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A quiet, good safe place to stay for a convenient rate. With the proximity of about 15-20 minutes to visit Washington DC famous points of Historical significance.
Fausto
Stayed 1 night in May 2024
8/10 Good
Denise
Business traveller
23 Apr 2024
Liked: Cleanliness, staff & service
Outdoor entrances to rooms but otherwise has the basic amenities needed.
Dear Christina, Thank you for choosing our hotel. We sincerely apologize for the disappointing experience you had during your stay. We take cleanliness and guest comfort very seriously and are actively addressing the issues you've raised with our housekeeping and maintenance teams. Your feedback is invaluable as we work to improve our facilities and hospitality standards. Please accept our apologies, and if you would consider giving us another chance, we'd be grateful for the opportunity to provide you with a much-improved stay. Sincerely,Hotel Management
8/10 Good
Thach
3 Apr 2024
Thach
Stayed 2 nights in Mar 2024
8/10 Good
Fred
16 Mar 2024
Liked: Staff & service, amenities
Seemed a bit sketchy at night. Some interesting people outside in the parking area. Also parking was a premium so i had to park way on the other side of the building and walk to my room.
Fred
Stayed 3 nights in Mar 2024
Response from Hotel Management on 17 Mar 2024
Dear Fred, Thank you for reviewing our hotel. It is nice that you had a satisfactory stay. We appreciate you pointing out specific items you loved and areas where we can improve. Please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
8/10 Good
John
21 Feb 2024
Liked: Cleanliness, staff & service, room comfort
Good value
Good basic hotel room at a good price. Room, sheets, towels were clean. Adequate grab and go breakfast: oatmeal, muffin, bars, hot coffee and water. Good customer service at front desk, everyone was nice, Naktai and others.
I m musician and traveling often. Staff were so friendly and smiling face especially lady at check out..
Thank you..
Ertugrul
Stayed 1 night in Feb 2024
Response from Hotel Management on 19 Feb 2024
Dear Ertugrul, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
There was a dead fly in my bathroom under the toilet paper once I went to grab the extra roll. Must have been there for a while too.
Majed
Stayed 1 night in Feb 2024
Response from Hotel Management on 9 Feb 2024
Dear Majed, Please accept our apologies for not meeting your expectations. Cleanliness is a top priority for all our employees, and we take these issues seriously. We will address this matter with our head of housekeeping and with the department associates to ensure this is resolved. We appreciate your patience and for bringing this to our attention. We would welcome another opportunity to show you the outstanding stay you deserve, and we do hope to welcome you back again soon. Sincerely,Hotel Management
The room had an odd smell so I decided not to stay. The property refused to refund me my money. I would not recommend this hotel.
Jeffrey D
Stayed 4 nights in Jan 2024
Response from Hotel Management on 1 Feb 2024
Dear Jeffrey D, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
10/10 Excellent
William
30 Jan 2024
Clean, great place for a quick cheap stay
It seemed very clean, easy to get in and out. I just needed a quick place to spend the night. They do need their plumbing, fix that faucet and tub drips and won’t turn off. Otherwise great hotel for the money.
William
Stayed 1 night in Jan 2024
Response from Hotel Management on 1 Feb 2024
Dear William, Thank you for taking the time to share your review. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. We care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will be sure to communicate your feedback with our associates. We enjoyed having you and hope to remain your hotel of choice whenever you return to the city. Sincerely,Hotel Management
I’m not disappointed because it was as advertised,a 2 star rating. The price was reasonable. The staff was pleasant, helpful and friendly. The location was very convenient for my plans and everything worked out well in that regard. If I were to have to do similar things with the local hospital I would definitely be willing to stay there again. The linens were clean but the room was dusty and out dated.
Vincent
Stayed 3 nights in Jan 2024
Response from Hotel Management on 27 Jan 2024
Dear Vincent, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Considering the positive aspects, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
The parking lot and sidewalks were covered in ice. I asked if anything would be done about this and his response was there was nothing he could do.
Patricia
Stayed 1 night in Jan 2024
Response from Hotel Management on 24 Jan 2024
Dear Patricia, Thank you for choosing us and sharing your experience. We regret that your recent stay did not meet the expectations we strive to deliver to all our guests, and we apologize for any inconvenience this may have caused. Please be assured that we take all feedback seriously and will do everything we can to address the issues you have raised. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management
10/10 Excellent
Ruth
Business traveller
16 Jan 2024
Liked: Amenities
Ruth
Stayed 1 night in Jan 2024
10/10 Excellent
Hugo, Annandale
Travelled with family, Business traveller, Travelled with partner
It was dirty outside
Toilet clogged
Dodgy people staying yhere
Paul
Stayed 4 nights in Jan 2024
Response from Hotel Management on 13 Jan 2024
Dear Paul, We apologize for the issues you experienced during your recent stay with us. Your feedback is discussed with our housekeeping and maintenance team to ensure rooms are thoroughly cleaned and inspected before they are allocated to future guests. Although your experience is not typical, we have room to improve, and you are assured that we will. We welcome the opportunity to prove ourselves again as your trusted hotel while in the city.Sincerely,Hotel Management
Hotel was good but location was unsafe for couple or single.
Hotel was open from all side
Ronakbhai
Stayed 3 nights in Dec 2023
Response from Hotel Management on 30 Dec 2023
Dear Ronakbhai, Thank you for choosing our hotel for your visit. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Thank you again; we wish you all the best with your travels.Sincerely, Hotel Management
Dear Kevin, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and to recommend it to other guests. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. We would love to see you again soon. Sincerely,Hotel Management
Dear David, We are happy you chose Extended Stay America for your recent visit. Reading your comments made our team's day! Our location is one of our most excellent features, so thank you for pointing that out for future travelers. We hope to welcome you back soon.Sincerely,Hotel Management
Dear Bonnie, Thank you for choosing us and sharing a review of your stay. We're thrilled to hear that your stay at Extended Stay America was characterized by cleanliness, tranquility, and friendly staff. Your positive feedback is much appreciated, and it motivates us to continue providing excellent service. We look forward to welcoming you back soon for another enjoyable stay.Sincerely,Hotel Management
Dear Jony, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Hotel Management
Front desk was awesome. TV had no sound in first room so they immediately moved me to another.
Jeffrey
Stayed 2 nights in Sep 2023
Response from Hotel Management on 4 Oct 2023
Dear Jeffrey, We love to receive feedback on how we are doing! Thank you for sharing your very kind comments about your experience at Extended Stay America. We are delighted to see how much you enjoyed your time with us and appreciate your kind compliments about our front desk team. We will be sure to share your review with them. Thank you once more, and we look forward to seeing you again soon. Sincerely,Hotel Management
This is a very reasonably-priced hotel that provides everything you need for a long or short term stay. Its standout quality is its customer service--every person I dealt with was incredibly nice, friendly, and helpful in every way. The location is very convenient, particularly for someone who is in town to visit someone who is in nearby Fairfax Hospital. It is also convenient to major roads and the Metro. This is by no means a luxury hotel, but the price is right, it is spotless, and the staff is better than at many higher-price hotels I've visited.
Nancy
Stayed 5 nights in Sep 2023
Response from Hotel Management on 28 Sept 2023
Dear Nancy, Thank you for staying with us and sharing your experience with fellow travelers. We are glad you found us to be of great value and are delighted our hotel offers everything you need for a convenient stay. Moreover, your kind words noting your satisfaction with our convenient location and your interactions with our excellent team are much appreciated. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. On behalf of all of us at Extended Stay America, the pleasure was ours, and we look forward to welcoming you back!Sincerely,Hotel Management