Breakfast, lunch, dinner served; Moroccan cuisine
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Reviews of Riad Ouliya

3 out of 5
Riad Ouliya
27 Rchm Laayoune, Fes, Fès-Meknès

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ilaha

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service
Stayed 1 night in Jun 2023
Response from proprietaire on 13 Jun 2023
THANK YOU YOU ARE VERRY FRIENDLY I HOPE SEE YOU AGAIN IN AOUR RIAD WHISES

8/10 Good

ilaha

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service and staff
Stayed 1 night in Jun 2023
Response from proprietaire on 13 Jun 2023
THANK YOU FOR YOUR FED BACK I HOPE SEE YOU AGAIN IN AOUR RIAD

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed another night after our desert experience. Rachid and staff treated like family. Great experience
Stayed 3 nights in May 2023

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities
The owner, Rashid and his staff (Moustafa, Yousef) take care in making sure every part of your stay is perfect. They provide assistance with luggage, sightseeing, etc. Rashid even took care of our bags while we spent a night in Merzouga. Yousef helped us find a taxi on our departure which was fantastic. Restaurant Ouliya is also amazing. Best meal in Morocco so far
Stayed 1 night in May 2023

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from proprietaire on 15 May 2023
thank you nverry friendly ihope see you again

8/10 Good

Osama

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Riad, with great wood carving and intricate tile work. Great breakfast with baguette, msemen, and beghrir as well as some protein (eggs, cured meat, cheese, and yogurt) to go with all the sugar (jams, honey, and juice). Aiyub "..from youtube" was quite a personality. The stairs are a bit tight going up but that most riads. In our room the TV didn't plug in and the bathroom was a bit odd (toilet separate room from sink and shower). But the beds were again beautifully carved bed frames. Very close to a Bank of Africa ATM and taxi stand which came in hand when we had to catch our train to Marrakesh.
Stayed 1 night in Mar 2023

8/10 Good

Juan Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good option to stay in Fez! Really friendly and helpful staff!
Response from proprietaire on 9 Jan 2023
merci de votre commentaire vous etes tres gentille

10/10 Excellent

Adnan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing decor
Response from proprietaire on 9 Nov 2022
merci beaucoup c une famille tres gentille tres sympatique ravi d accuillir bonne receptionRACHID ALAOUI

10/10 Excellent

Maka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and beautiful Riad! Extremely helpful and friendly staff. We had a dinner on the rooftop and it was super delicious with a great view of the Medina. I would highly recommend it! Special thanks to Rachid and Hassan!
Stayed 1 night in Oct 2017
thank you for you vist

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great hotel with helpful staff. They were able to make some phones calls for us and get us to the correct location due to the medina being a maze. Very accommodating and assisted us with taxi service, meals, and directions.

6/10 Okay

Annie

Nous avions réservé pour 3 chambres et une fois sur place ils ont fait semblant que nous en avions réservé qu’une seule. Ils savaient depuis le matin qu’ils n’avaient qu’une chambre pour nous mais ont attendu que nous soyons sur place vers 21:30 pour nous aviser de la situation. Ils étaient bien au courant qu’à cette heure nous ne pourrions aller ailleurs. L’endroit est beau et bien situé, le personnel courtois et gentil mais sans gêne de vous faire payer pour ce que vous n’avez pas eu.
Stayed 2 nights in Feb 2024
Response from proprietaire on 20 Apr 2024
nous excursons de cette situation nous avons une over booking nous avons pas d autres choix la famille est tres gentille et merci de votre gentilles

6/10 Okay

Annie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Hanane

Stayed 1 night in May 2023

8/10 Good

Helga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very nice and lovely Riad. Well situated in the Medina. Really very friendly and helpful staff all around and at any time. Everythere very clean in rooms and each floor and both terraces. Marvellous good food at breakfast and dinner. Thanks to everybody there. We enjoyed a good time in this fantatastic decorated building.
Stayed 4 nights in May 2023
Response from proprietaire on 24 May 2023
thank you you are verry friendly whises

2/10 Terrible

Justine

Stayed 7 nights in Apr 2023
Response from proprietaire on 15 May 2023
thank you nverry friendly ihope see you again

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from proprietaire on 15 May 2023
thank you nverry friendly ihope see you again

10/10 Excellent

Giulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura e' molto bella,e' in una posizione strategica all'interno della medina,vicino la porta Bab Rcif. Il personale davvero gentile e disponibile per qualsiasi richiesta. Anche il ristorante molto buono e con porzioni abbondanti. Super consigliato!
Response from proprietaire on 4 Mar 2023
thank you verry much verry friendly also your family

8/10 Good

Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil chaleureux , la fisponibilité du personnel .
Response from proprietaire on 14 Feb 2023
merci Mm poline vous etes tres gentille nous sommes tres contents de vous accuillir bonne reception

10/10 Excellent

Celine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
German: Ein wirklich tolles Riad in mitten der Medina! Der Preis ist super, das Frühstück lecker und man hat einen super Ausblick auf die Stadt! Auch das Essen im Restaurant des Riads, welches sich auf dem Dach befindet, ist unglaublich lecker! Selbst für Vegetarier ist etwas dabei. Bei dem Kauf einer Simkarte wurde mir direkt weitergeholfen. Adam und Ayoub waren wirklich sehr lieb und gastfreundlich! Ich kann die Unterkunft sehr empfehlen! English: A really great riad in the middle of the medina! The price is great, the breakfast is delicious and you have a great view over the city! The food in the riad's restaurant, which is located on the roof, is also incredibly delicious! There is also something for vegetarians. They helped me to buy a simcard to not to pay the expensive prices. Adam and Ayoub were really nice and hospitable! I highly recommend the accommodation!
Stayed 2 nights in Sep 2022

2/10 Terrible

Maria Vittoria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terribile errore Negativi: -Check in di 30 min per venderci il loro menu (in euro e per la precisione 15) ed i loro tour (nonostante avvisati che conoscevamo la città). Passaporti non controllati (infatti dopo si sono permessi di chiedermi l’età e did dirmi che mentivo sul modulo), segno che potrebbe entrare chiunque -Stanza sbagliata e sporca: hanno dato la colpa ad Expedia che secondo loro aveva caricato delle immagini sbagliate e poi ci hanno detto che le foto non devono corrispondere alla realtà quando la stanza era stata data ad altri -acqua calda staccata finché non abbiamo avvisato -senza corrente dalle 21:30 alle 24ca il secondo ed ultimo giorno nel quale dovevamo fare le valigie per partire alle 2:30 -partenza alle 2:30 perché non ci volevano far prenotare un taxi prima -bugia sul fatto che potevamo prender solo taxi loro perché i pentite non vanno in aeroporto; pagato 6 volte il prezzo normale - sprecate ore ad aspettarli mentre risolvevano i problemi e poi si nascondevano facendo finta di lavorare Positivi: terrazza con bella vista
Stayed 2 nights in Aug 2022

10/10 Excellent

Alfredo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad incantevole, camere arredate con gusto locale e quindi perfette per un soggiorno dal gusto "etnico"
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad excelente.
O Riad é simplesmente excelente, as pessoas são extremamente acolhedoras, educadas e simpáticas, fazendo assim com que o serviço prestado seja excelente, nossa experiência nesse Riad não poderia ter sido melhor, limpeza impecável, muito bem decorado, alimentação muito bem preparada. Localização ótima, no coração da medina de Fes.
Stayed 2 nights in Dec 2017
Response from marwan on 6 Jan 2018
thank you obrigado

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切なスタッフのいるリヤド
スタッフの皆さんがとても優しくしてくれました。日本語が少し話せる従業員がいて日本語で対応もしていただきました。スタッフは他の国の旅行者とも親しげに話していました。 早朝のチェックアウトでしたが、スタッフがロビーで待ってくれていて広場まで送ってくれた上にタクシーを見つけてくれてタクシー料金の交渉までしてくれました。 部屋も清潔に掃除されていて不満はありません。値段の割にウェルカムドリンクもあり朝食もついていてかなりいいサービスと思います。
Stayed 2 nights in Aug 2017
Response from Soufiane on 27 Aug 2017
Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo Riad no coração da Medina
Reservamos o quarto Sherazade, que gostamos muito, mas no segundo dia nos mudaram para um quarto pior alegando que o Expedia havia deixado reservar o quarto que já estava reservado anteriormente para outro casal. Fiquem atentos, porque tentei me queixar com o Expedia e não achei nenhum E-mail deles para isso. De resto, o Riad é muito lindo, o terraço super gostoso para tomar café da manhã e jantar, e o staff é super gentil.