Search Hotels with Indoor Pools in Fairmont

"The rooms are run down with wallpaper coming off the walls. Carpet is well worn. There were many areas with rust."

"Our 1st room the TV did not work. We called down and was told she would be up if she got a chance. She seemed to be the only one there so we were not in a rush. My husband is an electrician and works with tech so we were sure we had done all we could to try to fix the situation. We turned down the bed to find the comforter was dirty as was the cover. (We have pictures). At this point we asked for a different room. We have never done that before so it was quite uncomfortable. She gave us a set of keys and said “see if this suits you”. We went to that room, TV did not work. Went back and was told “3rd times a charm”. No apology or anything. The third room was not clean either, q-tip on floor, bed had spots on comforter again. At this point we had driven 10 hours, moved three rooms so we just kept it. I arranged the bedding so the spot was at our feet. (Again, took pictures). Checked out, never a word of sorry for your inconvenience or anything. We will never stay here again. "

"Only there for 1 night, but front desk was very helpful. Checked in early and checked for room availability. Everyone was very accommodating. "

"The rooms and staff were really great."

"Staff was very helpful."