Search Family-Friendly Hotels in Eutaw

"Room had a very strong smell. Bathroom area did not seem clean at all. The cleaning lady doesn’t clean the rooms she only switches towels. "

"The staff was very friendly. "

"This is an old property showing signs of its age. Our room reeked or cigarette smoke from times past. The breakfast lacked eggs and meat. It was quiet and we slept well. Would not go back."

"This hotel had what we needed for a night’s stay. The room seemed to be recently updated and the bed comfortable but the bathroom – not so much. Faucet in the shower was leaking and the toilet didn’t flush properly. I did bring these issues up to the front desk in the morning when I returned my keys. Breakfast was nothing we would eat, so we did not take advantage of that."

"I only had to stay here, cause it was the last resort and I was going to Morgan Wallen concert. Otherwise, this place it smells awful. The rooms were tore up, cracks in the walls and the floors. The countertops were dirty. There was like blood or dirt on the walls. The curtains were so dirty from people touching them. They were black. There wasn’t any hot water and only a drip from the shower. Every area was dirty and smelled awful. The gym is not a gym at all. It’s not a fitness center has a couple cardio machines that’s that’s it and it was dirty. The air conditioner didn’t work and it smelled awful. The staff is extremely rude. Don’t try to get any customer service when they don’t ever answer the phone when you go to the desk they treat you like your burden free breakfast that that was a joke. It’s a bunch of just prepackaged pastries."

"First, the general manager here is basically useless. Apparently, he had taken it upon himself to change reservations from 2 beds to a single king bed on a sold out night, which was not feasible for families/groups of 3-4 people. When contacted by front desk staff (who were amazing), he told them to just let the guests leave because he wasn’t fixing the mistake he made. This is unacceptable. Then, when we tried to use the toilet in our room, it was stopped up. My husband called the front desk to get a plunger, which was quickly brought to the room. We thought he had fixed it; however, when we came back at midnight from the concert we were in town to see, the toilet had overflowed and flooded the bathroom. Mind you, we had only used the bathroom in our room once and put the toilet paper in the trash can because of the initial issue with flushing the toilet. We called the front desk, and the staff member said he would call the manager who would call housekeeping. The staff member ended up calling us back and said he was just going to come help us himself because the manager wasn’t going to do anything. This was the worst management I have ever dealt with. I’m so thankful the front desk staff members were so helpful. On top of all of this, the shower curtain had mildew on it, and the mini fridge had rust on the outside and leaked slightly. For the outrageous price we had to pay because of the concert, this whole situation was absolutely terrible! 10/10 do NOT recommend!"

"Didn’t even clean our room. Hair all over, stains on towels, piss on floor and bathtub. Crazy considering how much we paid for two night stay. 1k. Extremely disappointed. "

"Wonderful staff, always pleasant and helpful. Rooms are being cleaned only every other day ( looks like Marriott thing ) so if you stay 2 nights , your room won’t be cleaned. I think that at least towels should be exchanged without asking. Also beds should be made , garbage cans emptied, cups replaced etc . Water in the pool was cold , not heated , so it took some prayers to get in the water ( I swim evwry day and choose hotels with pools) . There was nice size TV in the room and my room, on second floor had small balcony . Overall good experience "

"Honestly staff And the owner 10/10 stella, nick and one more man that worked with stella 5 starsss omggg "