Search Hotels Near Florian's Gate, Kraków

"Firstly I need to talk about how wonderful the staff are . The receptionist and concierge were extraordinary. My mum had a fall on the first day and then couldn’t walk. They helped us with a wheelchair, helped her in and out of the hotel and even get a photo of my passport to send to me when I was out and forgot my id. The care and kindness was incredible. The hotel itself is beautiful, in the most perfect location in the old town, looking at the city wall. The rooms were comfortable, clean and warm and the breakfast was delicious with lots of choice . The fresh fruit was wonderful. I would not hesitate to come back to this hotel ."

"I stayed at this Hotel for a couple nights. All the staff I dealt with were very helpful and friendly. The room was spacious and the bed was very comfortable, but the decor needs refreshing. I had dinner in the Bar area on two occasions and the food was fantastic - well done to the Chefs. During the second night visit to the Bar, it was quite busy and there was only one operative doing everything (serving, making cocktails, clearing tables etc). I saw people including myself had to get up on several occasions to request for drinks or the bill. After I left the Bar, I went straight to the Front Desk and spoke with a Receptionist. On a positive note, the waiter operative was very friendly and did all that he could, so a massive well done to Roman. The location was fantastic and I would definitely consider staying again if I return to Krakow. Overall, it was a positive stay. "

"Great hotel but the AC was broken and the room shampoo and conditioner were empty on arrival. "

"Breakfast was mediocre, staff were indifferent, room was disappointing. Did not meet my expectations of a luxury hotel. "

"Great location, room modern and clean. Spoilt by constant noise. Walls paper thin, you can hear everything in the rooms next to you. "

"Great hotel right in the heart of everything. We were a 2 minute walk to the main square, with shops, restaurants, cafes and sight seeing abundant to the max. Would def stay here again"

"Amazing location with an excellent staff. This is a must stay in Krakow."

"Breakfast was fabulous. Staff are great."

"Lovely hotel. Great rooms and staff. Would recommend"