Beach nearby, scuba diving, sailing, motor boating

Reviews of Bahia Mar Ft. Lauderdale Beach- a DoubleTree by Hilton Hotel

4.5 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 335 out of 1002 reviews" "
Rating 8 - Good. 232 out of 1002 reviews" "
Rating 6 - Okay. 169 out of 1002 reviews" "
Rating 4 - Poor. 119 out of 1002 reviews" "
Rating 2 - Terrible. 147 out of 1002 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

William

Liked: Staff & service
Stayed 2 nights in May 2024

2/10 Terrible

Jayne

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like this was the worst hotel I've ever stayed at. Rude employees, not easy to move around hotel with a stroller. Got zero sleep both nights I stayed here. First night we had a party of grown men screaming and banging on our door, Second night we slept in a room with broken AC I was dying. Miserable experience.
Stayed 1 night in Jan 2024
Response from Olivia on 20 May 2024
We apologize for the inconvenience you experienced during your stay at our hotel. Your feedback is invaluable to us as we strive to continuously improve our services and facilities.We acknowledge your concerns regarding the need for repairs. We regret to hear about the issues you encountered with the group of men disrupting you as well as the broken A/C. Rest assured, we are addressing this issue with our maintenance team to ensure they are promptly resolved.Once again, we apologize for any shortcomings during your stay and appreciate your feedback. We hope you will consider giving us another opportunity to exceed your expectations in the future. If you have any further concerns, please do not hesitate to contact our management team directly. Thank you for choosing our hotel.

6/10 Okay

FAHIM A EL

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bath room sink will not drain, carpet old, parking expensive and unsecured surface lot
Stayed 2 nights in May 2024
Response from Olivia on 20 May 2024
We apologize for the inconvenience you experienced during your stay at our hotel. Your feedback is invaluable to us as we strive to continuously improve our services and facilities.We acknowledge your concerns regarding the need for repairs as our parking. We regret to hear about the issues you encountered with the sink drain, carpet, and the parking. Rest assured, we are addressing this issue with our maintenance team and parking company to ensure they are promptly resolved.Once again, we apologize for any shortcomings during your stay and appreciate your feedback. We hope you will consider giving us another opportunity to exceed your expectations in the future. If you have any further concerns, please do not hesitate to contact our management team directly. Thank you for choosing our hotel.

2/10 Terrible

Alexis

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
It's not as it looks in the photos
Stayed 1 night in May 2024
Response from Olivia on 20 May 2024
We apologize for the inconvenience you experienced during your stay at our hotel. Your feedback is invaluable to us as we strive to continuously improve our services and facilities.We acknowledge your concerns regarding how our property looks online versus how it is in real life. Once again, we apologize for any shortcomings during your stay and appreciate your feedback. We hope you will consider giving us another opportunity to exceed your expectations in the future. If you have any further concerns, please do not hesitate to contact our management team directly. Thank you for choosing our hotel.

4/10 Poor

Eduardo

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled bad like a mold smell. Didn't like it at all.
Stayed 1 night in May 2024
Response from Olivia on 20 May 2024
We apologize for the inconvenience you experienced during your stay at our hotel. Your feedback is invaluable to us as we strive to continuously improve our services and facilities.We acknowledge your concerns regarding the smell of the room. We regret to hear about the issues you encountered with that smell. Rest assured, we are addressing this issue with our maintenance team to ensure they are promptly resolved.Once again, we apologize for any shortcomings during your stay and appreciate your feedback. We hope you will consider giving us another opportunity to exceed your expectations in the future. If you have any further concerns, please do not hesitate to contact our management team directly. Thank you for choosing our hotel.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
It’s a beachfront hotel so it has that beach where in tear on it. The gentleman at the poolside bar doing outstanding job of circulating around the pool and getting Drink orders and bringing menus for food.
Stayed 4 nights in Apr 2024
Response from The Bahia Mar Leadership Team. on 15 May 2024
Thank you for your 5-star review rating! We will be sure to share your review with the rest of our team.

10/10 Excellent

Bill

Great location
Stayed 1 night in Apr 2024
Response from T on 15 May 2024
Hi Bill, thank you for your kind review. I’m so happy to hear that our tour surpassed your expectations.

10/10 Excellent

C hummingbirdlove

Liked: Cleanliness, staff & service, property conditions & facilities
The view of the Ocean sold this hotel. The rooms were clean & amazing
Stayed 3 nights in May 2024
Response from Bahia Mar Management on 10 May 2024
Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with our product/service.

10/10 Excellent

Joan, Kingston

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoying walking the strip to various restaurants
Stayed 3 nights in Apr 2024
Response from Bahia Mar Management on 10 May 2024
Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with our product/service.

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sishena on 5 May 2024
Dear Latisha,Thank you for taking the time to provide us with your feedback. We are delighted to hear that we left a positive impression. We strive to provide exceptional service, and a memorial experience for you.We greatly appreciate your feedback as it helps us recognize and celebrate the efforts of our team.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Bahia Mar Management on 4 May 2024
Thank you for sharing your 4-star review! We appreciate your feedback and are delighted to hear that you enjoyed your experience with us. If there are any specific areas where we can improve, please feel free to let us know. We look forward to serving you again!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the rooftop pool and Janina (not sure if I spelled right…bartender at the hotel bar) , she’s amazing and made our stay extra special!
Stayed 1 night in Apr 2024
Response from Sishena on 29 Apr 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you enjoyed our rooftop pool, and we will definitely pass along your kind words to Geanina. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.

10/10 Excellent

Cleo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and upscale property. Much more than i expected
Stayed 1 night in Apr 2024
Response from Sishena on 29 Apr 2024
Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We're delighted to hear that you love our location and our property.We truly appreciate your choosing to stay with us, and we hope that you will return soon!

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Bahia Mar is a very well located hotel, it has a nice pool area and acces to the beach, which is just across the road. We had bad luck with our room, first we were checked in into a room that was not ready, then we were changed to another. Out of our 3 night stay, our room was not made on 2 days.
Stayed 3 nights in Apr 2024
Response from Sishena on 24 Apr 2024
We appreciate your feedback, an email was sent to you. Please let us know when you are available to speak.

2/10 Terrible

Ayaz

Stayed 2 nights in Apr 2024
Response from Bahia Mar Leadership Team on 24 Apr 2024
Dear Ayaz,Thank you for your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We strive to provide our customers with the highest level of satisfaction and it seems we fell short in your case.We would greatly appreciate it if you could provide more details about the issues you encountered during your stay. This will help us address any shortcomings and improve our services.Please know that your feedback is extremely valuable to us and we will do our best to ensure that your next experience with us is a positive one.

10/10 Excellent

Lifeng

Stayed 2 nights in Apr 2024
Response from Bahia Mar Management on 10 May 2024
Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with our product/service.

2/10 Terrible

Lauren

Disliked: Cleanliness, property conditions & facilities
Smelt horrible like mold. Dirty. Unkept
Stayed 2 nights in Apr 2024
Response from Bahia Mar Leadership Team on 16 Apr 2024
I sincerely apologize for the inconvenience you’ve experienced. We strive to provide our guests with a comfortable and pleasant stay, and it’s clear we fell short in this instance. Please know that your feedback is extremely valuable to us, and we will use it to make necessary improvements. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service!
Stayed 1 night in Apr 2024
Response from Sishena on 14 Apr 2024
Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words and are delighted to hear about the positive experience you had with our staff during your recent stay.We will ensure that your feedback is shared with our team and the management as well. Once again, thank you for choosing Bahia Mar, and we look forward to welcoming you back for another memorable stay.

10/10 Excellent

Jennifer Ann

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 3 nights in Apr 2024
Response from Bahia Mar Management on 13 Apr 2024
Thank you for the positive feedback.

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities
..
Stayed 3 nights in Apr 2024
Response from Sishena on 11 Apr 2024
Thank you for taking the time to share your recent experience at our hotel. Providing exceptional service is our top priority, and it's always rewarding to receive such positive feedback.

8/10 Good

dianne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms and halls had a unusual smell
Stayed 1 night in Mar 2024
Response from Sishena on 11 Apr 2024
Thank you for taking the time to share your recent experience at our hotel. We apologize that you have experienced an unusual smell in the hall. We will ensure to bring this matter to our engineering team. Providing exceptional service is our top priority, and it's always a pleasure to receive feedback from our guests.

8/10 Good

Ilya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok, elevators are slower than it should.
Stayed 5 nights in Mar 2024
Response from Sishena on 11 Apr 2024
Thank you for taking the time to share your recent experience at our hotel. We apologize for the inconvenience and will be sure to follow up with our Engineering team to look into this matter. Providing exceptional service is our top priority, and it's always a pleasure to receive such feedback.

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Sishena on 11 Apr 2024
Thank you for taking the time to share your recent experience at our hotel. We apologize for the any inconveniences you may have encountered during your stay. Providing exceptional service is our top priority, and it's always a pleasure to receive such feedback.

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property been coming for years
Stayed 4 nights in Mar 2024
Response from Bahia Mar Leadership Team on 3 Apr 2024
Thank you for your kind words! We truly appreciate your positive review. We are looking forward to your next visit.

10/10 Excellent

Donald

Stayed 1 night in Mar 2024
Response from Bahia Mar Leadership Team on 16 Apr 2024
Thank you for your kind words and positive feedback. We’re thrilled to hear that you had a good experience. Your satisfaction is our top priority, and it’s wonderful to know that we were able to meet your expectations. We look forward to serving you again in the future!

8/10 Good

Ethan

Stayed 4 nights in Mar 2024
Response from Sishena on 15 Apr 2024
Thank you for taking the time to give us a feedback. We hope to see you back again, soon!

2/10 Terrible

Felisha

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Had to pay Parking even with a handicap permit
Stayed 1 night in Mar 2024
Response from Bahia Mar Leadership Team on 3 Apr 2024
Dear Felisha, thank you for your feedback. While I do understand the inconvenience this may have caused, please note that private premises does charge for parking. However, we can always do our best to accommodate your request.

6/10 Okay

Nicholas Avery

Disliked: Staff & service
Stayed 5 nights in Mar 2024
Response from Bahia Mar Leadership Team on 3 Apr 2024
We’re glad that you were satisfied with your stay and would love to hear some additional feedback about how we could improve our service even more.”.

8/10 Good

stephen

Liked: Cleanliness, property conditions & facilities
Beach access easy with walkbridge
Stayed 7 nights in Dec 2023
Response from Management Team on 21 Mar 2024
Thank you for the feedback. We look forward to the opportunity to serve you again soon!

10/10 Excellent

Constance, Bethesda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we were there during college spring break our hotel wasn’t quite as busy with spring breakers as some of the other hotels close by which made it nice, even though I was traveling with two college spring breakers. We were near all the action without being right it. We loved our location and easy access to the beach with a little bridge that crossed A1A. We could walk to lots of great little restaurants right along the strip. We had a great little deli market on the corner of our hotel. One night we were able to take a water taxi all throughout the intercoastal with on and off stops and we were able to get on it right near our hotel. Very enjoyable stay, we will be back.
Stayed 4 nights in Mar 2024
Response from Management Team on 22 Mar 2024
Thank you for your kind words and staying with us! We look forward to hosting you again soon.

8/10 Good

Hannah

Stayed 4 nights in Mar 2024
Response from Management Team on 22 Mar 2024
Thank you for staying with us. We look forward to seeing you again soon!

10/10 Excellent

Giuliano M, Red Bank

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean, Staff was very helpful, Food was great, Great amenities
Stayed 4 nights in Mar 2024
Response from Management Team on 22 Mar 2024
Thank you for staying with us and your feedback. We look forward to seeing you again soon!

8/10 Good

Glenda

Stayed 4 nights in Mar 2024
Response from Bahia Mar Leadership Team on 3 Apr 2024
Thank you so much for the High Review!

4/10 Poor

Lori

Travelled with family
Overpriced and outdated. Good location for beach access. Staff friendliness was hit or miss, slow elevators
Stayed 2 nights in Mar 2024
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!

8/10 Good

Gerald, Gatineau

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from Sishena on 9 Mar 2024
Thank you for the wonderful feedback! please come back and see us again, soon!

10/10 Excellent

Cola

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had accommodating staff and a beautiful hotel. The beach access was perfect.
Stayed 1 night in Mar 2024
Response from Sishena on 6 Mar 2024
Thank you for taking the time to share your recent experience at our hotel. We are delighted to hear that you enjoyed your stay.

2/10 Terrible

Gilkleber

Disliked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!

8/10 Good

Michele

Travelled with partner
Liked: Staff & service
The stay started off on the wrong foot, we had paid for a room with an ocean view in the main (newer) building. When we arrived we were told there was none of those left and the gentleman at the front desk was great, he assured us if we went back in the morning, the manager would have us moved. He even gave us free breakfast for our whole stay. The manager in the morning did have us moved and it was MUCH better. The previous room had a leaking AC unit and was in the older part of the building which is run down. The staff the entire time was awesome! Gave us recommendations for bars and places for dinner. Overall the stay was great and the employees made it a great experience, everyone was kind, accommodating and awesome!
Stayed 6 nights in Feb 2024
Response from Sishena on 6 Mar 2024
Thank you for taking the time to share your recent experience at our hotel. As a valued guest, your feedback is of utmost importance to us, and we sincerely apologize for the inconveniences you encountered on your first night.On a positive note, we are delighted to hear that you were able to move into another room and out staff was accommodating. Providing exceptional service is at the core of what we do, and it is gratifying to know that our team left a positive impression during your stay.

10/10 Excellent

Kathleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & affordable
Stayed 1 night in Feb 2024
Response from Sishena on 6 Mar 2024
Thank you for your feedback, providing exceptional service is at the core of what we do, and it is gratifying to know that our housekeeping team has left a positive impression during your stay. Come back and see us again, soon!

4/10 Poor

Edward

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We were given a room in the 1st floor portion of the low rise building, the perfume fragrance in the hallway was overwhelming. Our room had several areas of water damage in the exterior facing wall and in the bathroom. The walls of the room are paper thin so much that I could hear guests in adjoining rooms closing and opening their suitcases. For the price we definitely expected a much better experience.
Stayed 3 nights in Feb 2024
Response from Sishena on 9 Mar 2024
thank you for your feedback. We apologize for any incontinences that may have caused during your stay. We will pass this along to our management team and be sure that the room that you were in will be corrected for the next guest.

4/10 Poor

Katrina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
They are trying so I appreciated that. The complimentary drinks were a nice touch but how complimentary are they when you are parings a resort fee? My room Marina Wing was musty and just felt old. The free bikes were unsafe - lose seats - broken bells. Parking was not included but rather cost another $45. The staff were very friendly and the beach was lovely and the decor in the main tower was nice but aI wouldn’t go back. Hilton overcharged and under delivered at this property.
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!

8/10 Good

Glenda

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for staying with us. We look forward to seeing you again soon!

6/10 Okay

Alexis C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice - room was a bit musty
Stayed 2 nights in Feb 2024
Response from Sishena on 9 Mar 2024
Thank you for your feedback. We will share your positive comment to our team as well as the way the room feels.

10/10 Excellent

felix d

Travelled with family
Liked: Room comfort
Stayed 1 night in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for staying with us. We look forward to seeing you again soon!

6/10 Okay

Tracy

Travelled with family
Liked: Amenities
A bit outdated. Shower in the rooms didn't work properly. For the price i would have expexted better.
Stayed 2 nights in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel apparently does not have adjoining rooms in the tower. The hotel has a rundown 2 story hotel. Ensure you are staying in the multiple story building only.
Stayed 2 nights in Feb 2024
Response from Sishena on 9 Mar 2024
Thank you for your feedback. Yes, unfortunately our tower rooms do not have connecting rooms. Our Marina buildings do.

6/10 Okay

Kathleen

Travelled with partner
The property was nice and near lots of restaurants and bars
Stayed 6 nights in Feb 2024
Response from Sishena on 9 Mar 2024
Thank you for your feedback. We are very close to many restaurants and bars, not to mention the water taxi. We hope that your stay was a wonderful one. Please come back and see us again.

6/10 Okay

Maurice

Business traveller
Liked: Room comfort
Multiple buildings of different ages, the old one doesn’t deserve the same star rating as the main one, I had the luck of being in the main building but Elevators are the worst, All three were active but I’ve never taken so long to reach my destination.
Stayed 6 nights in Feb 2024
Response from Sishena on 9 Mar 2024
We regret to learn about the issues you experienced with your stay. Your comfort is our top priority, and it is disheartening to hear that you had difficulties with the elevator. Please accept our sincerest apologies for any discomfort this may have caused. We have alerted our maintenance team to promptly address your concerns to ensure that future guests do not encounter similar challenges.Thank you once again for sharing your feedback, and please do not hesitate to reach out if there is anything further, we can assist you with.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent value
Stayed 5 nights in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for staying with us. We look forward to seeing you again soon!

6/10 Okay

Matthew

Business traveller
Staff needs to do a better job checking people into their rooms.
Stayed 3 nights in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!