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Reviews of Ocean Inn

2.5 out of 5
Ocean Inn
3405 North Ocean Drive, Hollywood, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 433 out of 992 reviews" "
Rating 8 - Good. 297 out of 992 reviews" "
Rating 6 - Okay. 120 out of 992 reviews" "
Rating 4 - Poor. 51 out of 992 reviews" "
Rating 2 - Terrible. 91 out of 992 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert, Freeland

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Marcos

Stayed 1 night in May 2024

4/10 Poor

Riley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, lacked cleanliness, staff were never there but they left a phone number to call. Patio area was nice.
Stayed 2 nights in Apr 2024

4/10 Poor

Chris, Kuna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason it gets 2 stars instead of just one is because the price was decent. That being said, I wouldn’t recommend it. My wife and I stayed there the night we flew in and left the next morning for a cruise. When we got to the hotel, the outside was ok. But going inside it just felt and looked dirty. My wife pulled the blanket on the bed to look for bed bugs and ended up finding blood stains on the sheets. Not a lot, like from a bloody nose, but still. The toilet barely worked and there was no warm water
Stayed 1 night in Feb 2024

8/10 Good

richard

Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such easy access to beach and boardwalk.
Stayed 1 night in Apr 2024

10/10 Excellent

candace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We we’re a later check in and our room was ready for us to walk in. We had also been upgraded to a suite which was lovely. Philip called the day of to inform us of the change and was awesome to speak with. Will be back!!!
Stayed 1 night in Apr 2024

6/10 Okay

Jeremy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was dirty and falling apart but I gave it 3 stars because it’s quirky and has potential to be so much better. You get what you pay for.
Response from Michael Hunt on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Thuy

Stayed 2 nights in Apr 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the beautiful courtyard and the boardwalk along the ocean. The Ocean Inn is older so do not expect fancy. It has everything you need. The bed has a decent mattress for a good night's sleep and the air conditioner works great! The boardwalk has music and shops and restaurants to enjoy. We enjoyed our stay.
Stayed 1 night in Feb 2024
Response from Philip on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

TRay

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You will not rest well here, worrying about your car being towed. There is no onsight management. They want you to pay for parking, yet you can't get ahold of anyone to do so. Leave all the messages that you want, they will not be returned. There wasn't even anyone here to check us in. They texted me that they would leave the room unlocked and they would leave the key in the table. That same text said to pay for parking in advance, but how, when there is no way to reach anyone? The room itself, is in a building that has a LOT of potential, but is not being managed very well. The bkankets were stained and lots of rust in the bathroom on the mirror and lights. This olace could have a lot of potential, as a niche hotel, but they really need to get their act together. The people who live in this hotel (yes, it's one of those hotels) tell me that management is hardly ever here and that they only are able to pay online, for their weekly rent. If you want decent rest and knowing your car will be safe, go elsewhere.
Response from Michael Hunt on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Laura

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michael Hunt on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Robert, Cindy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is run down and dirty!! Filthy towels with BM on them! Dirty bedsheets and comforters! No soap, no beach towel as promised! Floors are filthy!
Stayed 2 nights in Mar 2024
Response from Michael Hunt on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Joe

Some hairs on the towel that is next to bathroom window.
Stayed 1 night in Mar 2024
Response from Philip on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

L

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Philip on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Philip on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jun

Stayed 1 night in Mar 2024

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service
We needed an after cruise, 'day room'. Property is dated. Outside needs TLC, but the room was clean, neat and odor free. It's steps from the less crowded beach. We arrived earlier(10am) than check-in time, but Philip (mgr) was very welcoming and offered to put our luggage in the room that would be ours when cleaned, no later than 2pm. No issue, as we were going to the beach and lunch. Room was ready at 12:30. He then offered us beach towels and chairs to use. We had towels, but then he closed the office and insisted on carrying the chairs to the beach for us! When we were heading for the airport later I asked him for taxi help. He said "too expensive, use Uber". I never had, so he ordered one and paid for it and I paid him. Of all the <3star motels I've experienced, Philip makes this the one to use in this area!
Stayed 1 night in Mar 2024
Response from Philip on 28 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Anthony

Stayed 1 night in Mar 2024

10/10 Excellent

Melinda

Stayed 1 night in Mar 2024

6/10 Okay

Sofia

Response from Michael Hunt on 28 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Patricia

Travelled with group
Liked: Staff & service, property conditions & facilities
Staff was friendly. Place was convenient to walk to the beach.
Stayed 2 nights in Mar 2024
Response from Philip on 28 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

glenn

Stayed 1 night in Mar 2024
Response from Michael Hunt on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

ric

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service! Did not fulfill their commitment to me or have any way of contacting the property when everything went sideways! Hope no one ever gets treated like this again
Stayed 2 nights in Mar 2024
Response from Michael Hunt on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michael Hunt on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice we stay every year on our way to the Keys
Stayed 1 night in Mar 2024
Response from Philip on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
I better not.
Stayed 1 night in Mar 2024
Response from Michael Hunt on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Mar 2024
Response from Philip on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Philip

Travelled with group
Disliked: Staff & service
Our room needed a complete refresh. No staff were present during our stay.
Stayed 2 nights in Mar 2024
Response from Philip on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Sarvenaz

Disliked: Cleanliness, staff & service, property conditions & facilities
The room condition is poor. It's very dated and desperately needs repairs and renovation. The furniture is very old. Room has old carpet, some vinyl flooring and very old bathroom that needs repairs and complete renovation. The yard is nice and it's within walking to beach and restaurants on the beach. Parking is provided by the motel but you need request it in advance and it's additional $20. Few Parking is available by appointment in advance.
Stayed 1 night in Mar 2024
Response from Michael Hunt on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Philip on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. It is an older property but well kept. The room was quiet and had a small kitchenette. There was no stove, but a small hotplate was in the cupboard. We arrived early and were allowed to check in and leave the car at the property until the room was ready 2 hours later. Check in was easy and convenient. The location was one block off the beach on North Ocean Blvd. A couple of parks and the beach were all within walking distance.
Stayed 1 night in Mar 2024
Response from Philip on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rebecca

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Philip on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room is clean but needs renovation in the future. Air conditioning is not enough especially in the afternoon.
Stayed 1 night in Mar 2024
Response from Philip on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

mark

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We didn’t see anyone at the property for help, which we did need. There’s a phone number which is just automated so not worth bothering with. The property looks a bit run down but the room was clean had everything you needed. Was quiet at night. Nothing special clean and tidy but very basic. Didn’t stop us from enjoying our stay.
Stayed 4 nights in Mar 2024
Response from Philip on 8 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Philip on 8 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Robert

Travelled with family
Liked: Amenities
Older facility needs some upgrades
Stayed 1 night in Feb 2024
Response from Philip on 1 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

caren

Travelled with family
Liked: Cleanliness, staff & service
Very much like old Florida close to restaurants and beach would stay again
Stayed 1 night in Feb 2024
Response from Philip on 8 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ira, Maryville

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Philip on 1 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jon

Liked: Cleanliness
Location
Stayed 1 night in Feb 2024
Response from Philip on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jennifer, Sherwood

Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The only reason to stay here is its location. Its run down n old but they try their best to have updated fixtures. Noone was there to check us in at noon. No one answers the phone when you arrive. You have to hunt down the cleaning guy. The rooms are laughable. Doir hits the toilet when you try to close it, large gaps where you can see the outdoors around the door, not secure at all. Fuxtures falling off wall. Plaster bubbling up from water leakage from aur conditioner. Its ok if you need a place to crash thats the cheapest on the beach. Probably actiall price should be $50 a night.
Stayed 1 night in Jan 2024
Response from Philip on 1 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Christina

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 2 beds for 3 guests and arrived to 1 bed with no one on the property to speak with at only 4 PM (they have no one on the property before 10 AM nor after 4 PM) I was left with the keys to this room and forced to make it work. I called the phone number left on a letter for me if I needed help (which I definitely needed) so called it about 3 or 4 times with time between just to have my calls forwarded and the person's voice mailbox unable to take voicemails. I felt very blindsided and was being tossed to Expedia to get this resolved while sitting in my car and having to ask family members 25 minutes away to take one of my guests for the night. My plans to leave the hotel and road trip back home being made even more complicated thanks to this hotels incapability to provide me the room I paid for and lack of professionalism and accountability. Booking here at this point, maybe you'll get lucky and the accomodations are what you need to at least sleep a single night, but you'll still end up with a room that has an AC that can't cool a room and a door that scrapes the toilet every time you try to open or close it. Even desperate measures are not enough for me to ever even THINK of putting myself at the mercy of this place again.
Stayed 1 night in Feb 2024
Response from Michael Hunt on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great small place with amazing relaxing area with full of palms and birds .. 4 stars is only because the office is never open and stuff not immediately available when you need them. Overall it’s good.
Stayed 3 nights in Feb 2024
Response from Philip on 1 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Cynthia M

Liked: Staff & service
Convenient
Stayed 3 nights in Jan 2024
Response from Philip on 1 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Ingrid C

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I was disappointed at the lack of communication from staff who did not respond to emails or calls and had no one in the office to answer questions. Also, room 14 needs a new bed, super uncomfortable. Convenient area close to beach, nice garden area. Not sure we'd go back.
Stayed 1 night in Feb 2024
Response from Philip on 1 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 1 night in Feb 2024
Response from Philip on 1 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They wouldn’t even answer the phone. Place is dirty
Stayed 1 night in Feb 2024
Response from Michael Hunt on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, but wouldn't recommend
We had a late check in, so we didnt see anyone at check in. They were great and left our key in the room for us, so no problem. Amazing location, right next to the beach/Hollywood bvld (1 building away from ocean). Space needs some work. Rooms have been updated with paint and new rugs, but need a deep clean and maintenance. Bathroom is very small and shower was tricky to operate. Good pressure, but water only out of 3 holes and it the shower head leaked and sprayed the back wall. No bathroom fan, so had to open window, which faced the courtyard...where people were (and I could see them, so I assume they could see in). People smoking weed in courtyard, snell drifted into our room. Lots of windows, but the blinds were missing the rods to close them. Saw 2 small, brown cockroaches in our room, along with other bugs. When we went to check out after 9 am, the office still wasnt open. Sent text to hotel staff about bugs, shower and blinds. Never got a response. Never saw a single hotel worker during our 1 night stay.
Stayed 1 night in Feb 2024
Response from Michael Hunt on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, staff & service
Office was not available at 10, but when they arrived they made the experience nice. Decent outside seating avaialble during the wait. Room was quaint and just a nice mile walk down the boardwalk to the Hollywood beach theater.
Stayed 1 night in Feb 2024
Response from Philip on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Patricia

Disliked: Property conditions & facilities
We paid in advance tr reserve a parking spot. On arrival there was NO PARKING AVAILABLE. HAD YO PATK ON YHE STREET AT AN EXTRA COST FOR 4 hours until finally someone left. Office not open at 5:30pm right up until next day when we checked out at 10am. Left 3 voicemails to management and an email with no response.
Stayed 1 night in Jan 2024
Response from Michael Hunt on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!