2 bars/lounges, poolside bar, beach bar

Reviews of W Fort Lauderdale

4.5 out of 5
W Fort Lauderdale
401 North Fort Lauderdale Beach Blvd., Fort Lauderdale, FL

Reviews

7.8

Good

Rating 10 - Excellent. 505 out of 1004 reviews" "
Rating 8 - Good. 172 out of 1004 reviews" "
Rating 6 - Okay. 123 out of 1004 reviews" "
Rating 4 - Poor. 100 out of 1004 reviews" "
Rating 2 - Terrible. 104 out of 1004 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmyne

Liked: Cleanliness, staff & service, property conditions & facilities
Visited as a staycation on Mother’s day and will definitely do it again! The pool was a vibe, drinks were delish, and the staff were most helpful!
Stayed 1 night in May 2024
Response from Director of Marketing on 15 May 2024
Hello Jasmyne, Thank you for your wonderful review of W Fort Lauderdale. We are pleased you had an outstanding time enjoying our Wet Deck. Taking a dip in our invigorating pool while relishing our refreshing beverages is a guest favorite, and we couldn't be happier that this added to your experience. We also appreciate your kind remarks about our devoted Talent. We are excited about your next visit.All the Best,Alexis Espejo,Director of Marketing

6/10 Okay

Brian, Fort Lauderdale

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We rented a pool cabana and the service was horrible. We spent $1500 and had to always chase the server who always got the drinks and food orders wrong. As well as we hardly could find our server to even order. It ruined our day.
Stayed 1 night in May 2024
Response from Director of Marketing on 13 May 2024
Hello Brian, Thank you for taking the time to leave your review. We are sincerely sorry for the unsatisfactory service you received at our WET Deck and for the oversights with your drinks and food orders. Please be assured we will follow up with the appropriate individuals and take action to ensure they focus on providing attentive and authentic hospitality to our guests. We are grateful for your patience and feedback, and we hope to have another opportunity to provide you with the tailored experience you deserve!All the Best,Alexis Espejo,Director of Marketing

8/10 Good

JC, Houston

Travelled with family
This W hotel is definitely below the W standards.
Stayed 2 nights in May 2024
Response from Director of Marketing on 6 May 2024
Hello Valued Guest, First and foremost, thank you for your loyalty to our hotels. We regret that we did not meet your expectations. We have a passionate commitment to outstanding service and accommodations; therefore, we will use your feedback to improve. We would love for you to revisit us at W Fort Lauderdale, so we can show you the authentic experience you deserve!All the Best,Alexis Espejo,Director of Marketing

2/10 Terrible

Jennifer

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
When we first checked in everything was really nice and the property seemed really awesome. They said the pool was heated but it was freezing cold. That night there were cockroaches in room and a lot of them. We switched rooms and all seemed better. At check out we were charged an extra $300 the parking that they said was free is actually $55 a night and they said we ate food from the minibar that we didn’t and that we made phone calls when we didn’t. When I called to dispute the charges they said they would adjust the charges and they never did they still left all the charges. I will be disputing with my CC company.
Stayed 2 nights in Apr 2024
Response from Director of Marketing on 2 May 2024
Hello Jennifer, Thank you for evaluating your stay with us. We are very sorry for the frustration you experienced due to the lack of accurate information regarding the temperature of our WET Deck pool and for the disturbances you reported in your initial room. Our pest control provider continuously services the hotel, and we will ensure procedures are being followed to prevent any future concerns. We would also like to convey that our parking fee is listed on our site so guests can have this information before booking with us. Your feedback highlights the importance of continuously improving our communication, and we appreciate you sharing it with us. Furthermore, we apologize for the billing-related issues you encountered and for the lack of satisfactory assistance from our end. Our team is actively looking into this matter to ensure that any erroneous charges are promptly addressed and refunded. Please allow us a little time to investigate and rectify the situation. We would be grateful for your patience and understanding in the meantime.All the Best,Alexis Espejo,Director of Marketing

8/10 Good

George

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, lobby and property
Stayed 3 nights in Apr 2024
Response from Director of Marketing on 1 May 2024
Hello George, Thank you for choosing W Fort Lauderdale for your stay and sharing your experience. We were pleased to read that from our rejuvenating rooms to our lobby, you loved our accommodations and property. We hope to have the pleasure of hosting you again at our in the future.All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Kathleen

Stayed 3 nights in Apr 2024
Response from Director of Marketing on 20 May 2024
Hello Kathleen, We are delighted you had an outstanding experience at W Fort Lauderdale and that you loved all aspects of our resort. Thank you for the excellent rating, and we look forward to hosting you again soon. All the Best,Alexis Espejo,Director of Marketing

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff tried to scam my friend. Not cool
Stayed 3 nights in Apr 2024
Response from Director of Marketing on 30 Apr 2024
Hello Chris, Thank you for choosing us and taking the time to leave a review. We are truly sorry for not meeting these expectations and for any concerns you experienced with regard to our service. We aim to give each guest the absolute best service possible, and we are disappointed if we did not meet these expectations. We have shared your concerns with our Talent as we are always striving to improve our services and guest experience on all levels. We appreciate your patience and hope you will give us another occasion to provide the amplified experience for which we are known.All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this stay. Enjoyed the pool and DJ the most. Staff was very kind and accommodating as well.
Stayed 2 nights in Apr 2024
Response from Director of Marketing on 29 Apr 2024
Hello Alexis, It was a pleasure to welcome you to W Fort Lauderdale. We are thrilled to read you had a great time at our inviting WET Deck, and we appreciate your gracious remarks about our energetic Talent. We hope we will be the first hotel you think of on future trips to Fort Lauderdale. All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limitless things to do and see
Stayed 1 night in Apr 2024
Response from Director of Marketing on 29 Apr 2024
Hello Daniel, We are pleased you had an energizing and fulfilling experience at W Fort Lauderdale and that our supreme location helped to make your stay so memorable. We believe in inspiring possibilities and offering limitless opportunities all at an excellent value for our guests! We look forward to seeing you again soon. All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

MITCHELL

Travelled with family
Liked: Cleanliness, property conditions & facilities
Ninesh at front desk was amazing . Very nice man , knowledgeable and courteous . Thank you
Stayed 1 night in Apr 2024
Response from Director of Marketing on 29 Apr 2024
Hello Mitchell, We appreciate your lovely review of W Fort Lauderdale. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your kind comments to Ninesh. It was a pleasure hosting you, and we look forward to your next visit.All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Achken

Stayed 3 nights in Apr 2024
Response from Director of Marketing on 18 May 2024
Hello Achken, We are thrilled you had an excellent experience at W Fort Lauderdale, and we appreciate the fantastic rating. It was our pleasure having you, and we look forward to your next visit with us.All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of staying at W Fort Lauderdale and had an exceptional experience thanks to the outstanding service provided by Raul Lopez. From the moment we arrived, He went above and beyond to ensure our stay was comfortable and enjoyable. He was friendly, attentive, and always available to help with any questions or requests we had. We were made to feel like a valued guest and would highly recommend W Fort Lauderdale to anyone looking for a wonderful stay.
Stayed 1 night in Apr 2024
Response from Director of Marketing on 27 Apr 2024
Hello Jose, Thank you for your warm-hearted review of W Fort Lauderdale and for recommending us to future guests. We could not be more delighted to read about the special attention you received from Raul. We are fortunate to have him as a member of our team, and it comes as no surprise to see the dedicated service he demonstrated to you during your stay. We hope you will come back soon for another meaningful experience.All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service, chris at front desk was so helpful and made our experience at the W for the first time very memorable. Jose by the pool is the BEST!!
Stayed 1 night in Apr 2024
Response from Director of Marketing on 22 Apr 2024
Hello Laura, Thank you for your recent stay at W Fort Lauderdale and your gracious review. Our Talent's highest priority is making sure every guest has a meaningful, inspiring visit. We appreciate you calling out Chris and Jose for their devotion to service; we will share your kind words with them and thank them personally. Thank you again; we look forward to seeing you soon. All the Best,Alexis EspejoDirector of Marketing

10/10 Excellent

Jasmine

Travelled with group
Excellent experience! Staff was amazing and we would definitely come back.
Stayed 2 nights in Apr 2024
Response from Director of Marketing on 22 Apr 2024
Hello Jasmine, Thank you for taking the time to share your wonderful feedback with us. We are thrilled to know that you enjoyed your stay and that our Talent took great care of you. It was a pleasure hosting you and we look forward to welcoming you back at W Fort Lauderdale again soon.All the Best,Alexis EspejoDirector of Marketing

10/10 Excellent

Hillary

Stayed 1 night in Apr 2024
Response from Director of Marketing on 23 Apr 2024
Hello Hillary, Thank you for the outstanding rating for W Fort Lauderdale. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Eve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay
Stayed 3 nights in Apr 2024
Response from Director of Marketing on 20 Apr 2024
Hello Eve, We are pleased you had an energizing and fulfilling stay at W Fort Lauderdale and that you found our property to be a rejuvenating retreat. Thank you for the generous rating, and we look forward to hosting you again soon.All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Gentiana

Stayed 3 nights in Apr 2024
Response from Director of Marketing on 8 May 2024
Hello Gentiana, Thank you for the outstanding rating for W Fort Lauderdale. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location across street to beach. Beach chairs and towels make enjoying the beach hassle free Excellent service and check-in was superb. Early check in and late check out. Rooms and bed and linens were very comfortable. Night flight and offered access to amenities all day til departure. Highly recommend.
Stayed 2 nights in Apr 2024
Response from Director of Marketing on 17 Apr 2024
Hello Ms. Beth, Thank you for your gracious review of W Fort Lauderdale. It is delightful to know you had a great time at the beach and that you were impressed with our fantastic location and outstanding hospitality. We are also happy to read you enjoyed our relaxing accommodations and exceptional amenities. We appreciate you recommending us to future travelers, and we look forward to welcoming you again for another revitalizing experience. All the Best,Alexis Espejo,Director of Marketing

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more lighting in the room bathrooms, other than that we love the property. We come once a year !
Stayed 3 nights in Apr 2024
Response from Director of Marketing on 17 Apr 2024
Hello Vincent, Thank you for making W Fort Lauderdale your home away from home and for your loyalty to our hotel. We are happy to know you continue to enjoy most aspects of our property. However, we regret not meeting some of your expectations. We have taken note of your feedback regarding the need for more lighting in our accommodations and have shared it appropriately, as we are always looking for ways to improve. We look forward to seeing you again soon. All the Best,Alexis Espejo,Director of Marketing

2/10 Terrible

Bajram

Liked: Cleanliness
Disliked: Staff & service
Gave me the room I never wanted and accused me of using there snack bar
Stayed 5 nights in Mar 2024
Response from Director of Marketing on 18 Apr 2024
Hello Bajram, Thank you for reviewing your stay with us. Please accept our apologies for the frustrations you experienced due to not receiving the room you booked. We try to make every effort to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. It is also disappointing to read your specific remarks, as we never want to cause any discomfort to our guests. Your feedback is valuable, and we are actively looking into the situation to better understand what transpired; your patience is appreciated in the meantime. All the Best,Alexis Espejo,Director of Marketing

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to beach was great but staff at beach was rude to my husband who wanted a chair for our daughter and made a scene- not professional
Stayed 4 nights in Apr 2024
Response from Director of Marketing on 17 Apr 2024
Hello Nicholas, Thank you for taking the time to share your review of W Fort Lauderdale. While we are happy to read you appreciated our proximity to the beach, we are very sorry for the unpleasant experience your husband had with the beach attendants and for the frustration this caused you and your family. Please be assured we will follow up with the appropriate individuals and take action, as treating our guests with respect and authentic, warm service is of utmost importance to us. We value your feedback and hope you will give us another chance to make a better impression. All the Best,Alexis Espejo,Director of Marketing

6/10 Okay

Jeandark

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Director of Marketing on 17 Apr 2024
Hello Jeandark, We appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have another chance to provide you with the flawless experience you deserve soon. All the Best,Alexis Espejo,Director of Marketing

6/10 Okay

Steven

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
My room didn’t get cleaned properly twice. The services weren’t great and vallet was unreliable. Overall room was fine but the lack of cleaning and missed on vallet was annoying
Stayed 3 nights in Apr 2024
Response from Director of Marketing on 17 Apr 2024
Hello Steven, Thank you for taking the time to post your review. We are disappointed about the issues with the styling of your room. We have addressed this with our Style Department to improve going forward. Furthermore, we apologize for your dissatisfaction with the Wheels service. Our focus is on providing advanced hospitality in all areas of our hotel; therefore, we are grateful for your feedback as we continually strive to elevate our efforts. We appreciate your patience and hope to have another chance to provide you with the seamless stay you deserve!All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Carsyn

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed this beach front stay. The staff was very helpful, we were able to check in early, and use the beach and pool amenities. I wish I could have stayed longer!
Stayed 1 night in Apr 2024
Response from Director of Marketing on 17 Apr 2024
Hello Carsyn, We are pleased to know you had an enjoyable experience at W Fort Lauderdale. It is gratifying to read we were able to provide you with an early check-in and that you loved our energetic amenities and the attentive service provided by our Talent. Thank you for your generous feedback, and we look forward to welcoming you again for an extended stay. All the Best,Alexis Espejo,Director of Marketing

8/10 Good

Frank Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Director of Marketing on 17 Apr 2024
Hello Mr. Anthony, We are glad you enjoyed your time at W Fort Lauderdale. Thank you for your kind rating, and we look forward to your next visit. All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. The room was clean and the hotel staff were so sweet, polite and accommodating. The resturaunts were grea! I loved the vegan restaurant as I am celiac and they had a variety of options to suit my needs! The gentleman at the valet were also so sweet. I came down at the height of spring break/prom so it was crazy. They kept offering apologies (even when not needed) and I never had to wait more than a few minutes to drop off or pick up. The only thing I would change is the amount of beach towels! I went to the beach at 930 and they had no towels, but the staff assured me they’d have a towel for me shortly and promptly brought one over when their new cart came.
Stayed 3 nights in Apr 2024
Response from Director of Marketing on 16 Apr 2024
Hello Amanda, Thank you for the fantastic review and for pointing out all the details that amplified your stay at W Fort Lauderdale. We appreciate you mentioning our urban rooms, spirited Talent, and exceptional culinary offerings. We can’t wait to welcome you back!All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Jose

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed the weekend for our 12th wedding anniversary and all I can give is praise to the W hotel, from check-in to check-out. everything was perfect. The staff is friendly, the room was clean, the pool area was fun, and the dinning options were excellent! We will stay here in the future!
Stayed 2 nights in Apr 2024
Response from Director of Marketing on 15 Apr 2024
Hello Jose, It was a pleasure being a part of your 12th wedding anniversary celebration at W Fort Lauderdale. We never tire of hearing how much our guests love our refreshing accommodations and fantastic amenities, including our WET Deck areas and on-site dining options. We are also pleased to read your generous remarks about our dedicated Talent. We look forward to welcoming you and your wife again for another meaningful experience. All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Frank

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Director of Marketing on 17 Apr 2024
Hello Frank, All of us at W Fort Lauderdale appreciate your excellent rating. We are glad you had a revitalizing experience and would love to see you again soon.All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Alwina, Brooklyn

Stayed 2 nights in Apr 2024
Response from Director of Marketing on 5 May 2024
Hello Alwina, Thank you for rating your experience at W Fort Lauderdale. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to everything and very clean with good service!!!!!!
Stayed 2 nights in Apr 2024
Response from Director of Marketing on 15 Apr 2024
Hello Jimmy, Thank you for choosing to stay with us at W Fort Lauderdale. We enjoyed your remarks about our supreme location and authentic service, as well as our immaculate property. We hope you will join us again soon.All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Daniell S, Richmond

Travelled with group
We truly enjoyed the property, staff and all of its amenities.
Stayed 2 nights in Apr 2024
Response from Director of Marketing on 15 Apr 2024
Hello Daniell, Thank you for the generous review of W Fort Lauderdale. We are pleased to read you had a great time at our property and that our devoted Talent took excellent care of you. We love knowing our guests are maximizing their stay and enjoying our exceptional amenities. We look forward to hosting you again soon. All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

WENDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff Rooms large and spacious Very comfortable
Stayed 1 night in Apr 2024
Response from Director of Marketing on 14 Apr 2024
Hello Wendy, We are delighted you had such a good time with our engaging and dedicated Talent here at W Fort Lauderdale and that our rejuvenating accommodations exceeded your expectations. It was a pleasure having you, and we look forward to seeing you again soon. All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Mousa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property have good location 3 minutes walk to the beach, walking distance to restaurants, shops and 25 minutes away from airport
Stayed 6 nights in Apr 2024
Response from Director of Marketing on 11 Apr 2024
Hello Mousa, Thank you for your generous review of W Fort Lauderdale. We love that you could experience all the energy that Fort Lauderdale has to offer, including our proximity to the beach, restaurants, shopping sites, and airport. We enjoyed hosting you, and we hope to be your first choice every time you visit our area. All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Kayon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful time staying at W Fort Lauderdale, the staff were friendly and helpful. Sulli was amazing to my son for his birthday. I would definitely go back.
Stayed 2 nights in Apr 2024
Response from Director of Marketing on 12 Apr 2024
Hello Kayon, Thank you for letting us be a part of your son's birthday celebration. Our Talent has an appetite to serve and connect with our guests, and they always enjoy hearing that they are making a difference. We will share your kind words with them, especially Sulli, for the work that they are doing. All of us at W Fort Lauderdale are excited about your next visit. All the Best,Alexis Espejo,Director of Marketing

6/10 Okay

Diego L., Elizabeth

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is not well kept. Dirty rugs in the lobby and even worse in the rooms. Hotel is outdated :(
Stayed 4 nights in Apr 2024
Response from Director of Marketing on 11 Apr 2024
Hello Diego, Thank you for taking the time to write your review. We take the styling and upkeep of our rooms and property very seriously; therefore, we deeply apologize for any oversight during your visit. Your feedback has been shared with the appropriate individuals, and we have taken action to prevent similar issues. We will use your comments in consideration for future improvement plans, and we hope to have another opportunity to host you again. All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Jerel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Apr 2024
Response from Director of Marketing on 11 Apr 2024
Hello Jerel, It was a pleasure receiving your wonderful rating for W Fort Lauderdale. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 3 nights in Feb 2024
Response from Director of Marketing on 11 Apr 2024
Hello Steve, Thank you for staying at W Fort Lauderdale. We value hearing from our guests and love knowing how much you enjoyed our property. We hope to welcome you again soon!All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s cool
Stayed 1 night in Apr 2024
Response from Director of Marketing on 9 Apr 2024
Hello Eugene, We are thrilled with your generous review, and we thank you for sharing your experience at W Fort Lauderdale! We love offering our guests luxury style, full of energy, and access to the best of the city. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit.All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Frédéric

Stayed 2 nights in Apr 2024
Response from Director of Marketing on 29 Apr 2024
Hello Frédéric, We are pleased your experience was a fantastic one, and we want to thank you for your excellent rating. All of us at W Fort Lauderdale look forward to your next visit. All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Dara Gaddis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great suite with enormous balcony, lounge chairs and both ocean front views and city view. Absolutely no water pressure in the shower though.
Stayed 5 nights in Mar 2024
Response from Director of Marketing on 8 Apr 2024
Hello Dara, Thank you for choosing to stay with us and for taking the time to post a review. It is gratifying to read how much you enjoyed our stylish rooms, stunning views, and amazing amenities. Thank you also for your specific feedback regarding the shower; this has been noted. It was our pleasure hosting you, and we hope you will choose W Fort Lauderdale anytime you are in the neighborhood. We look forward to your next visit!All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Julia

Stayed 9 nights in Mar 2024
Response from Director of Marketing on 27 Apr 2024
Hello Julia, Thank you for the outstanding rating! We are delighted your time at W Fort Lauderdale was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.All the Best,Alexis Espejo,Director of Marketing

4/10 Poor

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not in the best conditions the tub did not look clean, it was not worth what we payed to stay there.
Stayed 6 nights in Mar 2024
Response from Director of Marketing on 6 Apr 2024
Hello Justin, Thank you for taking the time to post your review. We are very disappointed that we overlooked a few areas when preparing your room before your arrival. We sincerely apologize for the inconvenience. We have shared your feedback with our Style Department, and steps are being taken to ensure this is not repeated. We hope you will revisit and allow us to provide you with the seamless stay we are known for.All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! From the moment I got to the front desk, I was delighted to hear that I was upgraded to an oceanfront room. Upon arrival to the room, we were very happy to see the amazing view, the great amenities featured, etc. Valet was a breeze, and the surrounding area was amazing!
Stayed 1 night in Apr 2024
Response from Director of Marketing on 6 Apr 2024
Hello Brandon, Thank you for your gracious review of W Fort Lauderdale. It is gratifying to know we were able to provide you with an upgrade and that you were thoroughly pleased with your well-appointed room featuring modern amenities and scenic views. We also appreciate your generous remarks about our Wheels service and inspiring surroundings. We can’t wait to welcome you back!All the Best,Alexis Espejo,Director of Marketing

4/10 Poor

Trinidad

Stayed 1 night in Mar 2024
Response from Director of Marketing on 25 Apr 2024
Hello Trinidad, Please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are truly sorry. We hope you will give us an opportunity to make a favorable impression. All the Best,Alexis Espejo,Director of Marketing

6/10 Okay

Kendra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Weird lighting in the rooms, it’s strange because there wasn’t enough lights or they were extremely dim. NO PRIVATE BATHROOM! Room for the toilet only, shower was in the middle between the sink and the beds. It was just an okay room. Nothing fancy. I expected more from a W Hotel.
Stayed 3 nights in Apr 2024
Response from Director of Marketing on 5 Apr 2024
Hello Kendra, Thank you for your recent stay and the illuminating review. We want every guest who stays with us to have a magnetic, vibrant experience and to depart with a lasting favorable impression. Please accept our apologies for not meeting these expectations. It is disappointing to know you were particularly not happy with our accommodations. Thank you again for sharing your specific observations with us as we are always looking for ways to amplify our guest experience on all levels. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Shawndell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Director of Marketing on 6 Apr 2024
Hello Shawndell, Thank you for your great rating of W Fort Lauderdale. We are passionate about making each guest's experience seamless and meaningful, and we are pleased to know how much you loved your time with us. We look forward to welcoming you again soon. All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

GORDON

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Mar 2024
Response from Director of Marketing on 4 Apr 2024
Hello Gordon, It was a pleasure having you at W Fort Lauderdale. We value hearing from our guests and love knowing how much you enjoyed our property. We hope to welcome you again soon!All the Best,Alexis Espejo,Director of Marketing

8/10 Good

Lisa

Travelled with family and small children
It was just an ok property. It had great ocean views. The pools were small and you had to use two elevators to move around the hotel.
Stayed 6 nights in Mar 2024
Response from Director of Marketing on 3 Apr 2024
Hello Lisa, Thank you for sharing your thoughts about your stay with us at W Fort Lauderdale. We are pleased to know you enjoyed our spectacular ocean views. However, we regret not meeting some of your expectations and your disappointment with the size of our WET Decks. We are grateful for every comment, including the things you would change and the aspects that would have enhanced your experience. We hope to welcome you back whenever your travel brings you to the area. All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

Andrea Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice view.
Stayed 3 nights in Mar 2024
Response from Director of Marketing on 2 Apr 2024
Hello Ms. Noemi, Thank you for the excellent rating! We love that you had an unforgettable stay at W Fort Lauderdale. Our vibrant city retreat offers travelers beautiful views combined with outstanding service in a fantastic location. It was our pleasure having you, and we look forward to your return. All the Best,Alexis Espejo,Director of Marketing

10/10 Excellent

JAMES ALEXANDER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is perfect for families with young children with the two pools at the hotel and the beach literally across the street from the hotel.
Stayed 6 nights in Mar 2024
Response from Director of Marketing on 1 Apr 2024
Hey James, Thank you for evaluating your stay at W Fort Lauderdale. We are delighted to know how happy you were with our amazing amenities and great location. We would love to have you back anytime, and we appreciate you choosing us!All the Best,Alexis Espejo,Director of Marketing