Property amenity

Reviews of TownePlace Suites by Marriott Foley at OWA

2.5 out of 5
TownePlace Suites by Marriott Foley at OWA
1070 North OWA Boulevard, Foley, AL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 972 reviews" "
Rating 8 - Good. 203 out of 972 reviews" "
Rating 6 - Okay. 54 out of 972 reviews" "
Rating 4 - Poor. 25 out of 972 reviews" "
Rating 2 - Terrible. 31 out of 972 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Mercrease

Liked: Staff & service
The bathroom was dirty mildew on the walls of the shower
Stayed 1 night in May 2024

10/10 Excellent

randy, Sulphur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Petika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in May 2024
Response from Tana on 15 May 2024
Thank you for the 5 out of 5!

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how convenient it was for our girls softball tournament. The park and other family oriented activities were near.
Stayed 2 nights in May 2024
Response from Tana on 15 May 2024
Thank you for sharing! I hope we see you soon again.

10/10 Excellent

Sean, Baton Rouge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Tana on 15 May 2024
Thank you for the 5 out of 5!

10/10 Excellent

Johnny

Stayed 1 night in May 2024

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little get away and still close to the beaches without the congestion of the beach
Stayed 2 nights in Apr 2024
Response from Tana on 15 May 2024
Thank you for the kind words. We hope to see you soon again.

8/10 Good

Anitra

Liked: Staff & service, property conditions & facilities
Was convenient for visiting Tropic Falls. The housekeeping was horrible stayed from Tuesday to Friday did not clean the room. Had to ask for towels every night upon return. The walls are very thin so you hear everything. Leaving trash and towels outside the room was not very pleasing to look at. The lady at the phone desk when we checked in was very pleasant. Breakfast was okay no meat options if you don’t eat beef or pork.
Stayed 3 nights in Apr 2024
Response from Tana on 18 Apr 2024
Thank you for taking the time to share your experience. I am so sorry that you did not enjoy your stay or our services while in our care. I assure you we can deliver better than what you experienced. I do hope you give us another opportunity to make it right in the future.

10/10 Excellent

Deshondra

Stayed 2 nights in Mar 2024
Response from Tana on 15 May 2024
Thank you for the 5 out of 5!

2/10 Terrible

Tonya

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Tana on 18 Apr 2024
Thank you for taking the time to rank our hotel. I do hope you can share with us what you did not enjoy regarding your stay so we can better our services.

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Elevator buttons hard to locate. No lotion or extra toiletries provided. Needed more pillows and blankets for beds. Coffee left in coffee maker. Needed more towels. Breakfast was just ok. Asked for early check in for special needs child, room not ready until after 4:00 pm.
Stayed 1 night in Mar 2024
Response from Tana on 18 Apr 2024
Thank you for taking the time to share your experience. I am so sorry you did not fully enjoy your stay with us. I do hope you give us another opportunity to serve you better in the future.

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location to owa. Needs improvement.
Stayed 1 night in Mar 2024
Response from Tana on 18 Apr 2024
Thank you for sharing. I do hope you can expand on your stay so we can improve our services.

10/10 Excellent

Zebulun

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay all around
Stayed 2 nights in Mar 2024
Response from Tana on 25 Mar 2024
Thank you for the 5 out of 5 and the kind words! I hope you are planning your return soon.

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Tana on 27 Feb 2024
Thank you for the 10 out of 10!

8/10 Good

Laura, Nashville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located with lots of entertainment and shopping nearby. Short drive to the beach. The facility itself is well cared for and offers modern amenities. Breakfast ends a bit early, but other than that, no complaints.
Stayed 2 nights in Feb 2024
Response from Tana on 27 Feb 2024
Thank you for taking the time to share your experience. I hope you are planning your return very soon!

4/10 Poor

Wilson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A/C didn’t work properly. The sink was really really dirty
Stayed 1 night in Feb 2024
Response from Tana on 27 Feb 2024
Thank you for sharing. I am so sorry we dropped the ball during your stay. I do hope you give us another opportunity to serve you better.

2/10 Terrible

Domonique

Stayed 2 nights in Feb 2024
Response from Tana on 6 Feb 2024
Thank you for taking the time to rank our hotel. Please let us know where we can improve our services. I hope you give us another opportunity to serve you better in the future.

8/10 Good

Matt

Stayed 2 nights in Jan 2024
Response from Tana on 25 Mar 2024
Thank you for taking the time to rate our hotel. Hope to see you soon again!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Garbage disposal stunk very bad. Bathroom floors were dirty. Just overall didn’t feel clean.
Stayed 2 nights in Jan 2024
Response from Tana on 29 Jan 2024
Thank you for sharing your experience. I am so sorry that we dropped the ball during your stay. I do hope you give us another opportunity to serve you better in the future.

8/10 Good

Erica

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good stay
Weather was cold but beautiful. Front staff very nice. Breakfast should open up earlier when a tournament is going on. Just my thoughts i am Thankful its free. See yall soon!!
Stayed 2 nights in Jan 2024
Response from Tana on 29 Jan 2024
Thank you for the feedback. We will definitely take your suggestion into consideration. I hope we see you again very soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tana on 29 Jan 2024
Thank you for the 10 out of 10!

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Tana on 29 Jan 2024
Thank you for the 10 out of 10!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient to sports arena
Went for a soccer tournament and we’re greatly pleased with the amenities within walking distance.
Stayed 1 night in Jan 2024
Response from Tana on 29 Jan 2024
Thank you for sharing your experience. I hope you are planning your return very soon!

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and relaxing
Stayed 1 night in Jan 2024
Response from Tana on 29 Jan 2024
Thank you for the 5 out of 5!

6/10 Okay

Michael

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Tana on 29 Jan 2024
Thank you for taking the time to rank our hotel. Please let us know where we can improve so you next stay is a 10 out of 10!

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Tana on 29 Jan 2024
Thank you for the 10 out of 10!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tana on 29 Jan 2024
Thank you for the 10 out of 10!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 13 nights in Dec 2023
Response from Tana on 29 Jan 2024
Thank you for the 10 out of 10!

6/10 Okay

JIMMY

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Tana on 3 Jan 2024
Thank you for taking the time to rank us.

10/10 Excellent

Elliott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,convenient with a lot of amenities. The best deal in town for what you pay for.
Stayed 1 night in Dec 2023
Response from Tana on 3 Jan 2024
Thank you for the 10 out of 10! And the kind words. I hope you are planning your return very soon.

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Tana on 3 Jan 2024
Thank you for taking the time to rank us.

10/10 Excellent

Rufina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tana on 3 Jan 2024
Thank you for the 5 out of 5!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tana on 3 Jan 2024
Thank you for the 10 out or 10!

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Tana on 3 Jan 2024
Thank you for the 10 out of 10!

6/10 Okay

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Tana on 3 Jan 2024
Thank you for taking the time to rank our hotel.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Tana on 3 Jan 2024
Thank you for the 10 out of 10!

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Tana on 3 Jan 2024
Thank you for the 10 out of 10!

2/10 Terrible

Dhaval

Stayed 2 nights in Dec 2023
Response from Tana on 3 Jan 2024
Thank you for taking the time to rank our hotel.

8/10 Good

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean comfy hotel, walking distance for entertainment and food.
Stayed 3 nights in Dec 2023
Response from Tana on 3 Jan 2024
Thank you for taking the time to share your experience. I hope we see you soon again!

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023
Response from Tana on 3 Jan 2024
Thank you for taking the time to rank our hotel.

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday cheer with Ms. Kay !
The stay was awesome, Ms. Kay @ the front desk could not have been more nice to me and my wife!
Stayed 1 night in Dec 2023
Response from Tana on 3 Jan 2024
Thank you for the 10 out of 10! I will share your kind words with Ms. Kay!

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Dec 2023
Response from Tana on 3 Jan 2024
Thank you for the 5 out of 5!

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Tana on 3 Jan 2024
Thank you for the 5 out of 5!

10/10 Excellent

Kay

Travelled with family
Stayed 2 nights in Dec 2023
Response from Tana on 18 Dec 2023
Thank you for the 10 out of 10!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and friendly staff
Stayed 1 night in Dec 2023
Response from Tana on 18 Dec 2023
Thank you for the 5 out of 5! and the kind words!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean
Stayed 1 night in Dec 2023
Response from Tana on 18 Dec 2023
Thank you for the kind words and the the 5 out of 5 rating!

10/10 Excellent

Carley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come on in!
First of all, Ms. Kay was AMAZING. SUPERB. She was beyond helpful and so very sweet when we were checking in. I love how every staff member that we crossed paths with at this hotel was very well-mannered, greeted us good morning and told us to enjoy our stay and have a nice day. The rooms were very well kept. You literally could live in it if needed. Breakfast Id give an 8/10, just because my husband and I do not like sausage. The woman in the kitchen was very accomodating as well, even going as far as checking on us while we were in the lobby eating and making sure we had all we needed. The only thing I did not like Id say was the matress in the fold out beds were very cheap and flimsy. My two boys are big boned and both complained about feeling the springs and not getting a good nights sleep. Not going to ultimatley keep us from returning, but maybe something that can be replaced in the future. Other than that, our stay was delightful and I wish we had more time for another night. Great job!
Stayed 1 night in Dec 2023
Response from Tana on 5 Dec 2023
Thank you for taking the time to share your experience. I will be sharing your kind words regarding Kay and our kitchen staff with the entire team. There is nothing better than being recognized by our valued guests! Come back and see us very soon!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean rooms 👌
Stayed 1 night in Nov 2023
Response from Tana on 5 Dec 2023
Thank you for the 5 out of 5 and the kind words. I hope you are planning your return very soon!

10/10 Excellent

Cheryl

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and location!!
Stayed 1 night in Nov 2023
Response from Tana on 1 Dec 2023
Thank you for the kind words. I hope we see you soon again!