Dear Lea,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We understand how frustrating it must have been if you were not aware of our renovations or the location of the pool. We are currently upgrading our facilities to better serve our guests. We check our profile regularly to ensure that the renovations are clearly listed on there, although we understand that not everyone will see that section prior to booking. There is also a feature on the hotel profiles that shows you the geographic location of the hotel. Some guests find that tool very useful as well. And as always, we are happy to answer any guest inquiries if they wish to save time and talk to someone directly or ask questions through our profile directly, versus reading through all the profile information. Thank you again for your feedback, we will use this valuable information to improve our services going forward.

Dear, AbelThank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations. We strive to provide exceptional service and accommodations to all of our guests, and we regret any aspects of your stay that fell short.If there are specific areas where we can improve or if you would like to provide more detailed feedback, please don't hesitate to reach out to us directly. Your input is invaluable to us as we continually work to enhance the guest experience.We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for choosing to stay with us.

Dear, Daniel Antonio Tevez-Di, Thank you for sharing your feedback with us. We're pleased to hear that you had a positive experience during your stay.If there are any specific areas where we can improve and earn that extra star from you in the future, please don't hesitate to let us know. Your input is valuable to us as we strive to provide the best possible experience for all of our guests.We appreciate your patronage and hope to have the opportunity to welcome you back for an even better stay in the future. Thank you for choosing to stay with us!

Dear Shanna,Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback as it helps us to continually improve and provide the best possible experience for our guests.We're pleased to hear that you enjoyed your stay overall. If there are specific aspects of your experience that you believe deserve recognition or areas where we can make further improvements, please don't hesitate to let us know. Your input is invaluable to us as we strive to exceed the expectations of all our guests.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Good Morning Sharon, We are sorry to hear that your experience was not the best this time around due to the renovations. Please keep in mind we are doing renovations to not only keep all guests satisfied but to make them feel at home, as this is our mission to make all guests feel pleased about choosing the Royale Beach Palace hotel. Thank you for letting us know on ways we can improve. We have also posted on all of our profiles that we are currently under renovations for all future guests to be aware of. We would happily welcome you back anytime! Safe travels

Good afternoon Sharon, Thank you for your feedback. Our pool is open during the day from sunrise to sunset. The pool is cleaned several times a week. During periods of heavy rain, the pool can become temporarily cloudy, perhaps this might have happened. We will be sure to escalate your concerns to our maintenance department so they are aware. Thank you for the opportunity to improve our hotel based on your feedback. We invite you back once all renovations are completed.

Dear MItchell, We apologize if our service did not meet your standards. Please let us know about your stay so we can continue to improve our services for next time you stop by.

Dear Christina,We are so glad to know you enjoyed your stay! Thank you for your feedback, our teams are committed to delivering the best possible service to our guests and we encourage you to revisit us when we are completely finished with our renovations.

Good Morning Barbara, We are happy to know you loved the new changes! Thank you for your time and giving us your feedback as this is always helps know ways to improve! We welcome you back any time, and we hope you enjoy future improvements to our property.

Hello Philippe, We are thrilled to hear that you enjoyed how new and clean the renovated rooms are! Yes, we do have multiple buildings on our property. We have only reopened the buildings that have completely finished the renovations so our guests can enjoy all the wonderful changes right away. You are correct. We are not beach front, although we are conveniently located between Lauderdale by the Sea to the north and Beach Place to the south and we also have a convenient beach access point located at Oakland Park Blvd and A1A. There is also a number 11 bus that goes up and down A1A making it easy to visit any of the number of beaches in the area. I hope that information is helpful. Thank you again for your feedback Philippe. Happy travels.

Dear Lisa, We see you had a great time with us! We thank you for your review, and for choosing us to make your trip fantastic. We welcome you any time back on our property and it'll be our pleasure to make another of your trips one to remember.

Dear James Vincent,Thank you for sharing your feedback following your recent stay with us. We're thrilled to hear that you appreciated our hotel's excellent location and that you found your room to be very clean.We understand your concern regarding our ongoing renovations, and we apologize for any inconvenience this may have caused during your stay. While we strive to ensure that all guests are informed of any renovations prior to booking, we regret that this information may have been easily overlooked. Your feedback is invaluable to us, and we will certainly take it into consideration as we continue to improve our communication processes.Should your travels bring you back to the area, we would be delighted to welcome you again and provide you with an enhanced experience.Warm regards, Royal Beach palace Hotel.

Good morning Brooke, We are very torn to hear that this time around you did not enjoy your stay as you have other times. Although we do have in our profile that we are under renovations, we will try harder to make every guest aware. We understand our guests love the convenience of having a bar and restaurant on site, for this reason we are working as quickly as we can to bring this feature back. We would love to have you back once we are fully finished with renovations so you can again feel the convenience and care our hotel and staff have, to provide.

Dear Burnette, We are so thankful for your feedback. This will allow us to keep making changes that better suit all guest. We do take a 200 deposit which covers any incidentals and any items taken from the mini bar in all rooms. We also do offer housekeeping service but it is complimentary. We motivate you to come visit us again, once all renovations are completed with bar and restaurant are open!