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Palais Al Firdaous

3.0 star property
Travelers find a peaceful haven in the heart of ancient Fes El Bali, where rooftop views complement indoor pools perfect for family relaxation.

Choose dates to view prices

Palais Al Firdaous welcomes families with a free breakfast buffet and daily manager's reception. Guests can take in the city from the rooftop, relax in the sauna, or enjoy the café while children splash in one of the ten indoor pools.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is ₹6,746
₹7,769 total
includes taxes & fees
20 Jun - 21 Jun
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Policies

Check-in

Check-in start time: noon; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for MAD 150.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 75 per person (return)
  • Airport shuttle fee per child: MAD 75 (return), (from 3 to 6 years old)
  • Nearby parking fee: MAD 10 per day (984 ft away)
  • Hosted evening meal: MAD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
24-hour pool access
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Palais Al Firdaous have a pool?

Yes, this property has 10 Indoor pools. Pool access is available 24 hours a day.

How much does it cost to stay at Palais Al Firdaous?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Palais Al Firdaous on 20 Jun 2026 start from ₹6,746, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palais Al Firdaous pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palais Al Firdaous?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palais Al Firdaous?

Checkout is at noon.

Does Palais Al Firdaous provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 75 per person applies.

Where is Palais Al Firdaous located?

This family-friendly Fes hotel is located in the historical district, within a 10-minute walk of Bab Guissa, Henna Souk and Souk El Attarine. Sidi Moussa Tannery and Chouara Tannery are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.4

7.2

Cleanliness

7.4

Location

6.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 4 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

The riad is stunning - it felt more like a homestay than a hotel in ways and we were a bit far out but you still get great value for your money - the room we stayed in (Yasmine) was very spacious and split over 2 floors - not very polished but loads of character to the place. Its a big mish mash of antiques and traditional moroccan home decor. If I visit fez again I would stay closer to the Bab Baljoud area as the riad is in a bit more of a local area - some people might love this but it can be hard to find your way back in the dark and a bit quiet. The main courtyard is a bit dark and damp with no natural light coming but there is a small pretty outside area with a feature pool. The staff were so attentive and the breakfast was great! :)
Verified

6/10 Okay

Hadia Amadou

Disliked: Staff & service
They don’t make effort to contact us
Stayed 1 night in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención y un buen desayuno
Stayed 3 nights in Jan 2020
Verified

4/10 Poor

remy

Disliked: Staff & service

Non fiable

Nous sommes arrivés, plus de chambres malgré réservation et confirmation du séjour une semaine avant arrivée. On nous a amené dans un autre riad en plus garantissant une qualité de service equialente, ce qui etait loin d'être le cas
Stayed 4 nights in Apr 2019
Verified

2/10 Terrible

Y

Disliked: Staff & service, property conditions & facilities
フェズ旧市街に立地する素敵な建物のホテルでした。 ただ、予約した部屋において洗面台では温水が出るものの、シャワーから温水が出ず、シャワーを浴びることができませんでした。 このトラブルに対して、他の部屋を手配することもなく、ただ謝罪されるだけでした。 また、ホテルから長距離バス乗り場までタクシーを手配したところ、遠回りをされた上に高めの代金を請求され、非常に嫌な思いをしました。 （早朝かつホテル手配なので多少高くつくことは想定していましたが、最短距離で３分程度の道のりに対して、100DHを請求されました。流しのタクシーなら10DH以下なので、非常に高額であったと思われます。ホテルスタッフも頼んでいないのにバス乗り場まで同伴し、そのスタッフから高額な金額を請求されました。） 使えないシャワー、高額なタクシー代請求という点で非常に不満の残るホテルでした。
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Senay

Liked: Staff & service, property conditions & facilities, room comfort
Bijzonder mooi hotel van binnen.....echt sprookjesachtig. Bediening spreekt Frans o f arabisch. Engels niet.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family holiday in Fes

We visited Fes for two nights in April and found these accommodations more than adequate for our family weekend holiday. The desk, cleaning, and service staff were exceptional. The riad is beautiful and the decor charming, though it is a bit dark with an enclosed courtyard outside the rooms. The "pool" is actually more like a fountain in the main courtyard and it was empty during our April stay. The traditional Moroccan breakfast was delicious. The location is within five minutes of a main gate and parking; a big plus in a city like Fes.