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"Very friendly staff "

"Lovely staff snd very helpful. Beautiful hotel"

"The staff for the most part was nice, the property is clean but there are cats everywhere, not everyone likes cats. Also there was little ants all over my room( though I never brought it to their attention). The whole ground in the resort is VERY SLIPPERY when it rains, I hope someone does not crack their head someday. The food in general needs an upgrade. The food in Alonzonia is bit better. They need to have nightly events to keep guest entertained. "

"lovely view and clean room. "

"Amenities!!"

"All of it"

"Not sure how this sells and charges as a 5-star hotel as there is nothing of that level on site. The rooms are tatty, furniture is old. The shower flooded half the bathroom area everytime is used, beds are uncomfortable. Try to plug in a charger on the balcony a d the plug came flying out. The restaurant food is very basic, no service of any sort."