Airport Hotels, Faleolo Intl. (APW)

"Staff was excellent. Room was very nice, location was terrific. Very clean, very professional. Very nice stay overall. Beach was beautiful. Only issues we had were with our air conditioning unit having a broken fan that made a loud grating noise on every start stop (blades hitting casing) and they started roofing work at 8am."

"The customer service drom rhe staff was amazing."

"Great getaway away from the noise and busy town"

"Unfortunately we were only met with frustration/dissatisfaction and mostly disappointment Our room didn’t have hot water, we mentioned this everyday and only got it for one day which was the second day we stayed that was the best shower until we got back at the end to shower again and until every other day was just too cold hot water wasn’t working. After being out all day you just want to enjoy some hot water after coming back during the night. The shower also clogged up we mentioned this a couple times and we were told on the 3rd day by a staff member we were turning it on wrong I mean how should we know, my partner isn’t Samoan so by far this wasn’t good for him. Due to this we left the hotel after we couldn’t handle it no more. we didn’t ask for a refund for our last 2 nights we stayed there and there was just no other option besides the apologies from other staff members just had enough. Disappointed! Room 17 do not stay here. A few staff were lovely including the supervisor who’s Fijian and a couple who were hotel staff otherwise I wouldn’t recommend anyone to stay there X "

"The service is good. People are so friendly and kind. Very helpful."