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"Wow! This hotel was the friendliest, cleanest, service oriented hotel we have ever stayed in around the world, on arrival Tristan made us a cup of tea to sit at the patio and chill before checking in. Marcella took us to our room to check it was ready and the outstanding service continued. we were treated like family and that is the atmosphere created. The spa area was out of this world and would compete with any luxury resort. Tristan’s local knowledge and advice on where to eat and how to get around on the tram were so helpful. Thank you for a wonderful stay."

"Very good "

"Great stay! Highly recommend!"

"Building looks great and all. Location is very undesirable. Many seedy characters loitering about smoking at all hours of the day. There is no extra lock inside room. Nothing expect your key card! I asked person at desk (who leaves at 10pm) how does one lock from inside? She responded it’s a modern hotel no extra lock needed. Needless to say any master key card can open any door. As a woman travelling alone I felt very unsafe throughout my stay. As they say you get what you pay for. Beds were clean and comfy though. I don’t know whom to call after 10 pm though as the hotel becomes deserted at reception. "

"Spacious and clean. Late night door access. "

"Loved the shower!!"

"Amazing place, very nice staff, great kitchen, magical surroundings, we were very satisfied"

"The room is ok but it was noisy motorway coz the window is not close broken"