and the property was very clean. Breakfast was included and very good.
Stayed 3 nights in Mar 2024
Response from Casey Matheson on 14 Mar 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & are so glad you enjoyed the property. We hope to see you again soon!Casey MathesonAssistant General Manager

10/10 Excellent

Garry D, Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food & Beverage Team led by Denia Estrella Rafael are excellent. Cleanliness, ontime, quality of food, and politeness were exceptional. Cleaning staff was excellent in service and cleanliness. All the workers are so polite.
Stayed 7 nights in Feb 2024
Response from Casey Matheson on 12 Mar 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & are so glad to hear you enjoyed the property. We can't wait to welcome you back! Casey MathesonAssistant General Manager

10/10 Excellent

SARA

Stayed 2 nights in Mar 2024
Response from Casey Matheson on 1 Apr 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Michele, Oregon

Stayed 1 night in Mar 2024
Response from Casey Matheson on 31 Mar 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback and hope to welcome you back soon!Casey MathesonAssistant General Manager

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed breakfast, coffee all day. Loved the heated py
Stayed 8 nights in Feb 2024
Response from Casey Matheson on 7 Mar 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Tarryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and safe. Staff was friendly and helpful.
Stayed 3 nights in Feb 2024
Response from Casey Matheson on 4 Mar 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

6/10 Okay

Marilyn

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The hotel is dated and needs a refurb. It’s perfectly clean but both the bedrooms and the public areas are tired. I would not choose to stay here again - there are far better, brighter and equally affordable options
Stayed 1 night in Feb 2024
Response from Casey Matheson on 27 Feb 2024
Hi Marilyn, Thank you for your recent stay here at our hotel & for taking the time to leave us your feedback! We are sorry to hear we fell below your expectations & hope to upgrade the property in the very near future. We are taking your comments into consideration as we continually work to improve our guests' experiences. Casey MathesonAssistant General Manager

10/10 Excellent

Kelly F

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Special thanks to Lisa and the front desk staff. World class!
Stayed 3 nights in Feb 2024
Response from Casey Matheson on 27 Feb 2024
Thank you for your recent stay here at our hotel! We are so happy to hear you enjoyed the property. We hope to welcome you back very soon!Casey MathesonAssistant General Manager

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Very nice staff, clean room.
Stayed 2 nights in Feb 2024
Response from Casey Matheson on 23 Feb 2024
Thank you for your recent stay here at our hotel! We are so happy you enjoyed the property & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Robert

Travelled with family
Liked: Amenities
Great stay
Stayed 1 night in Feb 2024
Response from Casey Matheson on 4 Mar 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too brief a stay
Jean marc at the reception desk was most congenial. I enjoyed the hospitality evening. The room is well laid out. The shuttle service worked well for us.
Stayed 1 night in Feb 2024
Response from Evi Davis, General Manager on 21 Feb 2024
Thank you for your 10 out of 10 ranking! We are thrilled that you enjoyed your stay. We hope to welcome you back soon.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Casey Matheson on 20 Feb 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Great location, clean room, good service, lovely breakfast
Stayed 1 night in Feb 2024
Response from Casey Matheson on 20 Feb 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bedding was very comfortable. Staff extremely pleasant. Because of an event nearby, the noise was horrible until around midnight.
Stayed 1 night in Feb 2024
Response from Casey Matheson on 19 Feb 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and staff at breakfast were 5 star!
Stayed 1 night in Feb 2024
Response from Casey Matheson on 7 Feb 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Casey Matheson on 4 Feb 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Linda Thirza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the hotel! It was clean, spacious, and modern; the staff was very friendly and the breakfast was good.
Stayed 2 nights in Jan 2024
Response from Casey Matheson on 2 Feb 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & are glad you enjoyed the property. We hope to welcome you back soon!Casey MathesonAssistant General Manager

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 2 nights in Jan 2024
Response from Casey Matheson on 29 Jan 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

8/10 Good

Mark, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the hotel.
Stayed 2 nights in Jan 2024
Response from Casey Matheson on 29 Jan 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Casey Matheson on 29 Jan 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback and hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024
Response from Casey Matheson on 29 Jan 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Casey Matheson on 27 Jan 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the extra space of a suite, the bedroom was especially spacious. Pool area was nice and the bingo & dinner were a unique touch on Wednesday night. All employees were pleasant. Liked proximity to the airport. Would come back.
Stayed 6 nights in Jan 2024
Response from Casey matheson on 24 Jan 2024
Thank you for your recent stay here at out hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Deepak R

Clean, spacious, friendly staff, very comfortable bed, and convenient
Stayed 1 night in Jan 2024
Response from Casey Matheson on 23 Jan 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from Casey Matheson on 23 Jan 2024
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon!Casey MathesonAssistant General Manager