Fairmont Hot Springs Trip

A quiet, well-organized apartment where everything worked as it should.

A comfortable place that worked well for our trip. No issues at all.

The room was very nice. Never really saw the staff.

Expedia sold my room as mountain view. When I was arrived hotel told me that Expedia had not mentioned mountain view in my booking. First room I was given was over kill sprayed with obnoxious cotton candy room spray. It was unbearable. Made everything on my body and luggage smell of cotton candy. They switched me rooms and the room I was given had a thermostat that constantly and loudy hissed. Its obviously not safely installed and tight to the wall. I had to tape up a facecloth over the thermostat to be able to sleep. Staff were friendly but didnt care about my concerns. I never got the so called mountain room that expedia sold me.