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Reviews of Alishan Tea Garden

3.5 out of 5
Alishan Tea Garden
No. 9, Longtou, Fanlu, Chiayi County

Reviews

9.6

Exceptional

Rating 10 - Excellent. 46 out of 57 reviews" "
Rating 8 - Good. 9 out of 57 reviews" "
Rating 6 - Okay. 1 out of 57 reviews" "
Rating 4 - Poor. 1 out of 57 reviews" "
Rating 2 - Terrible. 0 out of 57 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We read other reviews about getting to the B&B from public transportation and then walking as well as bringing food for dinner which we found to be extremely helpful. The property is quaint and beautiful with amazing views of the mountains. The staff is extremely helpful and kind. Our room was the “Lemongrass” room and it was fantastic. Very clean and comfortable. The B&B provided delicious breakfast with tea/ coffee for the mornings. The location is also very close to a sunrise viewing point. Overall, we really enjoyed staying here and would absolutely recommend.
Stayed 2 nights in Jan 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This homestay offers panoramic view of the mountains. The staff informed us the place and time to catch sunrise which is so convenient! They also offer excellent breakfast and the whole place is so tranquil! Definitely recommend this place for those who love sunrise & mountain view except that it is abit inconvenient since it is on top of the mountain.

10/10 Excellent

crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic environment with very friendly staff, wonderful breakfast and dining experience, love it. Thanks

10/10 Excellent

Molly

Liked: Amenities
Will come again
Stayed 1 night in Dec 2023

10/10 Excellent

Audrey

Stayed 1 night in Aug 2023
Response from 民宿主人 on 20 Aug 2023
親愛的 Audrey 貴賓您好：由衷感謝您給我們10分評價讚美。很開心茶香花園能陪伴您度過一段愉快的假期，歡迎您有空時再次回來與我們相聚。敬祝闔家平安、萬事如意!民宿主人 敬上

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are dedicated and friendly, owner shows his personal leadership in guiding each single occasion, including bus directions, dining arrangements, and ride sharing services.
Stayed 2 nights in May 2023
Response from 民宿主人 on 20 Aug 2023
Dear LukeThank you for your kind words and for taking the time to share your experience with our staff. We're thrilled to hear that you found them dedicated and friendly. Our team takes great pride in providing excellent service to our guests.We're also glad that you appreciated the owner's personal leadership and involvement in making your stay memorable. We understand how important it is to ensure smooth experiences, from bus directions to dining arrangements and ride-sharing services. Your recognition of these efforts is greatly appreciated.If you have any future plans or need assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future for another exceptional stay.

10/10 Excellent

Chua Hwee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept and picturesque. Service was excellent - staff recommended location to watch sunset and provided detailed guide to reach destination and back. Breakfast was delicious too!
Response from 民宿主人 on 20 Aug 2023
Dear Chua HweeThank you so much for sharing your wonderful experience at our property. We're thrilled to hear that you enjoyed the well-kept and picturesque environment. Our team is dedicated to ensuring the highest level of service, and we're glad to hear that our staff provided you with excellent assistance.It's great to know that you appreciated our staff's recommendation for watching the sunset and the detailed guide they provided. We believe that providing information and guidance enhances our guests' overall experience.We're also delighted that you enjoyed our delicious breakfast offerings. Food is an important part of any stay, and we're happy to have met your expectations.If you have any plans to return or need assistance in the future, please feel free to contact us. We can't wait to welcome you back for another memorable visit.

10/10 Excellent

Julia

Stayed 1 night in Dec 2022

10/10 Excellent

Chienhsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back soon
our second time visit. Location is superb!
Stayed 2 nights in Nov 2022

10/10 Excellent

Georgiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful gardens and views; can watch sunrise.
Memorable. Picturesque. Breakfast is prepared fresh, simple and good. Check their website for dinner options - it is not easy to get into town to eat. Had dinner prepared by the hotel on the 2nd night and while it was 'western' it was delicious. English limited, wife speaks mandarin so relied on her (it was easier to do so). Can get by with English, they do try. Highly recommended. 3 minute walk to watch the sunrise.
Stayed 2 nights in Dec 2019

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view
Wonderful minsu, it is well maintained and the view is exceptional, we saw the sunrise within 3 min walk and the owner bring us to eryan ting to see the sunset, gorgeous, better than the view we had up in Alisan zhusan. Owner is really friendly and pick us up and sent us to bus station. It is the perfect stay.
Stayed 2 nights in Dec 2019

10/10 Excellent

benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To be recommended
Very good and peaceful place. The hosts are very nice, and helpful. The hotel is located 1hr away Alishan main station. The room is nice and clean, same for the bathroom. Just the food was not that good. I totally recommend this place.
Stayed 2 nights in Dec 2019

10/10 Excellent

JASON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and peaceful place for a retreat! Owner and staff are so friendly and really have a heart to want to serve the guests!
Stayed 2 nights in Dec 2019

10/10 Excellent

Jason, Los angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has a lot of class and style. Beautifully kept and owner is wonderful!Beds are comfortable and there is a heater!
Stayed 1 night in Nov 2019

8/10 Good

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Mei Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant and memorable stay
What a pleasant surprise to stay in this Tea Garden! Spacious bedroom and a huge common room for dining and leisure. The view of Alishan is fantastic! It has a huge patio decorated beautifully with flowers and patio tables & chairs. Extremely quiet. Good for retreat too! A very enjoyable stay for us with 3 families traveling together. Although a bit far from shops, we bought our food and dine together in the common room. A nice quality time with families. Thanks to the Tea Garden which provided the space and quietness! Another surprise is the place to watch sunrise in early morning is only 3 mins away on foot!
Stayed 1 night in Sep 2019

10/10 Excellent

wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is conducive for Couple & Family Retreat!
Hotel is beautiful and romantic. Very clean and full of greenery and flowers grown by the boss. Facing the mountain with cloud floating around. Good site to observe sun rise. The boss, Ricky, is very friendly. He shared with us many interesting attraction sites as well as eatery places with us. He also generously shared his home-grown tea with us. His family owns a tea plantation which is just within walking distance. A conducive place for couple and family retreat! Highly Recommended for all to stay in this hotel.
Stayed 2 nights in Jun 2019
Response from 民宿主人 on 26 Jun 2019
Dear Wong Thank you for your stay at Alishan Tea Garden.It is our commitment to provide better service and most enjoyable stay experience for our guests. We appreciate your feedback and definitely will improve ourselves. Looking forward to having you back.

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Quiet serene place.
Stayed 2 nights in Jun 2019
Response from 民宿主人 on 26 Jun 2019
親愛的Ng您好:感謝您入住茶香花園,並利用寶貴的時間填寫評論.很高興您對於我們的服務感到滿意。為您在旅途中提供一個可以放鬆的地方是我們的榮幸，我們也會持續做到最好來服務每位旅客.期待您再次來訪,並祝順心快樂

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018
Response from 民宿主人 on 12 Dec 2018
親愛的旅客您好:首先感謝您入住茶香花園,並利用寶貴的時間填寫評論,很高興您對於我們的服務感到滿意。我們也會持續努力把民宿做到最好來服務每位旅客.期待您再次造訪,並祝您順心快樂.

10/10 Excellent

MAN-TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from 民宿主人 on 12 Dec 2018
親愛的MAN-TING您好:非常感謝您入住茶香花園,以及給與我們滿分的讚賞。我們非常期望每一位到訪的旅客都能盡情的享受在阿里山的旅遊時光。為您在旅途中提供一個可以放鬆的地方是我們的榮幸，更希望很快再有機會為您服務.敬祝順心愉快

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing minsu stay
Location is about halfway up the mountain, there aren’t any convenience stores within walking distance so you need to buy whatever supplies you need. They did not provide any dinner, not even if you pre-book with them, or at least they didn’t during my one night there. I was advised to buy something back and I could get it heated up in their kitchen. Breakfast was a western style affair, some sausages, eggs, salad, with unlimited toast and coffee or tea. There is no nearby location for sunset viewing, unless you drive to Eryanping, but there is a sunrise viewing spot just behind the hotel. That was convenient. The surroundings are very tranquil for a relaxing stay. The room was well-maintained and very comfortable.
Stayed 1 night in Nov 2018
Response from 民宿主人 on 12 Dec 2018
Dear Diane Thank you for your stay at Alishan Tea Garden. It is our commitment to provide better service and most enjoyable stay experience for our guests. We appreciate your feedback and definitely will improve ourselves. Looking forward to having you back.

10/10 Excellent

Necisto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is fine, nothing to critize!
we took the bus to Longtou as instructed by one of the Hsih brothers, there they picked us up to their Minshu. we saw the sunrise walking uphill from the Minshu about less than 5 minutes, we took a bus at a certain schedule time to ALishan , very convenient. Food, you can buy outside in FenchiHu, or ALishan, Mr Hsih warmed them for us, twice he brought us to local resto and picked us up afterwards. we left the Minshu early about 8 am , no bus but to book a private car which is expensive from the Minshu to the THSR.
Stayed 3 nights in Nov 2018
Response from 民宿主人 on 10 Dec 2018
Dear Necisto Thank you for your stay at Alishan Tea Garden. It is our commitment to provide better service and most enjoyable stay experience for our guests. We appreciate your feedback and definitely will improve ourselves. Looking forward to having you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The resort in on top of the mountain so the view is amazing. The staff are very friendly though they have difficult time speaking English but they will try their best to assist you. Breakfast is nice.
Stayed 2 nights in Sep 2018
Response from 民宿主人 on 5 Oct 2018
Thank you for your stay at Alishan Tea Garden b&b. It is our commitment to provide better service and most enjoyable stay experience for our guests. We appreciate your feedback and definitely will improve ourselves. Looking forward to having you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy Mingsu
Good choice for those who wants to stay from the crowd in the main Alishan area. Only stayed for one night which is a pity, will definitely find a chance to come back again.
Stayed 1 night in Dec 2017

10/10 Excellent

CHINGFANG

Stayed 1 night in Dec 2023

10/10 Excellent

Sui Lan Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
除咗水壓熱水有點問題 ，全部都好好，晚上的星空好靚。
Stayed 1 night in Dec 2023

10/10 Excellent

Yin Wah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

SHU HUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Yun Ting

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from 民宿主人 on 20 Aug 2023
親愛的 Yun Ting 貴賓您好：由衷感謝您給我們滿分評價讚美。很開心茶香花園能陪伴您度過一段愉快的假期，歡迎您有空時再次回來與我們相聚。敬祝闔家平安、萬事如意!民宿主人 敬上

10/10 Excellent

Huiwen

Stayed 1 night in Jun 2022

10/10 Excellent

MengYen

Stayed 1 night in Apr 2022

10/10 Excellent

Jeng-Guang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的住宿經驗
適合全家出遊住宿。
Stayed 1 night in Jul 2020

10/10 Excellent

WA HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Lydia, Taiwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
浴室大有暖氣，洗完澡不會很冷
Stayed 1 night in Jun 2019
Response from 民宿主人 on 28 Jun 2019
Dear Lydia:非常感謝您入住茶香花園,並在百忙中抽空給予我們評論及肯定,我們也會持續的打造最友善的環境,期待您下次的造訪.並祝平安順心

4/10 Poor

Hui-chang

Disliked: Cleanliness, room comfort
棉被枕頭沒洗 發出臭味
Stayed 1 night in Jun 2019
Response from 民宿主人 on 9 Jun 2019
Hui-chang您好: 感謝您的意見回饋,我們檢視了您入住的房型沒有發現您提及的臭味,實不知是送洗後藥水的味道,還是羽毛被或羽毛枕本身的氣味,對於床單枕套等備品皆是在所有客戶退房後就更換,而羽毛被及羽毛枕則是定期送洗,也再次感謝您的意見,我們會多加強清潔的部份,更希望日後仍有機會為您服務.謝謝您

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
屋根は、瓦を使用しており、ペンション自体は洋風で庭には沢山の綺麗な花が咲いてとてもオシャレでした。景色は、部屋から出たら目の前に山々が並び、霧がかった山々は幻想的で、見惚れてしまいました。施設も良いですが、何よりもスタッフやオーナーさんがとても親切でステキな方々です。是非、おススメします。
Stayed 1 night in May 2019
Response from 民宿主人 on 10 May 2019
茶香花園を選んで誠にありがとうございます，私たちはすべての客様が阿里山で楽しい旅行時間を楽しむことができることを非常に願っています。茶香花園では、お客様リラックスするための場所を提供することは喜びで、ごらからも続けていきます、すべてに順調でありますように、またのお越しを心よりお待ちしております。

10/10 Excellent

Shou-hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from 民宿主人 on 3 May 2019
Dear Shou-hui :非常感謝您入住茶香花園,並給予我們滿分的評價,阿里山四季都有不同的美景,期待很快就能為您服務.敬祝 事事順心

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from 民宿主人 on 1 May 2019
Dear Anonymous:非常感謝您入住茶香花園,並在百忙之中給予我們評價,您的鼓勵是我們最大動力, 期待未來能夠再度歡迎您與家人朋友前來，並敬祝日日美好

10/10 Excellent

Ching-Ya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from 民宿主人 on 25 Mar 2019
親愛的Ching-Ya您好： 感謝您選擇下榻茶香花園，以及給予我們滿分的讚賞。我們非常期望每一位到訪的旅客都能盡情的享受在阿里山地區歡樂旅遊時光。為您在旅途中提供一個可以放鬆的地方是我們的榮幸，茶香花園會持續打造貼心的服務回饋每位旅客。期待您再度來訪，並敬祝愉快順心。

10/10 Excellent

I-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from 主人 on 11 Mar 2019
親愛的I-Chen您好: 非常感謝您選擇茶香花園,並在百忙之中給予我們評論,非常開心您對於我們的服務感到滿意,您的回饋對我們是莫大的鼓勵以及不斷進步的動力，我們會持續努力感動更多旅客.更期待很快有機會為您服務.祝您有美好的一天.

10/10 Excellent

Che Yau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
絕對必再到訪
地方環境、服務、食物 均甚佳
Stayed 1 night in Mar 2019
Response from 主人 on 9 Mar 2019
親愛的Che Yau您好:非常感謝您入住茶香花園,並利用寶貴的時間填寫評論,很高興您對於我們的服務感到滿意。我們也會持續營造家的感覺及貼心的服務.更期待您再次造訪,並祝您順心如意.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
地點超棒的！員工很親切！
Stayed 1 night in Dec 2018
Response from 主人 on 6 Jan 2019
Dear Anonymous 首先非常感謝您入住茶香花園，並在百忙中給予我們評價，很開心您對於我們的服務感到滿意，我們也會持續的朝最貼心的服務努力，更期待很快有機會再為您服務。敬祝愉快順心

10/10 Excellent

WEN JUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
真的很棒
真的很棒的一間民宿，老闆跟櫃檯小姐都很親切
Stayed 1 night in Dec 2018
Response from 民宿主人 on 15 Dec 2018
親愛的WEN 您好:首先感謝您利用寶貴的時間填寫評論.並對於茶香花園的愛戴。我們也會持續努力把民宿做到最好來服務每位旅客.期待您再次造訪,敬祝您順心愉快.

8/10 Good

Chuan chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from 民宿主人 on 12 Dec 2018
親愛的Chuan 您好:首先感謝您利用寶貴的時間填寫評論.我們也會持續努力把民宿做到最好來服務每位旅客.期待您再次造訪,敬祝您順心愉快.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
看日出私房景點就在附近很棒
Stayed 1 night in Oct 2018
Response from 民宿主人 on 7 Nov 2018
親愛的Luke您好:感謝您入住茶香花園,並利用寶貴的時間填寫評論.很高興您對於我們的服務感到滿意。為您在旅途中提供一個可以放鬆的地方是我們的榮幸，我們也會持續做到最好來服務每位旅客.期待您再次來訪,並祝順心快樂

10/10 Excellent

Edmond, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, cozy and home feel bnb, host is very kind and helpful, highly recommend
Stayed 1 night in Sep 2018
Response from 民宿主人 on 5 Nov 2018
Dear Edmond Thank you for your stay at Alishan Tea Garden. It is our commitment to provide better service and most enjoyable stay experience for our guests. We appreciate your feedback and definitely will improve ourselves. Looking forward to having you back.

10/10 Excellent

YIHSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
下次還要再來住一晚
民宿主人很nice 幫我們房間升等 邀請我們一同品茶 推薦我們當地美食 是一趟美好的住宿體驗 房間乾淨舒適 重點步行3分鐘就可以看日出 非常推薦
Stayed 1 night in Oct 2018
Response from 民宿主人 on 30 Oct 2018
親愛的YIHSIN您好:感謝您入住茶香花園,並利用寶貴的時間填寫評論.很高興您對於我們的服務感到滿意。為您在旅途中提供一個可以放鬆的地方是我們的榮幸，我們也會持續做到最好來服務每位旅客.期待您再次來訪,並祝順心快樂

10/10 Excellent

SHENG HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from 民宿主人 on 23 Sept 2018
謝謝您 歡迎下次再來入住

10/10 Excellent

QiKai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒服的環境
很舒服的地方 可惜早上雲有點多沒看到日出
Stayed 1 night in Jul 2018
Response from 民宿主人 on 23 Sept 2018
謝謝您 歡迎您下次再來入住

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨、溫馨、舒適
房間乾淨舒適，廁所有溫控換氣版，非常貼心且實用！風景優美且環境美化整理十分用心，服務人員親切
Stayed 1 night in Jun 2018