Search Pet-Friendly Hotels in Florence

"I saw 1 hotel employee during my entire stay. Check in process is done via a video screen and you're talking to someone virtually, takes much longer than it should. The door to my room could easily be pushed open even when locked. Overall it looked like the hotel had not been vacuumed in months. "

"The Westin is right downtown Cinncinnati across from a beautiful fountain. Parking was listed as an amenity with no dollar amount next to it on their website, but it was $17 overnight. We had to fiddle around and reset the surge protector behind the TV to get it to work, but it finally did. Also, this is a noisy location! We were on the 6th floor but could still hear road construction and a singer with amplifier singing in the square with the fountain until about 10:30pm. Otherwise, it was a good location, the bed was comfortable, and the staff was friendly. I would not stay here again for the price."

"Breakfast was ok , staff was not helpful to our polite requests . I will not book there again "

"The staff were great and friendly. My only complaints were there was no information about in room service and the TV was not a smart TV so if you didn’t want to watch live TV or pay for on demand you couldn’t cast your own streaming services."

"The room was nice. The front desk man was very friendly. The front desk lady on Monday morning should not have been at the front desk."

"Staff was friendly and helpful, the property is dated, you would think ownership and HIlton Brand would be update and renovate the only hotel on the airport property"

"Perfect. No worries about check in if arriving late, they have extremely useful system to self check in. A lot of details showing a high customer care. You feel like would like to come back and expend more time."

"Not bad"

"Great stay!"