4/10 Poor
Krystal
4 Jul 2023
Lovely Situation - bad food, bad service
The pools and the position of the hotel is lovely- surrounded by the mountains.
However it soon loses its shine (mostly) due to clientele. If you dont mind
boozy brits (of all ages), people leaving towels by the pool before 8 am & not appearing all day & drinking games (only a couple of nights a week) complete w bad language - you’d be ok. However I didn’t find the pool a relaxing atmosphere. Inappropriate dance music all day in the restaurant, staff encouraging you to get drunk, but ignoring you if you wanted a drink round the pool unless you were drinking all day. 1 bartender was loud & obnoxious & very irritating.
The (superior) rooms are fine. Nice vanity-shame hairdryer is I the bathroom.
However my toilet trickled all week & windows were filthy-I reported these 3 times and nothing was done. The food is also horrible. The pasta was a cheap sauce w frozen carrots & broccoli! W so much nice food in the area-I went elsewhere. I also opted for boat trips&the gorgeous public beach the majority of my time. The only positive was the young man Ibrahim who helps w luggage & check in, & the young ladies on reception-v pleasant and friendly. There’s an older lady who checked me out,didn’t say thank you or have you had a nice trip or anything. A lack of care is the general problem here.
Ps
There’s also a horrible view should you be the end rooms in the far block- balconies alongside the stairwell, overlooking the laundry! Room 413/4/5/6/7 have a lovely view.
Krystal
Stayed 6 nights in Jun 2023
