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Reviews of Artrageous on the river By RocketStay

3.5 out of 5
Artrageous on the river By RocketStay
601 N Rio Vista Boulevard, Fort Lauderdale, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 124 out of 217 reviews" "
Rating 8 - Good. 39 out of 217 reviews" "
Rating 6 - Okay. 15 out of 217 reviews" "
Rating 4 - Poor. 15 out of 217 reviews" "
Rating 2 - Terrible. 24 out of 217 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nick

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Did not stay at this property due to lack of communication, property was very damaged and destroyed, and rooms (after seeing into room at-a-glance) before ever checking in. Noticed it was as damaged as well as rest of property was. Tried to cancel and was denied even though was way before check in time of 4pm local time. Contacted Expedia due property management refused to speak to me and was told need to wait 72hrs for response and nothing happened for entire time of stay therefore no refund given. Expedia said nothing they could do would need to call property which I explained was the whole issue no one there and number provided was getting no response. NOT SATISFIED with how this company treats customers who pay ahead and DON’T receive what they pay for!!!!
Stayed 4 nights in Apr 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, property conditions & facilities
First impressions were very underwhelming considering the beautiful homes and luxury apartments that surround the property. The property itself is lacking in landscaping and there was really nothing appealing about the looks of the building or property. The 2 bedroom unit that we stayed in was immaculately clean, but you can tell that it is an older building with no glitz or glam. The window blinds were falling off or just completely missing on most of the windows. The bathroom layout was awkward being shared between the 2 bedrooms, and the shower curtain did nothing to help keep the water in the shower, so every morning we ended up cleaning up puddles of water. The kitchen is not stocked at all. If you are hoping to cook any sort of meal, you will need to provide all of the necessary ingredients, and the cookware itself was lacking. I was also surprised to see that there were no cleaning products or garbage bags left for us to use. That being said, the location of this apartment is EVERYTHING! If you can get over the no frills apartment, and are looking for a place that is close to all of the action, this is it! The apartment is located across the river on the opposite side of Las Olas Blvd. You will see all of the boats and yachts sail by, but you don’t have to deal with the craziness (or the price) of being directly on Las Olas. Everything is within a walkable distance. Hands down, we would absolutely stay here again!!
Stayed 8 nights in Apr 2024
Response from Jason on 25 Apr 2024
Thank you for leaving us this wonderful review Nicole. It is rewarding to know that you had a great stay with us. Though you still had few disappointment. We deeply appreciate your awesome feedback on our amenities, service and all the other things we have to offer. Your review is what keeps us seeking an extra mile to make every experience memorable for our guest. We will definitely strive to do our best to provide our guests needs and with an excellent experience. We look forward on having you again soon!

10/10 Excellent

Vincent

Liked: Amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024
Response from Jason on 25 Apr 2024
This review made our day Vincent! We're happy to know that you loved our clean place and you had a decent stay. Thank you for giving us a perfect score. We definitely look forward to hosting you again Vincent!

2/10 Terrible

Yurii, Brooklyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Per the email instructions, we arrived at the property. Upon entering the rental there was no furniture in the apartment! Called the property, they kept on directing us to other rooms that were already occupied with other guests. Our parking spot was never guaranteed! We had to constantly call them to assign us a new spot ( because someone was parked in ours ). The place is extremely outdated! Would not recommend
Stayed 4 nights in Mar 2024
Response from Jason on 25 Apr 2024
Sorry to hear that you had some issues regarding your stay with us Yurii, this is not the experience we want you to have and as you can see on other of our reviews this never happens before. Upon further investigation and photos of the building you got the wrong one, so we resent the address then you were able to find the correct building. Apology for the parking spot guest/ Tenant had their own designated parking space. While looking for this owner we sent you an alternative space and this was resolved. Please know that we are doing our best in improving our service and providing the best accommodation for our guest satisfaction. We are always here to help and assist. Thank you for choosing us.

2/10 Terrible

Tim

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Pics made it looks much nicer than it actually was. Shower was disgusting with hair on the wall and drain. Water was yellow in the shower.
Stayed 1 night in Mar 2024
Response from Jason on 25 Apr 2024
HI Tim, Apology for the inconvenience that cause you, Hope you could just have reach us so we could have offered to rectify your concern, Rest assured that we have taken note of the reported issue. We do apologize that your overall experience is less than ideal and we hope that you give us a chance to share a more positive experience in the future.

10/10 Excellent

Ewelina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Walked the river and ended up at Las Olas Blvd and all the bars and restaurants. Super cute!
Stayed 1 night in Mar 2024
Response from Jason on 25 Apr 2024
What a pleasure reading such a beautiful review Ewelina. I am thrilled you have enjoyed your stay with us. We always strive to take an extra step to make out of each stay a truly memorable and wow experience. We're happy to hear that you had one. We hope to have you back in the future Ewelina. Thank you so much for choosing us!

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
The stay was peacefully and I’d recommend to others. Definitely will be back!
Response from Jason on 25 Apr 2024
Thank you for your awesome feedback Patrick. Glad you enjoyed your stay. It's indeed a great pleasure to provide a suitable place in a great location for our wonderful guests. Thank you for recommending us. We look forward to the opportunity to welcome you again in the future.

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Huge space for a great price. Great area. Wish the water pressure in the bath room was better. But it has everything you need to feel comfortable and enjoy your time in FLL
Stayed 4 nights in Feb 2024

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
It was peaceful serene and very livable. I simply suggest proper kitchenware.
Stayed 2 nights in Jan 2024

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at many places in the Fort Lauderdale area over the years, and there are many choices. This place is one of my favorite spots. I give it a five star rating and I will stay here many times.
Stayed 3 nights in Feb 2024

8/10 Good

Reuben

Business traveller
Liked: Cleanliness, room comfort
Nice Stay
My stay was nice. The kitchen made it worth the while.
Stayed 3 nights in Feb 2024

2/10 Terrible

Aniesa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Alex

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Deborah

Liked: Cleanliness, room comfort
Could not have been any better.
This is a wonderful, peaceful oasis right on the new river. It has a free water taxi stop right behind the complex that will take you to stops all along the riverwalk. You can find any kind of food or entertainment and easily return on the water taxi. It was nice to just watch the boats cruising up and down the river. The apartment is clean, updated, and no odors at all. It had a nice fully equipted kitchen for us to cook our favorites and stay in. The pool and grounds were lovely and felt very safe. There was an assigned parking space close to our unit always available. There was a great foam matress on the king bed with very soft cotton sheets. The unit had its own private central cooling system. The complex had a respected 10 pm quiet time so we slept well. The managment staff through rocketstay were excellent and quickly responsive to any questions. They regularly communicated by email to see if everything was satisfactory. This was my favorite stay in Fort Lauderdale so far. I don't want to stay anyplace else when I visit again.
Stayed 8 nights in Jan 2024

10/10 Excellent

Adam, Beverly Hills

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Noelle

Business traveller
Liked: Cleanliness, room comfort
Great stay on the river!
The location was incredibly convenient to lots of attractions. The pool was great and we had it to ourselves most of the time we were there. The room was clean. You can tell it's an older building, but overall for the price point and location, it felt like a great value!
Stayed 8 nights in Dec 2023

2/10 Terrible

Ezra

Stayed 2 nights in Jan 2024

2/10 Terrible

Elvedin n

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Tv in living room didn't work they never come and fix it. They did call me apologizing. They sorry, but they never come and fix the tv. 5 days nobody come and fix.
Stayed 5 nights in Dec 2023

10/10 Excellent

George

Stayed 4 nights in Dec 2023

8/10 Good

Brian

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Felicia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We normally stay at hotels but let me say we’ll never stay at a hotel again! This property was clean, quiet, conveniently located and had the best view! My girls got excited every time a boat passed. We loved it here and the owners/property managers checked on us daily to ensure we had everything we needed. Will definitely be staying again.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, room comfort
Memorable stay.
It was all good as expected,as I stayed there over a year ago. Cleanliness was on point. All needs were met. Looking forwad to my next stay
Stayed 6 nights in Nov 2023

2/10 Terrible

Rosebud

Travelled with family
Disliked: Cleanliness, room comfort
0 stars
The apartment complex charged my account. Never sent the pre check in so I could pay onsite like the internet stated. They charged me took my money, and said we will charge you for one night and I will receive the rest of my refund. How do I charge someone and never send the backup email so the customer can check in. Then it said pet friendly, and they are not I have a service dog and they did not want to accept my service dog. This apartment complex does not have security only cameras, so you will not be safe. Read the reviews on this APARTMENT COMPLEX before booking. Very upset with the service they provided. 0 stars
Stayed 3 nights in Dec 2023

4/10 Poor

Michael, Toronto

Disliked: Amenities
Good location at one end of the Riverwalk. Easy check in with clear instructions for parking and code for unit door. Comfortable bed, place smelled pleasantly of cleaning supplies when I arrived. Unit next door was noisy (children playing, adult voices, dog barking). Luckily the bedroom was at the end of the building and quieter. Wifi access code was changed without notice. Emailed Rocketstay about lack of access but got no reply. After waiting 12 hours I tracked down a phone number and was able to get the new code. Two mornings there was no hot water for a shower.
Stayed 7 nights in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, room comfort
Beautiful Apartment on the Riverwalk
The property was beautiful and right on the Riverwalk. The apartment was spacious with everything we needed and the CCTV with extra pay channels was an added bonus. We would definitely stay here again.
Stayed 5 nights in Nov 2023

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, room comfort
Outrageous
No amenities. Shower not made for any kind of handicaps. River has loud audio until 11 or 12. No office, for any kind of emergencies. Roku television. No live TV. Not within walking distance for food or drinks. Out of the way, Had 2 Uber drivers get lost trying to find the place.
Stayed 5 nights in Oct 2023

10/10 Excellent

Simon John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very clean and comfortable inside. It's in a fantastic location right on the New River and right across the river from great resaurants on Las Olas Blvd. There is a free water trolly that takes you across the river. It is a great place to walk very pretty at night. The hosts were very attentive and helpful. The pool furniture needs to be updated but the pool was clean and very relaxing. We would definitely visit again. Very good value for the money.
Stayed 9 nights in Oct 2023
Response from Jason on 19 Dec 2023
HI Simon. We thank you for taking the time to write a comment about your stay here and appreciated your compliments about the cleanliness and comfortability of our place. We're glad to hear you enjoyed. your feedback help us to improve better. Looking forward on your next stay with us!

10/10 Excellent

Adrian

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the Property the only issue I would say a phone in the unit would be nice even though I had my cell phone a local line would be nice the bathroom Was good but could use an upgrade The location was perfect close to everything the instructions given online for checking in and checkout was excellent no issues there love the unit the unit had all the facilities I needed I will definitely be back again
Stayed 6 nights in Oct 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nothing but great things to say about my stay, the property, and the host. The place was clean, and the area was quiet, with plenty of shops and restaurants nearby. Any questions I had were answered immediately. Would definitely stay here again.
Stayed 3 nights in Oct 2023
Response from Jason on 19 Dec 2023
Thank you for your review Wendy. We're glad you had a good stay. it's good to hear that you like the place and location, it is one of our great advantage specially for those who want to had a peaceful perfect and memorable get away. You are always welcome to stay with us!

10/10 Excellent

Dwight

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The home is clean and ran efficiently. The communication is excellent.
Stayed 28 nights in Sep 2023
Response from Jason on 19 Dec 2023
Hi Dwight. I am pleased to know that you are satisfied with our clean place and great location. This is essential to the service that we provide. Thank you for leaving your review. Looking forward to accommodate you again in the future!

8/10 Good

Wilbert

Stayed 4 nights in Oct 2023
Response from Jason on 19 Dec 2023
We appreciate you taking time to leave a review Wilbert. We’re so glad to know that you had a great stay! Looking forward to having you back soon!

10/10 Excellent

Boca, Boca Raton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had an absolutely incredible stay at Artrageous on the River! The riverside view was breathtaking, with yachts and boats passing by, creating a mesmerizing ambiance. The customer service was amazing, super responsive and invested in the situation. The large pool was a perfect spot to relax, and the beautifully designed bedrooms and kitchens added a touch of luxury and comfort to the experience. The combination of stunning scenery, top-notch amenities, and impeccable interior design truly made this a five-star getaway. Can't wait to return!
Response from Jason on 17 Sept 2023
Thank you for being an awesome guest Boca. We're glad you loved our place. Thank you for mentioning our riverside view and beautiful designed bedrooms. It was a pleasure hosting you. Looking forward on you next stay with us!

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful night views of the river and a definite home away from home with every amenity you can think of including pool chairs. Will definitely recommend.
Stayed 5 nights in Aug 2023
Response from Jason on 17 Sept 2023
Hi Charlene. Thank you for choosing Artrageous on the River. We’re glad you had a great stay. We will continue to work diligently to make it an excellent experience for our guest. Looking forward on your next trip.

10/10 Excellent

Malaria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Felt very safe. Place felt like home. Will stay here again
Response from Jason on 17 Sept 2023
Hi Malaria, It truly means a lot to us to hear that you loved our place. We will be waiting for your return. See you soon!

10/10 Excellent

Jon

Liked: Room comfort
Quiet stay, great location.
Had a great stay at Artrageous. It's a quiet, little, converted apartment/motel from Florida's yesteryear. Don't let that L-shape or old crank windows you see from the outside be your only impression. The units have been cleaned up inside, with comfortable seating and beds, TVs with streaming apps, and a large space with great light. The location is centrally located to the riverwalk, and to easily get around by vehicle.
Stayed 3 nights in Jul 2023
Response from Jason on 24 Aug 2023
Hi Jon, thank you so much for the detailed and wonderful feedback. We are delighted that you had a great stay. Looking forward to hosting you again soon!

10/10 Excellent

Marc-Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and quaint would return
Stayed 2 nights in Jul 2023
Response from Jason on 24 Aug 2023
We are thrilled that you liked your stay, Marc-Anthony. Thank you so much for the great feedback. Looking forward to hosting you again!

8/10 Good

Felicia

Travelled with family and small children
Liked: Cleanliness, amenities
I like the area and it was near by everything we did. The view is amazing and seeing the boats pass by everyday and morning. The communication is top tier they check on you the whole stay inquiring if anything is needed from them. The kids loved walking out and in getting in the pool. The only thing I can suggest is having rugs through out the place or bath mates for when getting out the shower because with the pool and coming inside the floor was wet and getting out the shower the floor was went. So we had to place towels on the floor and we had kids so that’s a safety concern for me. That could be a easy slip and fall. Other than that everything was great!
Stayed 4 nights in Jul 2023
Response from Jason on 24 Aug 2023
Hi Felicia, thank you for your feedback. We hope you informed us that you needed rugs so we could have provided it for you. Looking forward to hosting you again! Take care always!

10/10 Excellent

Lakiesha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was the perfect spot for us! I loved the spacious unit with the river view! It was nice watching the boats and yachts pass by! I also loved the convenient location. Lastly and most importantly…communication was absolutely amazing. I enjoyed the email check-ins from the owners, they made suggestions for local cuisines and checked-in to make sure we had all we need! 10/10… we will definitely return!
Stayed 4 nights in Jun 2023
Response from Jason on 19 Dec 2023
And we would look forward on your return Lakiesha. Thanks for leaving us this awesome review and for sharing your experience with the community. See you again in the future!

6/10 Okay

Martina

Business traveller
Liked: Cleanliness, room comfort
More Light
My stay at this property overall was okay. The lighting in the rooms was not up to par. A lot of the light switches on the walls were not exactly attached to lighting but small little reading lamps that were attached to a plug were not much help. Other than lighting and small minor things it was okay.
Stayed 4 nights in Jun 2023

10/10 Excellent

Kandy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice very clean and had just about everything we needed for a wonderful stay. Even had a beautiful ocean view from my unit. The owners were great with communication and very hospitable and even checked on me when I left And wished me safe travels. I would definitely stay here again.

10/10 Excellent

orlando

Liked: Cleanliness, property conditions & facilities
Outstanding communication, very clean, spacious apartments.
Stayed 5 nights in May 2023

10/10 Excellent

Dema

Liked: Cleanliness, property conditions & facilities
The management communication is excellent
Stayed 3 nights in May 2023
Response from Jason on 15 May 2023
Hi Dema, thank you so much for your amazing feedback, and for commenting on our customer service. We hope to host you again sooner!

10/10 Excellent

Andre

Liked: Cleanliness, room comfort
Beautiful site and well kept property
This was a quick couple's staycation, but it was amazing. The property sits directly on the river. The room was immaculate and clean. Full kitchen with a huge bedroom that includes a flat screen tv.
Stayed 1 night in May 2023
Response from Jason on 15 May 2023
We are pleased that you had an amazing couple's staycation, Andre! Thank you so much for your fantastic feedback. Looking forward to hosting you again!

6/10 Okay

Fariha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Everything was okay on the property for the price I paid however there was motor thingy in one of the closets in my room and it was making a lot of loud noises. I asked multiple times for management to come and take a look. They said someone will come but no one came.
Stayed 4 nights in Apr 2023
Response from Jason on 12 May 2023
Hi Fariha, thank you so much for your feedback, and we are so sorry that no one came to check on the source of the noise. We hope it will not affect our chance to host you again. We wish you all the best!

2/10 Terrible

Josimar

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023
Response from Jason on 15 May 2023
Hi Josimar, thank you for taking the time to leave us a feedback concerning your recent stay with us, and we are so sorry to hear that cutting short your stay free of charge due to a family emergency affected the quality of your stay. We hope to host you again to share a better vacation experience. We wish you all the best!

10/10 Excellent

Brandon

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked being able to see the yachts pass by our windows.
Stayed 9 nights in Apr 2023
Response from Jason on 8 May 2023
Loved to hear that you liked watching the yachts pass by, Brandon. Thank you so much for your amazing feedback. We hope to host you again soon!

10/10 Excellent

farzana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Prompt communication and cleanliness.
Response from Jason on 8 May 2023
Thank you so much for commenting on your customer service, Farzana. It was a great pleasure hosting you! We hope to see you soon!

10/10 Excellent

Anderson Goncalves

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First time there and we really liked it and would come again.
Stayed 4 nights in Apr 2023
Response from Jason on 8 May 2023
Glad to hear that we made a great impression. Thank you so much, Anderson. We hope to host you again soonest!

10/10 Excellent

LILOU ORGANICS INC. / LILOU BIOLOGIQUE INC.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really loved the location of this property. Although the units are nothing fancy (but very sufficient - nice kitchen, comfortable bed, big closet, sofa, dining area) the location is amazing. It's a short walk to the downtown core that has amazing restaurants and shops and this location is right on a canal so you can sit on a chair and watch the yachts go by! The pool was clean and it's surprising quiet too, even at night. We would totally stay there again!
Response from Jason on 30 Apr 2023
Hi Lilou, we are pleased that you liked your stay and enjoyed its amenities, surroundings, and location. Thank you so much for your amazing feedback. Hope to host you again soon!

10/10 Excellent

Ariel, Lansdale

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I prefer hotels because they offer onsite support for their guests but I had a great experience with this location. Communication via email was daily and informative. The room was bigger than I thought it would be, comfortable and clean.
Stayed 2 nights in Apr 2023
Response from Jason on 23 Apr 2023
It's our pleasure to provide a great service to a great guest like you, Ariel! Thank you so much for your excellent feedback. Hope to host you again!