Flevoland Trip

I am used to small European hotels and I generally like them for being “unique”, as opposed to the big chain hotels. I didn’t mind the lack of elevator or the steep, narrow staircases. However, certain things could and should be better. For example there was not a single electrical outlet in the room. After looking around for half hour, I found behind the curtain a short extension cord connected to an outlet in the ceiling. The bathroom was incredibly small with the toilet bowl almost touching the sink. There was minimal lighting and the main light fixture was hanging from the ceiling. The reception was open only a few hours in the morning and in the afternoon. Closed from Friday afternoon to Monday morning. It would have been useful if some of these details were included in the description of the hotel. Nevertheless, I did enjoy my stay. I hope the other rooms are better than the one I had.

Great staff - very friendly and helpful. Breakfast was excellent and the room is very modern. An easy walk to city core. I would go back!

The check in was very easy. The staff members were all friendly and eager to help. Check out also easy. Loved the iPad in the room to work the lights and blinds. The location is very close to the train station which makes it very easy to get around Amsterdam!

Clean room friendly staff

Hotel staff provided excellent customer service. They each were very kind and personable. Each time I had a request the staff responded promptly. One of the front desk staff even assisted me with cutting the tags off of a new sweater that I purchased since I didn’t have scissors. A big thank you to the staff at Leonardo Hotel Amsterdam City Center!