All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Easy check in. Clean rooms. The bar/restaurant has good service and good food. Have stayed here before and would stay again.
Mandy
Stayed 1 night in May 2024
Response from Alexis R. on 26 May 2024
Thanks so much for staying with us, and taking the time to leave us your excellent feedback! We look forward to sharing this with our staff, and we hope to see you again!
We are so happy that you enjoyed your stay with us and hope to see you again soon!
4/10 Poor
Kent
Travelled with family
25 Mar 2024
Hotel is run down and showing its age. Pool was freezing cold, rooms are worn , no hot water, dirty.
Kent
Stayed 2 nights in Mar 2024
Response from Laura A. on 25 Mar 2024
We are sorry to hear that we did not meet your expectations. We will discuss the issues of cold water in the pool and the room with the appropriate staff, as well as the cleanliness issue with housekeeping.
Lots fun for the kids. Took a long time to get hot water in the shower, while the sink had hot water faster than at home.
Kelly
Stayed 1 night in Mar 2024
Response from Laura A. on 25 Mar 2024
We are delighted to hear that the kids had fun during their stay! We appreciate the feedback regarding the issue with the water. We are currently working to update a few things to have it work better! Hopefully we can see you again the future.
Thank you for staying with us. We wish we could have made your stay a 10 out of 10! We are always working to give the best service possible, so if there was anything we could have done better, please let us know!
2/10 Terrible
David
Travelled with family
26 Feb 2024
The smell
David
Stayed 1 night in Feb 2024
Response from Laura A. on 28 Feb 2024
Thank you for your feedback regarding your stay. We are very sorry that it did not meet your expectations. We have talked directly with maintenance regarding the smell, and are working to figure out what is causing it, so that it can be fixed. We hope that you will still consider us in the future.
We are very sorry to see that your stay did not meet your expectations. We always want to give the best service possible and love to hear feedback of how we could have made it better. If you have any concerns or notes, please feel free to let us know.
8/10 Good
Roshanda R
24 Feb 2024
Roshanda R
Stayed 1 night in Feb 2024
Response from Alexis R. on 20 Mar 2024
Thank you for staying with us! If there was anything we could have done better to make your next stay a 5-out-of-5, don't hesitate to reach out to us at any time. We hope to see you again!
Thank you for staying with us! I wish that your stay could have been a 10 out of 10. We are always happy to hear feedback as to what could have made your stay better. If you have any concerns, please let us know!
The pool area was great for my kiddo and was sectioned off so that he could play in the very shallow area and I didnt have to worry.
Brandi
Stayed 1 night in Feb 2024
Response from Laura A. on 24 Feb 2024
Thank you for staying with us and we are glad to hear you and your family enjoyed the pool. If there was anything we could have done to make your stay a 5 out of 5, please feel free to let us know!
Thank you for staying with us. I am sorry to see that we did not entirely meet your expectations. If there was anything we could have done to make your stay better, feel free to reach out and let us know!
8/10 Good
Verified traveller
Travelled with family
18 Feb 2024
Liked: Staff & service, room comfort
Verified traveller
Stayed 1 night in Feb 2024
Response from Laura on 18 Feb 2024
Thank you for staying with us, we are sorry to hear that we did not meet all of your expectations. If there is anything that we could have done better, please feel free to let us know!
The smell of sewer was so strong. We staying on the 6th floor in the towers. It was awful. Every time i walked back in our room i got a headache. Didnt seem safe to be breathing that in. Paid over $180/night.
Julie and Clarence
Stayed 2 nights in Jan 2024
Response from Alexis R. on 20 Mar 2024
Thank you for staying with us, and we apologize that the sewer smell issue made for a less-than-enjoyable stay. We sure haven't been enjoying it either, and this area is currently closed while a permanent solution is being found. We appreciate having you as our guest, and hope to see you again!
10/10 Excellent
Lenni
Travelled with family, Travelled with family and small children
Very nice hotel. My kids loved the pool area. We will definitely be coming back everytime we come to Fargo.
Lenni
Stayed 1 night in Jan 2024
Response from Laura A. on 27 Jan 2024
We are so glad that you and your family enjoyed your stay with us! Can't wait to see you again in the future!
8/10 Good
Isabel
Travelled with family and small children
28 Dec 2023
Liked: Cleanliness, staff & service, amenities
Isabel
Stayed 1 night in Dec 2023
Response from Laura on 29 Dec 2023
Thank you for staying with us. We are sorry to see that we did not quite meet your expectations. If there was anything we could do better, please let us know.
The check in staff greeted me with a Smile and check in was fast and easy! The Dining and Bar Staff were also Friendly and Easy to talk with!Breakfast was Great!
Robert
Stayed 1 night in Dec 2023
Response from Laura A. on 27 Jan 2024
Thank you so much for the wonderful feedback and we are delighted that you enjoyed your stay! We hope to see you again soon!
10/10 Excellent
Todd
24 Dec 2023
Todd
Stayed 1 night in Dec 2023
Response from Laura on 25 Dec 2023
We are glad to see that you enjoyed your stay with us! Thank you and hope to see you again!
10/10 Excellent
Megan
24 Dec 2023
Megan
Stayed 1 night in Dec 2023
Response from Laura on 25 Dec 2023
Thank you for staying with us! We are glad to see that you enjoyed your stay.
We apologize that your stay did not meet your expectations. If there is anything we could have done to make your stay better, please let us know! We strive to make every guests experience the best possible experience.
We are delighted to hear that you enjoyed your stay and hope to see you again in the future!
8/10 Good
Amy
3 Dec 2023
Liked: Cleanliness, staff & service
Amy
Stayed 1 night in Dec 2023
Response from Alexis R. on 5 Dec 2023
We're glad you enjoyed your stay with us! If there was anything we could have done better to make your next stay a 5-out-of-5, don't hesitate to reach out to us at any time. We appreciate having you as our guest!
10/10 Excellent
Jerad
30 Nov 2023
Liked: Cleanliness
Jerad
Stayed 1 night in Nov 2023
Response from Alexis R. on 5 Dec 2023
We appreciate having you as our guest! We hope to see you again!
Very nice, clean. Reasonable good prices and very good breakfast.
Christopher
Stayed 2 nights in Nov 2023
Response from Alexis R. on 30 Nov 2023
We're glad to hear you enjoyed your stay with us! We hope to see you again!
10/10 Excellent
Mike
17 Nov 2023
Mike
Stayed 1 night in Nov 2023
Response from Laura on 11 Dec 2023
We are delighted to see that you enjoyed your stay with us. Hopefully we can see you again in the future.
6/10 Okay
Jason
Business traveller
10 Nov 2023
Jason
Stayed 1 night in Nov 2023
Response from Alexis R. on 13 Nov 2023
Thank you for staying with us! If there was anything we could have done better to make your next stay a 10-out-of-10, don't hesitate to reach out to us at any time. We hope to see you again!
8/10 Good
Kayla
Travelled with family
8 Nov 2023
Liked: Cleanliness, staff & service
Kayla
Stayed 1 night in Nov 2023
Response from Laura on 9 Nov 2023
We are glad to hear you enjoyed your stay but seems there may be room for improvement. If there is anything we can do to improve it for next time, please let us know!
Great hotel! Downfall was the layout. It wasn't very convenient to an elevator. It was difficult to find our room. We enjoyed the Sports lounge, the coffee shop, the hotel shuttle and our room. Sadly we werent able to experiece the pool area or resturant.
Betsy
Stayed 1 night in Oct 2023
Response from Laura on 30 Oct 2023
We are delighted to see that you enjoyed not only your room but the amenities that we provide as well! You are correct that the layout is best put, "unique". Hopefully you can stay with us again and dine in the restaurant!
2/10 Terrible
Jason
29 Oct 2023
Jason
Stayed 1 night in Oct 2023
Response from Laura on 30 Oct 2023
We are sorry to hear that your stay did not meet your expectations. If there are any notes you have for improvement we greatly appreciate any and all feedback.
6/10 Okay
Dawn
Travelled with family
29 Oct 2023
Liked: Cleanliness, staff & service, amenities
It was very nice and quiet and pool was clean.
Pool was quite chilly water.
Was very disappointed that being a child oriented hotel, they did not have any dining option open for under 21 in the evening. Website we couldn't get to work to even see a menu to order something to pick up and no paper menu available at the front desk. Had to order KFC using uber eats. Our granddaughter was very disappointed.
Dawn
Stayed 1 night in Oct 2023
Response from Laura on 30 Oct 2023
We are very sorry to hear that your stay did not meet your expectations. We will get with the appropriate departments to address your concerns.Thank you.
10/10 Excellent
Julianne
28 Oct 2023
Julianne
Stayed 1 night in Oct 2023
Response from Alexis R. on 18 Nov 2023
We're glad to see you had an excellent stay with us! We hope to see you again!
We appreciate your feedback and are sorry to hear that you found your recent stay at our hotel to be less than satisfactory. We are always looking for ways to improve & refresh, and hope you might give us another chance in the future!
10/10 Excellent
jim
20 Oct 2023
jim
Stayed 1 night in Oct 2023
Response from Laura on 21 Oct 2023
Thank you for staying with us and we are delighted to hear that you enjoyed everything! We hope to see you again in the future!