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"Very helpful staff and clean rooms "

"Honestly I could not be more happier with the hotel. Check in was easy. Hotel staff courteous. Room was very good size for a European hotel! I was concerned about the room facing the concert hall but could not hear anything. Extemely close to Grand Palace. Hit the different Christmas markets there in Belgium, Bruege and visited Ghent. Central Station is a five minute walk. Breakfast was a buffet and great variety. Would not hesitate to return back to this hotel."

"Overall good hotel, close to public transport, but little far from historic center to walk."

"Good location and nice staff, thank you Anna"

"We had a lovely long weekend at this hotel. Lovely neighbourhood and a short walk from both Eurostar and also up to Metro Louisa. The superior room was great, as we had the large sofa bed for our teenage daughter too. Great time. "

"Didn't see any staff, but were in the office if you needed them. Checkin & out are automated & very quick. Room & shower were excellent size & comfortable, with working air con. Good communal facilities. Only weakness was the choice of floor covering: a black type of matting, this shows remnants of cream & must make cleaning difficult (I should have asked them to clean). Fortunately I had my slippers so left it as on arrival, otherwise the hotel was clean, modern & spotless"

"Clean, lovely views, delicious food and friendly staff."

"Great location, great gym."

"Yes, yes, and yes. Could not have been nicer."