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"The food is great but very expensive, although Ballater is an expensive place to stay. Evening meal and bar lovely, breakfast amazing. Nice feel to the hotel, very traditional and cosy. We stayed in a standard room, which is basic. Mattress and pillows felt cheap, it overlooked properties but there was no net curtain to offer privacy, dusty, TV had no apps to log into, noise from downstairs clearly audible, door in the hallway made a creaking noise. We were pretty disappointed as the next level was almost double. "

"Had a lovely stay, lots to do close by and lots of shops close too. Hotel was lovely with very friendly staff the Only thing that let our stay down a bit was the choice at breakfast .. we areived for breakfast at 10am was supposed to be serving until 1030 but there was not a great selection of hot food left. "

"Kind staff, beautiful property inside/out, solid breakfast, walkable location and parking nearby which is very hard to find in the area. "

"Very clean"

"Great place to stay and only a short walk from Dundee City Centre. Comfortable and well equipped rooms. Will definitely stay here if back in Dundee."

"The hotel was excellent. From checking in , house keeping and breakfast. Only thing would be the member of staff on Friday morning. It was very busy between 9 and 10 and they were being asked to top up lots of things at the same time. Maybe thier humour but to say we stary serving breakfast at 6 every day insinuating that we could of came earlier wasnt nice to make people feel like they were an inconvenience. This is the only little negative oh and that there was no Nutella lol..definitely will be back and recommending to family and friends "

"A lovely modern clean room, a good size and lots of extras (fridge, iron board, iron, hairdryer etc). A lovely quayside view. Staff friendly and helpful in particular Claire who helped to re-arrange date of stay."

"The staff ignored 21+ phone calls prior to check in and had the audacity to complain. The room had obviously been damaged by water, streaks of brown down the walls, ceiling tiles hanging down in the hallway. Bath spouted more water on the floor than inside the tube, with the lights flickering the whole time. Majority of the staff were rude or barely spoke English. Carpets in the leisure centre held together with tape. Basically a RUINED TRIP. I would NEVER advise anyone to stay in the hotel. There even charge Blue Badge Holders for parking. The Most disgusting place I've ever had the misfortune to stay in "

"Excellent stay and lovely hotel, would thoroughly recommend."