Bar (on property)

Reviews of Hotel Dello Ft Lauderdale Airport, Tapestry Collection by Hilton

3 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1024 reviews" "
Rating 8 - Good. 280 out of 1024 reviews" "
Rating 6 - Okay. 112 out of 1024 reviews" "
Rating 4 - Poor. 50 out of 1024 reviews" "
Rating 2 - Terrible. 72 out of 1024 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Myrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and clean.
Stayed 1 night in May 2024
Response from Front Office Manager on 27 May 2024
Thank you for sharing your experience. We are happy to hear that you enjoyed your stay eith us and found the Hotel clean. Again, thank you for the feedback and we look forward in accommodating you in the future.

10/10 Excellent

Britalli

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good attention, clean rooms!
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 27 May 2024
Thank you for your feedback. We're so happy you enjoyed the hotel and truly appreciate your business.

10/10 Excellent

Denise, Randleman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Clean, spacious, pleasant. Would stay here again!
Stayed 1 night in May 2024
Response from Jahaira Barreto (FOM) on 26 May 2024
Thank you for sharing your experience with us. We are so happy to hear that you enjoyed your stay, and found the Hotel Dello clean spacious and pleasant. And we look forward in accommodating you again in the future.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Manager on 26 May 2024
Thank you for sharing your experience with us. We're so happy to hear; you enjoyed your stay with us at the Hotel Dello and truly look forward in accommodating you again in the future.

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and very clean and comfortable.
Stayed 2 nights in May 2024
Response from Jahaira Barreto (FOM) on 26 May 2024
Thank you for your feedback. As we strive to deliver the best product and services to our guest, we're delighted to hear you enjoyed your stay, finding your sleeping room, clean spacious and comfortable. Again, thank you for sharing your experience and we truly look forward on accommodating you in the future.

10/10 Excellent

Carol, Riverview

Liked: Staff & service, property conditions & facilities
Room was clean, spacious and nicely designed. Really loved the room I stayed in.
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 24 May 2024
Thank you for the feedback. We're happy to hear that you enjoyed your stay with us, finding the room clean spacious and nicely designed. Again, thank you for the feedback, we truly can't wait to accommodate you in the future.

8/10 Good

Joseph

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Front Office Manager on 24 May 2024
Thank you for giving us the opportunity to accommodate you. And thank you for your feedback. Please, feel free to contact us directly if you have any questions, concern or you would like to speak about an Inconvenience encountered. Again, thank you for the feedback.

6/10 Okay

Richard

Stayed 1 night in Apr 2024
Response from Front Office Manager on 24 May 2024
Thank you for your feedback. On behalf of the entire team we want to apologize for not exceeding your expectations. Please, feel free contact us directly if you would like to speak with us about any inconvenience encountered.

10/10 Excellent

Mackenson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 23 May 2024
Thank you for your feedback. We're delighted to hear that you enjoyed your stay with us and truly look forward in accommodating you again.

8/10 Good

LaQuell

Liked: Cleanliness, amenities, property conditions & facilities
It's a very nice hotel. Quiet.. the room was clean. The front desk staff can be a little be friendly and welcoming.
Stayed 3 nights in May 2024
Response from Jahaira Barreto | FOM on 21 May 2024
Thank you for the feedback. We're happy to hear you found the room quiet and clean. But we regret to hear the staff at the desk was not that friendly or welcoming. We truly apologize for that. Please, be assured we will be addressing the matter so they we can better assist you and future guest.

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 21 May 2024
Thank you for sharing your experience with us and the community. We're so delighted to hear you enjoyed your stay and truly can't wait to accommodate you in the future.

8/10 Good

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight stay.
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 21 May 2024
Thank you sharing your experience with us. We truly appreciate your business and feedback given and we are so happy to hear you had a good stay. Please if there is anything you would like to address, feel free to contact us directly.

6/10 Okay

Antoinette

Liked: Cleanliness
I had a late check in so there was no parking and I had to park in the garage a little ways away when it was already late at night. Then the air conditioning was not working well. Then there was a dog barking in the early morning hours.
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 20 May 2024
On behalf of the entire team, we want to apologize for not exceeding your expectations. We're truly sorry to hear there was a dog barking disturbing you in the early morning and truly sorry to hear the AC in your sleeping room was not working properly. Please be assured we will be addressing the issue with the appropriate department to better assist you and future guest.

10/10 Excellent

Ismael

Good and clean respectful
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 20 May 2024
Thank you! We're truly appreciate your business and honest feedback and look forward to accommodating you in the future.

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 21 May 2024
Thank you for the feedback. Please if the is any inconvenience you would like to address feel free to contact us directly. Again, thank you for the feedback and we hope to accommodate you in the future.

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
We like the convenience to the airport
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 20 May 2024
Thank you so much for your business and honest feedback! We truly appreciate your business and can't wait to accommodate you in the future.

8/10 Good

Stephen

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 21 May 2024
Thanks for the feedback. As we strive to deliver, he best product and services to our guest, we truly appreciate your business and feedback given. Again, thank you and we truly hope to accommodate you in the future.

8/10 Good

Serena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning of the rooms could have been better Menu prices were extremely high
Stayed 4 nights in May 2024
Response from Jahaira Barreto | FOM on 20 May 2024
Thank you for your feedback. As we strive to deliver the best products and services to our guest, we so appreciate your business and the feedback provided. Please be assured your concerns will be address with the appropriate department to better assist you and future guest.

10/10 Excellent

Khoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 20 May 2024
Thank you for the positive feedback. We're so happy to hear you enjoyed your stay with us. Again, thanks for your positive feedback.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel. Staff was friendly and prompt for check-in and check-out. Rooms were clean and beds were comfortable. I would stay here again!
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 20 May 2024
Thanks for the feedback! We're happy to hear that you enjoyed your stay and found the property clean, with comfortable beds and friendly. Again, thank you for your business and honest feedback.

10/10 Excellent

Alecia

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 20 May 2024
Thank you for your positive feedback. We're delighted to hear you enjoyed your stay with us at the Hotel Dello.

10/10 Excellent

Charles, Newfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable prices, clean, and close to the airport.
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 16 May 2024
Thank you for sharing your experience. We're so happy to hear; you enjoyed your stay with us at the Hotel Dello and found the Hotel clean, and with reasonable prices. Again, thank you for your feedback and we look forward in accommodating you in the future.

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property very clean. My staff close to the airport.
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 16 May 2024
Thank you for your positive feedback. We're so delighted to hear that you found the property great and clean. As we strive to deliver the best product and service to our guest, we truly appreciate your business and honest feedback. Again, thank you for sharing your experience with us and the community and we truly can't wait to accommodate you in the future.

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 15 May 2024
Thank you for the feedback! we're happy to hear you enjoyed your stay with us at the Hotel Dello. Again, thank you for your feedback and we truly can't wait to accommodate you in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great value near the airport. Super clean. Very nice staff. Good parking.
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 14 May 2024
Thank you so much for sharing your experience with us. We're so happy to hear, you enjoyed your stay with us, and found the property cleaned with friendly staff. Again, Thank you so much for your business and honest feedback.

10/10 Excellent

Aura, Lawrenceville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice everything
Stayed 2 nights in May 2024
Response from Jahaira Barreto | FOM on 14 May 2024
Thank you so much for sharing your experience with us and the community. We're so happy to hear that you enjoyed your stay and found everything super nice. As we strive to deliver the best product and services to our guests, we enjoy hearing your positive feedback. Again, thank you for sharing your experience and we truly can't wait to accommodate you in the future.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 13 May 2024
Thank you for sharing your experience. As we strive to deliver the best service and products to our guest, we're delighted to hear that the staff was friendly and helpful during your stay with us at the Hotel Dello. Again, thank you for your business and positive Feedback.

8/10 Good

Delon G

Travelled with partner
There were homeless people sleeping on the front of the property
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 14 May 2024
Thank you for the feedback. We're truly sorry for the experience. Please be assured that we will address the matter with the appropriate department to better assist you and future guest. Again, thank you for the feedback.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property near the airport and cruise port.
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 12 May 2024
Thank you for taking the time to share your experience with us and the community. We're so happy to hear you enjoyed your stay and truly can't wait to accommodate you in the future. Again, thank you for the positive Feedback!

2/10 Terrible

Hilda

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel room was not clean. Parking was limited and outside area was all under construction.
Stayed 2 nights in May 2024
Response from Jahaira Barreto | FOM on 12 May 2024
Thank you for the feedback! Please accept our apologies for not exceeding your expectations. We're so sorry to hear your sleeping room was not cleaned. Please be assured that they will be addressing the matter with the appropriate department to better assist you and future guest. Again, thank you for the feedback.

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 12 May 2024
Thanks for the feedback and your business. Please if there is anything you would like to address, feel free to contact us directly.

6/10 Okay

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Expensive. Trouble with WiFi. Ate at on-site restaurant and automatically charged tip. Breakfast was not complimentary even after paying very high prices.
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 9 May 2024
Thanks for the feedback! On behalf of the entire team, please accept our apologies for not exceeding your expectations. As we strive to deliver the best service and products, we regret to hear, you were not satisfied with your stay. We truly apologize for any inconvenience encountered. Please be assured we will be addressing your concerns with the appropriate department to better assist you and future guest.

10/10 Excellent

Fednel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very comfortable safe and a lot to do near by
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 8 May 2024
Thank you for sharing your experience with us and the community. We're delighted to hear that you enjoyed your stay, feeling comfortable and safe. Again, thank you for your business and honest feedback and we hope to accommodate you in the future.

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked In but system was down Had to have a hotel person take us to our room…could not get a key to room Could not copy our cruise stuff for our trip !!! Asked for towels never got them…no coffee for the quests…
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 8 May 2024
Thank you for the feedback. On behalf of the team, we want to apologize for not exceeding your expectation. We are truly sorry for the inconvenience encountered due to the power outage and damage to the network as a result of the outage. Again, thank you for the feedback we truly appreciate your business and feedback, and we truly hope you give us another chance to change your experience in the future.

10/10 Excellent

Bruno, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in this area, DO NOT waste your time and money eating anywhere else. They have an excellent chef. had the best diner ever in this place. The service and staff reminded me of my home - South Africa. This was so far my best gathering experience in the United States.
Stayed 2 nights in Apr 2024
Response from Jahaira Barreto | FOM on 6 May 2024
Thank you so much for your positive review. We're so happy you decided to share your experience with us, and the community and we truly can't wait to welcome you again. Again, thank you for your business and honest feedback.

10/10 Excellent

Yamila

Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 22 May 2024
Thank you for sharing your experience with us. We're so happy to hear that you enjoyed your stay with us at the Hotel Dello and truly look forward in accommodating you in the future.

10/10 Excellent

Yousef

Stayed 1 night in Apr 2024
Response from Jahaira Barreto | FOM on 22 May 2024
Thank you for sharing your experience with us and the community. As we strive to deliver the best products and services to our guest, it delights us to hear you enjoyed your stay with us and truly look forward to accommodating to you in the future.

6/10 Okay

john

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was somewhat in disrepair. Bathroom faucet was broke and sprayed on counter.Toilet took several minutes to fill backup, cracked tile in the shower. Refrigerator didn’t close right and was not cold enough.
Stayed 1 night in May 2024
Response from Jahaira Barreto | FOM on 6 May 2024
Thank you for the feedback. And thank you for bringing this to our attention. As we strive to deliver the best products and service to our guest; we truly regret to hear we fell short. Please be assured that we will address all the concerns mention with the appropriate department to better serve you and future guest. Again, thank you for staying with us at the Hotel Dello and we hope to accommodate you in the future.

2/10 Terrible

Susan

Disliked: Property conditions & facilities
I had an incident with a self closing bathroom door and as a result crushed my finger. No Manager on site in evening. Staff on site weren't able to help me. Air conditioner was broken and stuck on 78 F. We didn't realize until after midnight when we started getting really hot. The Hotel was unable to fix it..
Stayed 1 night in Apr 2024
Response from Jahaira Barreto | FOM on 29 Apr 2024
Thank you for the feedback! On behalf of the entire team, we want to apologize for the inconvenience encountered. We are so sorry to hear, you got your finger crushed by the bathroom door, and truly sorry to hear, there was no AC in your room. Please, feel free to reach out to me at your earliest convenience so we can address this matter deeper. Again, we are truly sorry for the incident encountered and truly hope to accommodate you in the future.

10/10 Excellent

Rashel

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful experience during my stay here. The hotel felt very safe , and it was impeccably clean and comfortable. My room was great. The staff was exceptionally accommodating, and I appreciated the convenience of the snack area in the lobby where I could get in late-night snacks and charge them to my room. If I were to make a suggestion, it would be to consider increasing the hotel restaurant staffing levels on busy weekends. On a particularly bustling Saturday night, there was only one bartender handling drink orders and food requests, that made the service a bit slow. However, I must commend the restaurant for serving excellent food. Overall, it was a very pleasant stay, and I would definitely choose to stay here again, especially considering its convenient location just seconds away from the airport.
Response from Jahaira Barreto | FOM on 28 Apr 2024
Thank you so much for your positive feedback! As we strive to deliver the best service and products to our guest, we truly appreciate every honest feedback received, and we are delighted to hear you was satisfied with your stay and everyone was accommodating. Again, thank you for the feedback and we truly can't wait to accommodate you in the future.

10/10 Excellent

David Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jahaira Barreto | FOM on 28 Apr 2024
Thank you for the feedback! We're happy to hear you enjoyed your stay with us at the Hotel Dello and we truly can't wait to accommodate you again in the future.

10/10 Excellent

Rashel

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful experience during my stay here. The hotel felt very safe, and was impeccably clean and comfortable. My room was delightful, and I thoroughly enjoyed the amenities offered by the hotel. The staff was exceptionally friendly, and I appreciated the convenience of the snack area in the lobby where I could get late night snacks and charge them to my room. If I were to make a suggestion, it would be to consider increasing staffing levels on busy weekends. On a particularly bustling Saturday night, there was only one bartender handling drink orders and food requests. However, I must commend the restaurant for serving excellent food. Overall, it was a very pleasant stay, and I would definitely choose to stay here again, especially considering its convenient location just a few minutes away from the FLL airport.
Stayed 2 nights in Apr 2024
Response from Jahaira Barreto | FOM on 28 Apr 2024
Thank you so much for your business and honest feedback!

10/10 Excellent

Thelma K

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024
Response from Jahaira Barreto | FOM on 28 Apr 2024
Thank you for the positive feedback! We're delighted to hear; you enjoyed your stay with us at the Hotel Dello and truly can't wait to accommodate you in the future.

10/10 Excellent

AngelaladyJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. Mattress very comfortable. The customer service was excellent. Junior was very accommodating to our needs. Thank you to the entire staff. Room very clean and large. We will definitely stay here again.
Stayed 2 nights in Apr 2024
Response from Jahaira Barreto | FOM on 24 Apr 2024
Thank you so much for your business and positive feedback! We're so delighted to hear; you had a wonderful stay and found the property to your satisfaction. Again, thank you for staying with us at the Hotel Dello.

10/10 Excellent

Jacob

Stayed 2 nights in Apr 2024
Response from Jahaira Barreto | FOM on 14 May 2024
Thank you for the feedback! We are happy to hear you enjoyed your stay with us at the Hotel Dello and truly can't wait to accommodate you in the future. Again, thank you so much for the positive feedback.

10/10 Excellent

Bobby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room I stayed in , very nice!!
Stayed 1 night in Apr 2024
Response from Jahaira Barreto | FOM on 23 Apr 2024
Thank you so much for your business and honest feedback! We're delighted to hear; you enjoyed your room and stay. Again, thank you and we hope to accommodate you in the future.

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great for getting to the airport
Stayed 1 night in Apr 2024
Response from Jahaira Barreto | FOM on 22 Apr 2024
Thank you for the feedback! We're happy to hear you enjoyed your stay here at the Hotel Dello and truly can't wait to accommodate you in the future.

10/10 Excellent

Tasheika

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front deck were very friendly and attentive. She was able to make sure everyone felt welcome and appreciated.
Stayed 1 night in Apr 2024
Response from Jahaira Barreto | FOM on 22 Apr 2024
Thank you so much for your positive feedback! We're so delighted to hear the staff at the desk was friendly and attentive. We truly appreciate your business and honest feedback, and we truly hope to accommodate you in the future.

10/10 Excellent

iechia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for what we visited for. The staff was ok the rooms was clean didn't have enough towels for two people. but it was clean and that all that mattered.
Stayed 1 night in Apr 2024
Response from Jahaira Barreto | FOM on 22 Apr 2024
Thank you so much for your business and positive feedback! We're so happy to hear you found the property to your satisfaction. On another note, we are truly sorry your sleeping room did not have enough towels. Please be assured we will address this with the appropriate department to better serve you and future guest. Again, thank you for your feedback and we hope to accommodate you in the future.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean nice staff at desk. Great pool
Stayed 1 night in Apr 2024
Response from Jahaira Barreto | FOM on 22 Apr 2024
Thanks for the positive feedback! We're so happy to hear you enjoyed your stay with us at the Hotel Dello. As we strive to deliver the best service to our guest, we, delight when we hear; the staff was nice to our guest and guest departed with a good experience. Again, thank you for the feedback and we hope to accommodate you in the future.