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Reviews of Hampton Inn Ft. Lauderdale-Cypress Creek

2.5 out of 5
Hampton Inn Ft. Lauderdale-Cypress Creek
720 E Cypress Creek Road, Oakland Park, FL

Reviews

7.8

Good

Rating 10 - Excellent. 369 out of 1002 reviews" "
Rating 8 - Good. 333 out of 1002 reviews" "
Rating 6 - Okay. 157 out of 1002 reviews" "
Rating 4 - Poor. 84 out of 1002 reviews" "
Rating 2 - Terrible. 59 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kenia, Elizabeth

Travelled with family
Disliked: Amenities
The property location is convenient , however I did not like that we requested our room to be clean after our second day, the sheets were not changed only our towels. The food was good. I love the sausage they serve on Saturday. The sausage patties are not so good.
Stayed 3 nights in May 2024
Response from Joel on 15 May 2024
Thank you for staying with us and thank you for your feedback. I am sorry that this happened during your stay. Full cleanings where we change the sheets of your bed are done by request or automatically on the 4th day of a 5 night or more consecutive reservation. We hope to see you again in the future!

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good distance to shopping centers and plazas
Stayed 1 night in May 2024
Response from Joel P. on 12 May 2024
Thank you for staying with us. We hope to see you again in the future.

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Apr 2024
Response from Joel P. on 15 May 2024
Thank you for staying with us and thank you for your feedback. We hope to see you again in the future!

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and staff! Fantastic breakfast. Would absolutely recommend!
Stayed 1 night in May 2024
Response from Joel P. on 7 May 2024
Thank you for staying with us we hope to see you again in the future.

8/10 Good

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was nice and clean friendly staff good customer service at the front desk
Stayed 7 nights in Apr 2024
Response from Joel P. on 1 May 2024
Thank you for staying with us. We hope to see you again in the future!

10/10 Excellent

Anna

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. Breakfast was great.
Stayed 2 nights in Apr 2024
Response from Joel on 12 May 2024
Thank you for staying with us. We hope to see you again in the future.

10/10 Excellent

Sergiy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean room
Stayed 1 night in Apr 2024
Response from Joel P. on 28 Apr 2024
Thank you for staying with us we hope to see you again in the future.

4/10 Poor

mike

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Joel P. on 26 Apr 2024
I am sorry that you did not enjoy your stay with us. Please let us know what we could have done better.

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
The service by the people is very good.
Stayed 1 night in Apr 2024
Response from Joel P. on 26 Apr 2024
Thank you for staying with us we hope to see you again in the future.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money, ideally located in proximity to restaurant, shopping and entertainment.
Stayed 2 nights in Apr 2024
Response from Joel P. on 26 Apr 2024
Thank you for staying with us we hope to see you again in the future.

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king size room is on the small side. The property was recently renovated which is nice. The pool area is nice. Check in time is 3pm and a king room was not ready for us until 45 minutes later.
Stayed 2 nights in Apr 2024
Response from Joel P. on 26 Apr 2024
Thank you for staying with us we hope to see you again in the future.

10/10 Excellent

SasiKanth

Stayed 1 night in Apr 2024
Response from Joel P. on 7 May 2024
Thank you for staying with us we hope to see you again in the future.

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast, hotel met my needs and requirements for the visit, a good price point.
Stayed 4 nights in Apr 2024
Response from Joel P. on 21 Apr 2024
Thank you for staying with us we hope to see you again in the future.

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Joel P. on 10 Apr 2024
Thank you for staying with us we hope to see you again in the future!

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness
The property was average, not bad not great, decent place to stay
Stayed 2 nights in Apr 2024
Response from Joel P. on 10 Apr 2024
Thank you for your comments! Let us know how we could have made your stay better!

10/10 Excellent

Angel, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front desk employees are the best. Great customer service skill.
Stayed 2 nights in Apr 2024
Response from Joel P. on 10 Apr 2024
Thank you for staying with us we hope to see you again in the future!

6/10 Okay

Kayana

Travelled with family
A good place for a quick stay. Dont expect anything too fancy but still good value for the buck.
Stayed 2 nights in Apr 2024
Response from Joel P. on 10 Apr 2024
Thank you for your comments! Let us know how we could have made your stay better!

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice rooms and a very good free breakfast
Stayed 1 night in Apr 2024
Response from Joel P. on 10 Apr 2024
Thank you for staying with us we hope to see you again in the future!

6/10 Okay

Manuel

Liked: Property conditions & facilities
?
Stayed 1 night in Apr 2024
Response from Joel P. on 10 Apr 2024
I hope you enjoyed your stay. Please let us know how we could have made it better. Thank you.

10/10 Excellent

Courtney

Stayed 2 nights in Mar 2024
Response from Joel P. on 26 Apr 2024
Thank you for staying with us we hope to see you again in the future.

10/10 Excellent

Robert

Travelled with partner
Good value for the price compared to downtown Ft Lauderdale.
Stayed 1 night in Mar 2024
Response from Joel P. on 10 Apr 2024
Thank you for staying with us we hope to see you again in the future!

8/10 Good

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel but clean. Breakfast decent.
Stayed 1 night in Mar 2024
Response from Joel P. on 29 Mar 2024
Thank you for staying with us. We hope to see you again in the future.

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities
The king size bed was reserved, but no longer available. Room had very, very dirty carpet and smelled of urine, as did one bed, so I slept on the other. Room had dirty towel from previous guest hanging on bathroom door
Stayed 1 night in Mar 2024
Response from Joel P. on 28 Mar 2024
Paul, I do apologize for the negative experience you had with us. We look to make sure that every guest we host has a great stay, but we obviously did not achieve that with you. I thank you for your feedback and I will be following up with our management in order to find out where we went wrong on our end. Thank you.

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Mar 2024
Response from Joel on 27 Mar 2024
Thank you for staying with us. We hope to see you again in the future!

10/10 Excellent

Shane

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Joel on 17 Mar 2024
Thank you for staying with us. We hope you enjoyed your time with us!

10/10 Excellent

Antoine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My main issue was the tv. Was not able to connect to internet or steam from mobile device
Stayed 2 nights in Feb 2024
Response from Joel P. on 15 Mar 2024
Thank you for staying with us. I know that the tv was not to your satisfaction. I do hope you enjoyed the rest of your stay.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Joel P. on 10 Mar 2024
Thank you for staying with us we hope to see you again in the future.

10/10 Excellent

guerline

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Joel P. on 6 Mar 2024
Thank you for staying with us we hope to see you again in the future.

10/10 Excellent

Tassie

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location shopping and dining options is endless I highly recommend.
Stayed 2 nights in Feb 2024
Response from Joel P. on 3 Mar 2024
Thank you for your kind words we hope to see you again in the future.

6/10 Okay

Tyler

Stayed 2 nights in Feb 2024
Response from Joel P. on 3 Mar 2024
Thank you for staying with us. Please let us know what we could have done to better your stay. Thank you we hope to see you again in the future.

10/10 Excellent

FRED

Liked: Cleanliness, staff & service
property was good and price reasonable
Stayed 1 night in Dec 2023
Response from Joel P. on 27 Feb 2024
Thank you for your kind words I do hope we get to see you again in the future.

10/10 Excellent

Fior

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleam.
Stayed 1 night in Feb 2024
Response from Joel P. on 27 Feb 2024
Thank you for your kind words I do hope we get to see you again in the future.

8/10 Good

Mylinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a comfortable stay overnight before our cruise
Stayed 1 night in Feb 2024
Response from Joel P. on 27 Feb 2024
Thank you for your kind words we do hope to see you again in the future.

2/10 Terrible

Thomas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The people are nice, but the facility is very understaffed and undersupplied. I spent a week there and the room was not serviced once. I was expected to use two towel for a week. It was also over-priced compared to other hotels. Do not stay more than one night, or bring your own supplies.
Stayed 3 nights in Feb 2024
Response from Joel P. on 27 Feb 2024
I am sorry to hear that you did not enjoy your stay with us. I thank you for your feedback and please reach out to let us know how we can make it right.

4/10 Poor

Alex

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were not clean. Hair on sheets, bathrooms and floors were not cleaned. Changed rooms and it was the same...
Stayed 2 nights in Feb 2024
Response from Joel P. on 17 Feb 2024
I am sorry to see that you had problems in the rooms that you had stayed in with us. Thank you for taking the time to provide us with your feedback we will be addressing the issue with our housekeeping team.

10/10 Excellent

Savannah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Joel P. on 14 Feb 2024
Thank you for staying with us we hope to see you again in the future.

8/10 Good

Sean

Stayed 3 nights in Feb 2024
Response from Joel P. on 14 Feb 2024
Thank you for staying with us we hope to see you again in the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2024
Response from Joel P. on 7 Feb 2024
Thank you for staying with us!

8/10 Good

Brendan, Ottawa

Stayed 1 night in Feb 2024
Response from Joel P. on 22 Mar 2024
Thank you for staying with us. We hope to see you again in the future.

6/10 Okay

Stacie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The room was very dated and extremely small. I expected more for over $200 a night.
Stayed 1 night in Feb 2024
Response from Joel P. on 5 Feb 2024
I do apologize that our rooms did not accommodate your needs. I do hope that we served you properly throughout your stay. Thank you for staying with us and I do hope to see you again in the future.

10/10 Excellent

Kristin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Joel P. on 4 Feb 2024
Thank you for staying with us. We hope to see you again in the future.

4/10 Poor

Philip

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Joel P. on 31 Jan 2024
I sorry to see the low rating please any feedback would be greatly appreciated.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
This Hampton Inn was conveniently located right off the interstate and close to ocean beaches. The hotel is clean. Nice variety of breakfast items every morning. But the most important attribute, to me, was the friendly and courteous staff, from the front desk to the breakfast room staff and the cleaning staff. Thank you for a very pleasant visit.
Stayed 7 nights in Jan 2024
Response from Joel P. on 31 Jan 2024
Thank you for your kind words we look forward to seeing you again in the future.

10/10 Excellent

Andrew A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jan 2024
Response from Joel P. on 28 Jan 2024
Thank you for staying with us. We hope to see you again in the future.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Joel P. on 28 Jan 2024
Please let us know what we could have done to make your stay better have a great day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Joel P. on 21 Jan 2024
Thank you for staying with us we hope to see you again in the future.

10/10 Excellent

Carley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Laid back and not crazy busy. Super friendly and helpful staff
Stayed 4 nights in Jan 2024
Response from Joel P. on 20 Jan 2024
Thank you for your kind words we hope to see you again in the future!

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Joel P. on 20 Jan 2024
We hope to see you again!!

10/10 Excellent

Robert

Stayed 1 night in Jan 2024
Response from Joel P. on 4 Feb 2024
Thank you for staying with us. We hope to see you again in the future.

6/10 Okay

JORGE ALBERTO

Business traveller
Liked: Staff & service
Pros: The best of the hotel is the great staff, always very helpful and attentive. Average breakfast. Wide room. Cons: Gym is very small, a kind of one-person room. The room was apparently clean, but looking below the bed the reality showed up. Besides, the carpet was stinky. Breakfast wasn’t varied but good enough however for a short stay.
Stayed 5 nights in Jan 2024
Response from Joel P. on 16 Jan 2024
I happy to hear that you had a good experience with our staff. I do hope to see you in the future where we can ensure that you standards are met.