"Old run down hotel. No water pressure. Dirty rooms. I had two bedrooms. One had a dirty sofa and the other one was completely missing the sofa. Both had units had a smell. Water pressure was terrible. Both sink drains were very slow. Toilets also didn’t flush well. Old rusty drains maybe? They have the old ac units below the window. We also paid a much higher price due to the busy weekend in Chattanooga. $165 a night for each room that should be $50 a night based on the quality. Terrible...
"TERRIBLE!!
The front desk staff are horrible. They’re either absent or, when they are there, not very helpful. I booked this hotel for two months, but I guess I need to cancel all my bookings. No cleaning was done for a whole week, and the towels weren’t changed. When I went to the front desk to complain about it, the staff member said, “Bring me the dirty towels, and I’ll give you new towels,” and wanted me to read the hotel-made policy, trying to tell me this is very common. Not even for one...