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"Great staff and accommodating to everyone’s needs. "

"Room was spotless and had the most magnificent view, was small but is what you would expect of an historic hotel. Was amazing to step back into the past. Staff were fantastic and obviously loved their job. "

"Beautiful chalets. Jack and Michael were super friendly and helpful. Thanks for having us. Looking forward to seeing how the property develops over time."

"Pleasant staff clean and well maintained room"

"Beautiful big room, clean bedroom, bathroom could be cleaner and more modern. Some things were outdated and bathtub is so high, dangerous to get in and out. Friendly staff, love the shop inside, great restaurants and beautiful view"

"Clean room, great staff, amazing location and beautiful gardens."

"Chris clearly strives to be a caring host, but we found his behavior at times intrusive and somewhat overbearing. Unfortunately, a minor incident occurred: a small bloodstain on a sheet due to a scratch during a hike in the Blue Mountains. The way he handled the situation with us felt condescending, including an unexpected request for a $30 cleaning fee. He asked us to “please to sit down to have 2 words with us,” which we found excessive, especially as respectful and considerate guests we were. Given the price paid, we were surprised by both his attitude and the overall standard of the accommodation, which does not align with expectations. The house could benefit from some modern updates to match the cost. That said, the location is excellent for exploring the Blue Mountains, with all cute shops around. "