Forest Reserve at Smallwood

Really liked the comfort of the rooms and cleanliness of the hotel. Rooms were a good size for 3 people. Breakfast was also very good but could get quite busy. Only negative was that being on a lower floor lifts were often full at peak times so had to wait a while to get one. Partly because one lift dedicated to breakfast access. Location of hotel was excellent. We would definitely stay there again.

My first problems seemed to belong more to Expedia than to the hotel. I was booked & charged for 2 persons in the room (my name had been entered twice) & they could not correct it. Secondly I was charged, acc to Expedia two different prices for my 2 nights there— again, Expedia would not assist despite my 3 calls to them. Riu plaza room was small but lovely. It had all needed amenities & was mostly satisfactory. My only difficulties were with a frequent sandpaper rubbing kind of noise at all hours, which I suspect was because my room was next to the Pumping Room. Lastly I found that no matter how careful I was, water leaked after both showers, into the foyer of the room, which I used towels to clean up. In a less expensive room, I would not have considered this a problem but for prices at Riu, I was surprised. Other than those issues, the room was very good.

Very nice property well designed property with a lot of amenities definitely would recommend it in a very central location 2 queen beds 2 bath and a kitchen were all amenities we appreciated