Search Family-Friendly Hotels in Estate Enighed

"The staff is very rude. Nisha did not greet us when we walked into the hotel she had us standing there for about 7 minutes before she even acknowledge us. When you ask a question they roll their eyes like you’re bothering them. The shower head looked like it hasn’t been clean in months it had mold on it. When it was time to check out the front desk receptionist Nisha once again didn’t greet us but was on her tablet on FaceTime or a livestream. I had to say something to her because we were heading to the airport and had no time to waiting on her. I would not recommend this hotel. The only good thing I could say is that the AC did keep the room nice and cool. "

"The staff was incredibly friendly and helpful. The hotel is slightly out of the way, and parking can be a challenge, but the front desk was great at ordering taxis whenever needed"

"The place was quiet and nice, the pool area is beautiful. The property sits right on the beach with great activities. The rooms are clean, spacious, nothing too fancy, but still nice. I would recommend staying again. Staff was helpful, restaurant food was good. Taxis available if needed, parking also available for your rental. Thanks Carla C."

"Nice Hotel can walk to the beach"

"Staff was great!!! Very personal, friendly and available. I would highly recommend this place for a relaxed getaway. "

"My wife and I had an amazing stay at the Cruz boutique hotel. It’s located in a great spot with many things nearby, the staff were very helpful and generous. They offered beach chairs and towels and ice, they housekeepers went by everyday in the morning. And the staff gave great recommendation for parking, restaurants and beaches. Definitely will be back and staying with them again. 10/10"

"Room 24. Very old, beat up, rooms in need of a major refresh, repair. Hole on the floor of the room was patched up with a wooden board with a mat thrown over to cover up. Couches and upholstered chairs with stains on them we did not dare sit on or put any of our belongings on. Leak from the bathroom sink. Floor tiles cracked and chipped. Hair dryer not working. Mosquitoes (I guess this is common for island hotel rooms?) are an issue. Lots of stairs and no elevators. If you ok with all of this then it would be a bargain value. The only things keeping this from being a 1 star is the location (proximity to Main St. Charlotte Amalie), the nice staff, and the free breakfast."

"Wonderful hotel. Be prepared to take a taxi everywhere you want to go. You can use the sister hotel Buoy House next door. the staff is extremely friendly. Our room was spectacular and so was the view. I loved the infinity pool. "

"Property is old and units need updated. Staff is very poor at communicating and do not want to help guest. They are hateful and rude. The concierge staff is not helpful at all and the Ocean 362 restaurant is poorly staffed. You will find the concierge is the bar tender. The owners need to get better staff! We will not stay here again! Not worth the money."