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Reviews of Château de Fère

5 out of 5
Château de Fère
Route Du Château, Fere-en-Tardenois, Aisne

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 152 reviews" "
Rating 8 - Good. 37 out of 152 reviews" "
Rating 6 - Okay. 16 out of 152 reviews" "
Rating 4 - Poor. 5 out of 152 reviews" "
Rating 2 - Terrible. 3 out of 152 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Beautiful property in need of attention
The property itself and the ruins were a sight to be seen. It appears as though efforts are being exuded to improve the lodging however the toilet didn’t flush so we requested to change rooms the second night. Internet was down, pool was dirty, grounds unkept. There is no air conditioning, only a fan provided. Extremely quiet due to the remote location. Staff were as helpful as possible.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jose

Stayed 1 night in Aug 2023
Response from L'équipe de réception on 17 Apr 2024
Merci beaucoup pour votre note, nous avons hâte de vous recevoir à nouveau au Château.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spending time n the champagne terrace was a highlight. The staff could not have been more accommodating in every way. We were only sorry that the dining room wasn’t open on either night of our stay.
Stayed 2 nights in May 2023
Response from The Château de Fère team on 28 Jun 2023
Dear Robert,All of the Chateau's team would like to thank you for your nice review !It's been a pleasure to welcome you, we hope to see you really soon and we apologyse that our restaurant was closed during your stay.Hope to see you back to the castle.Kind regardsReception's staff

10/10 Excellent

Nicole, Weston

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very pleasant staff, amazing scenery, and wonderful dining experience! We felt like we were transported to the past!
Stayed 1 night in Nov 2022

10/10 Excellent

Jerry

Stayed 1 night in May 2022

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
A beautiful building in a wonderful setting. Friendly people who couldn’t be more pleased to see you. Great menu degustation - highly recommended. A gem of a hotel and restaurant.
Stayed 1 night in Apr 2022
Response from Natalia Reception Chateau de Fère on 26 Apr 2022
A big Thank You for taking time to leave your perfect scoring and your very kind feeling after your stay at Château de Fère. We are very happy you enjoyed it plenty. Our daily efforts to offer our guests the best possible services and service are rewarded beyond our expectations. We hope to welcome your soon. Kind regards,

10/10 Excellent

RANDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful place. Great staff
Stayed 1 night in Apr 2022
Response from Chateau de Fère Team on 26 Apr 2022
Dear Guest, Many thanks for your perfect rating. We hope to see you back with us very soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Guy, Montreal, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I were on a 10-day father-son trip through the Champagne, Alsace and Western Germany regions. I had been yo Chateau de Fere some 30 years ago and had kept a highly memorable souvenir of my stay there then. This time, it was even better as Emma welcomed us as if we were family. This is a gorgeous property located within 1.25 hours from CDG airport. We will be here again...in this lifetime! Thanks Emma!
Stayed 1 night in Nov 2019
Response from Eric on 13 Dec 2019
Dear Madam, Dear Sir Thank you for the trust you have placed in us during your stay in our hotel and for your comment. The whole team at Château de Fère wishes you a happy end of year celebration.

8/10 Good

steve

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Champagne getaway
Gorgeous hotel with perfect remote setting next to some ruins. Good pool and spa. Gourmet restaurant ( other eating houses in village 3 km away) Rooms are good( tea and coffee making facilities are not at all good... coffee sachets in 5 star hotel!) Bath room well equipped would recommend
Stayed 1 night in Aug 2019
Response from general manager on 6 Oct 2019
Dear Guest Thank you for your comment about your stay with us We're very pleased you appreciated your stay, your accomodation and our restaurant We've noticed the things to improve about facilities We hope to welcome you again and thank you for your recommandation to stay with us Best regards

8/10 Good

V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Aurélie Cordier, Chef de Réception on 14 Aug 2019
Madame, Monsieur, Merci d'avoir pris le temps de nous faire part de votre avis suite à votre séjour au Château de Fère. Nous sommes ravis qu'il vous ai satisfait. Votre satisfaction est le moteur de nos efforts pour vous apporter une expérience unique et inoubliable. Nous sommes conscients qu'il y a des points à améliorer et nous vous invitons à revenir vers nous directement pour en discuter. Au plaisir de vous accueillir très prochainement. Bien cordialement

8/10 Good

Toby

Liked: Cleanliness, room comfort
Slightly faded grandeur
Stunning property and setting, rooms are pretty tired and need a refresh. Pool and spa both nice, restaurant very good although slightly overpriced for the quality. Positives outweigh the negatives for sure.
Stayed 1 night in Jun 2019
Response from Aurélie, Chef de Réception on 25 Jul 2019
Dear Toby, Thank you for taking time to leave your feeling after your stay at Château de Fère. We are happy you enjoyed it. We are planning refurbishment in room you will discover on an ongoing basis. For dinner, it is gastronomic cuisine and our Chef Quentin Lacoste and his team do their utmost to propose a cuisine representing French haute gastronomy. We hope to welcome you soon. Kind regards

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun night!
Fabulous experience we will stay again! Be sure to spend time looking about, there is a lot to see in the countryside, in addition to the resort hotel! The pool looked inviting but we had not the time. Food was superb service was excellent, a memorable stay!
Stayed 1 night in Jun 2019
Response from Aurélie, Chef de Réception on 25 Jul 2019
Dear Thomas, Many thanks for taking time to leave your perfect scoring and your very kind feeling after your stay at Château de Fère. We are happy you enjoyed it plenty. We hope to welcome you soon. Kind regards

10/10 Excellent

Rowaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of heaven
Can not fault the staff or the premises. Our room was perfect, the food in the restaurant was amazing. My only feedback was the damp smell in the halls but we couldn't smell it in our room or the restaurant. The town itself is very old and not much happening. No cafes or restaurants. Just a pub and a bakery.
Stayed 1 night in May 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Historic Accommodations Champagne Country
The location includes 13th century ruins, you will get great photos. The staff was professional, informative, accommodating and happy. The restaurant has delicious authentic cuisine at a reasonable price. The room was large and included bath, separate shower, coffee maker and mini fridge. The grounds are well maintained. I highly recommend staying here.
Stayed 1 night in Apr 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience
Wonderful staff, helpful and informative. Beautiful location and countryside, added bonus with historical ruins on site. Ideal location if wanting to visit Epernay, Reims and Paris. Peaceful and relaxing. Love to return to this Chateau on day.
Stayed 2 nights in Dec 2018
Response from The Château de Fère Team. on 17 Dec 2018
Dear Caroline, We would first of all like to thank you for your stay with us and for taking the time to share this review. We are delighted to read you had such a nice time and you enjoyed all the uniqueness the hotel and its surroundings have to offer. We hope to welcome you back very soon. In the meantime, please accept our warmest regards, and we all wish you the merriest of seasons, to you and your loved ones.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building in a great location. Bathrooms were dated and would be better if double beds had one mattress rather than 2 singles.
Stayed 1 night in Oct 2018
Response from La Direction on 27 Oct 2018
Thank you for taking the time to share your experience.

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dramatic backdrop
We loved this Chateau. Very dramatic with the ruins in the background. Beautiful hotel
Stayed 2 nights in Sep 2018
Response from L'Equipe du Château de Fère on 27 Oct 2018
Thank you ! Hope to see you again soon...

2/10 Terrible

Anilbal, Brussels

Disliked: Staff & service, property conditions & facilities
Terrible hotel
We arrived at 4pm and have to wait one hour for our room. What a mistake to reserve dinner at the restaurant! After one and half hour, the starter has not yet arrived. We complained but to no avail.
Stayed 1 night in Jul 2018
Response from Olivier Robinet, General Manager on 25 Jul 2018
Dear I would like to thank you personally for staying with us as well as taking the time to share your experience. We are pleased you like the Chateau and the design of the rooms. I am of course extremely concerned with the situation you described particularly the service in the restaurant and technical problems in the rooms. I sincerely regret that this experience did not live up to your expectations and do apologize. We hope you will give us the opportunity to welcoming you again so that we can provide you with the very best of our hospitality. Sincerely yours

6/10 Okay

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort
Expected more for the price
It's a nice enough place, but at this price, we expected better attention to detail. There were lightbulbs out in the bathroom, shower attachment in the bath didn't work. And we had trouble locking the door to our room. More of the staff didn't speak English than did.
Stayed 1 night in Sep 2017

6/10 Okay

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment
Dreadful experience. Many thousands of pounds are needed to be spent on improvements, updating etc.... We were there 32 years ago and it was excellent....
Stayed 1 night in Sep 2017

8/10 Good

I P

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The bathroom was amazing but the bedroom was very dated. The restaurant was excellent
Stayed 1 night in Sep 2017

10/10 Excellent

Nick, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in restful setting
My third stay here and it's as good as ever. Delightful, individual rooms in grand Chateau next to the runs of an older one. Food outstanding, service very good. Pricy, but worth it. Ideal centre for a champagne tasting break. Not really suitable for children
Stayed 2 nights in Aug 2017

8/10 Good

Florent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fabulous location and beautiful chateau. Excellent service, food and wine. Disappointed that the menu does not change each day, would have hoped for the relatively limited Menu du Chateau to change each day. Food and wine is expensive but excellent.
Stayed 3 nights in Jul 2017

4/10 Poor

Paul, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lovely quiet spot
One night stay. Upgraded to impressive, large room looking over swimming pool to the fields beyond. No water at all to wash with. No offer of anything at all to compensate. Had a swim instead. Enjoyed a reasonable, but not good enough for the price, 4-course meal. The staff were not friendly. They weren't rude either, just cold. This hotel could be so much better.
Stayed 1 night in Jun 2017

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent. Very attentive and polite. The food was great and the accommodation was better than I had expected in a 500 year old Chateau. The grounds we're very picturesque and peaceful. I would recommend this Chateau highly!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely chateau an hour from Epernay and Reims
The chateau is absolutely charming and we had a lovely view from our room of the castle ruins. The area is beautiful and serene, but there are no nearby dining options except for the chateau. We had the chateau 4 course menu on our 2nd night and the food was very good, but the service was slow and we sat with empty glasses and plates for 45 minutes before anyone came by to check on us. Besides that our stay was lovely.

10/10 Excellent

Bricini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real find, 5 star setting and service,
Great choice near Reims and Paris, park like setting with old world style, great person elle and service, booked 1 night and stayed for 3.

4/10 Poor

David, Weybridge Surrey

Disliked: Property conditions & facilities, room comfort
Expensive without value for money
The De Luxe room was like staying in your Grandma's spare room, it was tired, shabby, dated. But wait, granny does have a lovely jacuzzi tub in the bathroom! Fantastic! Let's fill it .. 30 mins later - no water pressure ! it covers the jets - BUT you press the button and no bubbles, you find it does not work.. Oh granny why so shabby ! Why is the wall paper torn by suitcases and not repaired, what lovely drab colours you have grandma and lovely ancient arm chairs ! Art on the wall - lovely if you are granny .. Granny why no english TV? Why Leaking, running, stained toilet with no repair ?? Shutters on the Windows, lovely, when did they get painted and repaired ?? .. When granny was young and grandad was alive is my guess .. Just after liberation maybe ! BUT WAIT HERE IS THE BEST.. NO AIR CON IN THE HOTEL ANYWHERE!! That may work in Blighty - but we are in grape growing country, and they need heat to grow .. Hot as Hot can be in the roof of the hotel.. But a massive fan is provided, lucky you if you can sleep with the noise from something of an equal decibel to a B52 propellor, and an air flow over your body of a Maclaren aerodynamic test tunnel. You can always turn it off and sweat. The staff are lovely though, genuinely they are so nice.The meal was nice- limited menu, expensive, but very nice. .. Cannot fault it for good taste. All in all a sad visit, I feel ripped off, and had virtually no sleep, courtesy of my aircraft wing fan !!

8/10 Good

Dawn, LA

Liked: Staff & service
Historical
The Castle and grounds are beautiful. Rooms are run down and both of mine were dirty. NO AC in the hotel! Beware! Restaurant was very good and staff very pleasant and accommodating.. Wifi barely worked in hotel and not at all in rooms.

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fariba, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcoming atmosphere.Impeccable Service and Food
We were welcomed warmly by the staff on our way to Vebier upgraded to 2 beautiful suites and we are stopping over on our way back to london.

8/10 Good

live to travel!, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opportunity to stay in a castle.
Great opportunity to stay in a castle. Restaurant was good but very expensive. Nothing else close by to eat. That said it was a good experience. Albeit, it was a bit musty and stuffy- I guess that's how castles were. Staff was excellent. Restaurant staff was friendly. Bathrooms nice with rainwater shower head and bathtub type shower. Ruins were fun to walk through.
Ruins
Castle garden
Castle ruins
Langoustine ravioli

10/10 Excellent

Andrew, Pulborough uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
overnight stay en-route to paris we both love it- wish we could have stayed longer staff were excellent and very very helpful

10/10 Excellent

Lisa, Northamptonshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real find in the Champagne region
A charming find for a two night stay in the Champagne region. Staff are attentive, and very keen to help. Food was great, as were the Maitre d' and the sommelier - thanks Patrice and Benoit (apologies if I have your names wrong!). Our only gripe was that the jacuzzi bath didn't work (we did mention it on the first night). Our room was lovely but with the eaves windows, it meant you didn't get to see all of the wonderful view. David on checkout was charming and it is clear that this Chateau is loved. We very much hope to return. Thank you.

6/10 Okay

Charles, UK

Liked: Staff & service
Beautiful location
Fabulous setting & interior, & very good staff. Michelin restaurant of good standard but our top-price menu gastronomique (90€) not outstanding. Choice on lesser menu too limited & not well balanced (both meat starter & main course duck). 2 mysterious glasses of champagne arrived unordered - but later charged (taken off next morning). Bedroom specifications apparently luxurious but quite impractical: eg rolltop bath with shower above - with no way of stopping water flow down the back.

8/10 Good

rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel however the meals are expensive. The setting is fantastic and the hotel facilities are ver good.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointing
Very unfriendly welcome and not at all what we expected. Water was cold so was unable to have a bath or shower in the evening and morning and we were not even offered a reduced rate on our room.

10/10 Excellent

Lee, nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent venue for wedding or anniversary
we stayed for our 25th wedding anniversary . I informed the hotel and we got a free room upgrade . Then the best table at there michilin star restaurant . Then a sparkle on the desert for the wife. She loved it .. Thanks very much. It was beautiful .dinner was €300 but I did over do the champers

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A trip to champagne
The only negative thing about our room (34) was that we were on the top floor(in the roof) and as the weather was so good it was very warm at night. Also the bathroom was a little dated. Other than that had a fantastic stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a beautiful place !!
Wonderful, romantic chateau/hotel. Food was superb - by all means, the best beef we ever had, anywhere !. Staff was most friendly and could not do enough to make our stay more pleasant. We truly cherished our stay.

10/10 Excellent

anthony, cookley,wocestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic break
Food excellant,location perfect,staff friendly and professionnel.