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"My wife and I loved this hotel, everything was outstanding, especially the customer service. As soon as we arrived to the moment we departed. "

"Yes, the room had a great view of the ocean and downtown Puerto Montt. This property has seen better days. The room seems a bit worn and although comfortable, very basic with no added amenities. I had continuous hot water, a smoking terrace so you didn't have to go out the front (very important since Puerto Montt- especially at night- can be dangerous) and a buffet style breakfast. "

"The service was impeccable, the restaurant was incredible, parking was easy, rooms were rustic, sights were beautiful."

"The suite was beautiful, spotless, and the bed was very comfortable!"

"The view was beautiful. The rooms are run down and food wasn't great. The bed however was very cozy. We had warm water to shower, it didnt get very hot. Receptionist were very friendly and helpful. "

"Absolutely stunning lodge overlooking the lake. The location on Expedia is incorrect and you actually need to be met and transferred over by boat. Once at the lodge, you've got lots of activities to book (horseback, fishing, hiking, etc) and a Michelin-level dinner to enjoy. The cabins are cosy and offer a perfect escape into the wild. Only note: the double room windows overlook the path to the other cabins, so it's not super private."

"Very clean with a very comfortable bed. The breakfast was a great start to the day. Victoria is a very gracious hostess and we enjoyed getting to know her. We would stay here again."

"Hotel is new and very nice. The bedding is amazing. Great breakfast delivered to your room."